M365 backup pricing

Diana Piloya 245 Reputation points
2026-08-10T12:19:09.97+00:00

I have been backing up M365 via the 365-admin portal. The costs skyrocketed so I deleted the policy connected to the subscription to stop billing. Does M365 backup from Azure continue charging for deleted items and if so, how does it go about that?

Microsoft 365 and Office | Other

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Praneeth V 80 Reputation points
2026-10-14T10:37:33.5+00:00

Hi Diana, to answer your follow-up directly: yes, permanently deleting the backup data is what stops the charges. Removing items from the policy only stops them from growing.

What happens at each step:

  1. Removed from policy (where you are now). Each OneDrive, site or mailbox is billed at its size at the moment you removed it. That “proxy size” keeps being charged until its restore points expire, which can be up to a year under the default recovery window. The bill stops growing but doesn’t drop.
  2. Delete Backup on the Removed Items tab. This permanently deletes the backed-up data for those items. Once offboarding completes, they no longer count toward your bill. It can’t be undone, so you lose every restore point for them.
  3. Re-adding them later. Adding an item to a policy again starts a fresh backup at its current live size. You don’t get the old restore points back, and billing starts again from that size.

Why the bill jumped in the first place: the meter counts more than the usage reports show. It includes online archives, the second-stage recycle bin, and deleted or versioned mail held for recovery. A tenant that looks like 400 GB in the admin center can bill noticeably higher.

Before you re-add anything:

  • Only protect what you actually need to restore, such as key SharePoint sites and leadership or finance mailboxes, not every user.
  • If you’re reading about Full Workload Backup, it automatically adds every new site, OneDrive and mailbox every 24 hours, so scope can grow without anyone deciding it should.
  • Set a budget alert on the Azure billing policy so the next spike shows up within days, not at invoice time.
  • Lowering restore point frequency won’t save money. Microsoft states it doesn’t materially affect cost.

If it helps, I built a free calculator that models what a scoped policy would have cost compared with protecting everything. It includes archives and recycle bins, and there’s no signup: https://backupgap.com/microsoft-365-backup-cost-calculator

Disclosure: I made that tool. It doesn’t sell backup, and Microsoft’s own pricing spreadsheet will give you the same arithmetic if you’d rather use that.

Reference: Pricing model for Microsoft 365 BackupHi Diana, to answer your follow-up directly: yes, permanently deleting the backup data is what stops the charges. Removing items from the policy only stops them from growing.

What happens at each step:

  1. Removed from policy (where you are now). Each OneDrive, site or mailbox is billed at its size at the moment you removed it. That “proxy size” keeps being charged until its restore points expire, which can be up to a year under the default recovery window. The bill stops growing but doesn’t drop.
  2. Delete Backup on the Removed Items tab. This permanently deletes the backed-up data for those items. Once offboarding completes, they no longer count toward your bill. It can’t be undone, so you lose every restore point for them.
  3. Re-adding them later. Adding an item to a policy again starts a fresh backup at its current live size. You don’t get the old restore points back, and billing starts again from that size.

Why the bill jumped in the first place: the meter counts more than the usage reports show. It includes online archives, the second-stage recycle bin, and deleted or versioned mail held for recovery. A tenant that looks like 400 GB in the admin center can bill noticeably higher.

Before you re-add anything:

  • Only protect what you actually need to restore, such as key SharePoint sites and leadership or finance mailboxes, not every user.
  • If you’re reading about Full Workload Backup, it automatically adds every new site, OneDrive and mailbox every 24 hours, so scope can grow without anyone deciding it should.
  • Set a budget alert on the Azure billing policy so the next spike shows up within days, not at invoice time.
  • Lowering restore point frequency won’t save money. Microsoft states it doesn’t materially affect cost.

If it helps, I built a free calculator that models what a scoped policy would have cost compared with protecting everything. It includes archives and recycle bins, and there’s no signup: https://backupgap.com/microsoft-365-backup-cost-calculator

Disclosure: I made that tool. It doesn’t sell backup, and Microsoft’s own pricing spreadsheet will give you the same arithmetic if you’d rather use that.

Reference: Pricing model for Microsoft 365 Backup

Was this answer helpful?

1 person found this answer helpful.
Answer accepted by question author
Jose Benjamin Solis Nolasco 12,856 Reputation points Volunteer Moderator
2026-08-10T12:30:00.5533333+00:00

Hello @Diana Piloya , I hope you are doing well,

Welcome to Microsoft Q&A.

Yes, deleting the Microsoft 365 Backup policy does not necessarily stop the charges immediately.

Microsoft 365 Backup is billed based on the amount of content retained in backup at for example $0.15/GB/month. When a site, OneDrive account, or mailbox is removed from a backup policy, existing backup data can remain available for the configured retention period and continue contributing to the backup consumption. (learn.microsoft.com)

Deleted and versioned content is also included in the billable backup storage until those restore points expire. For example, deleted content can remain in the backup for up to the retention period (such as 365 days), after which it is no longer counted toward billing. (learn.microsoft.com)

If your goal is to completely stop Microsoft 365 Backup charges, you should also complete the Microsoft 365 Backup offboarding process. Microsoft documents offboarding as pausing/deleting active policies and deleting the backed-up data. (learn.microsoft.com)

I recommend checking the Microsoft 365 admin center's Backup → Usage information after removing the policy to confirm whether backup data is still being retained and billed.

References:

Microsoft 365 Backup pricing

If my answer helped you, please consider marking it as accepted. This helps others in the community find similar solutions.

Was this answer helpful?

1 person found this answer helpful.

1 additional answer

Sort by: Most helpful
  1. AI answer

    2026-08-10T12:19:26.88+00:00

    Yes. Deleting or removing a Microsoft 365 Backup policy does not immediately stop charges for previously protected content.

    Microsoft 365 Backup charges for:

    • The live size of protected OneDrive, SharePoint, and Exchange content
    • Deleted and versioned data retained for recovery
      • SharePoint and OneDrive second-stage recycle bin content
      • Deleted and versioned mailbox items

    How billing continues after removal from policy:

    • For SharePoint sites and OneDrive accounts, once an item is removed from protection, the size at the time of removal becomes the proxy size used for billing while backup data still exists.
    • For mailboxes, the mailbox size at the time of removal becomes the ongoing proxy size until all restore points expire.
    • Costs do not increase after removal from the protection policy, but charges can continue because retained backup data is still counted.

    Deleted items can continue to generate charges:

    • Deleted or versioned content remains in backup until the backup retention period expires.
    • The example given is 365 days after the backup is taken.
    • Until that retained deleted/versioned content expires, it continues to count toward backup consumption.

    Example from the documentation:

    • If a site is 1 GB and later 0.5 GB is deleted, the next monthly bill can still reflect 1 GB because the deleted 0.5 GB is retained in backup for a year.
    • After that retained backup content expires, the deleted portion is no longer charged.

    If the goal is to stop charges immediately for specific sites, mailboxes, or users, removing them from policy is not enough. Those items must first be removed from policy, then offboarded from the Removed Items tab using Delete Backup. That permanently deletes the backed-up data after the offboarding process completes.

    If the goal is to stop using Microsoft 365 Backup entirely, offboarding the service includes:

    • Pausing and deleting all active policies
    • Deleting all backed-up data
    • This can be initiated by turning off Backup in the pay-as-you-go billing setup

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?