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Person Vue Problem

Hello, I was scheduled to take the SC-300 exam, but my proctor revoked the session during check-in because my last name was accidentally duplicated on my Learn profile. The proctor instructed me to correct the name and reschedule within a 4-hour…

Community Center | Not monitored
asked 2026-10-17T08:34:01.9533333+00:00
Mihai Mazilu 20 Reputation points
accepted 2026-10-17T08:37:07.9666667+00:00
Mihai Mazilu 20 Reputation points
0 answers

Unable to monetize UWP game with ads and get a paid app approved – individual Microsoft Store publisher (Türkiye)

Hello, I am an individual Microsoft Store publisher (MSA account, market: Türkiye) with games built on UWP. I am facing two blocking monetization issues and have been unable to reach Store developer support through any channel (Partner Center…

Developer technologies | Universal Windows Platform (UWP)
asked 2026-10-17T08:32:18.2566667+00:00
Osman İSLAMOĞLU 0 Reputation points
2 answers

Folders can't be opened from other programs

When I try to open up a folder form another program (such as "Browse Local Files" on Steam), nothing happens. No errors, no nothing. I can use explorer normally otherwise. I have tried other explorer alternatives, but they do not work either. I…

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-10-10T16:55:46.4866667+00:00
Eric 0 Reputation points
commented 2026-10-17T08:31:04.62+00:00
Eric 0 Reputation points
3 answers

Urgent help recovering missing music files after OneDrive synchronization

Subject: Urgent help recovering missing music files after OneDrive synchronization On October 5, OneDrive began synchronizing my Desktop without my intending to use it for backup. After this occurred, hundreds of MP3 files disappeared from…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-15T18:25:55.8066667+00:00
Andrew Fenton 0 Reputation points
answered 2026-10-17T08:31:00.2866667+00:00
Jhun Buala 5,900 Reputation points Independent Advisor
1 answer

Xbox 360 profile download fails with 8015190A after deleting profile – connection test passes

Hi, my Xbox 360 (original model, 2009) was signing in to Xbox Live normally, then suddenly stopped working. To fix it I deleted my profile from the console and tried to download it again, but the download always fails at the authentication step with…

Windows for home | Other | Gaming
asked 2026-10-10T00:05:17.1433333+00:00
치영 송 5 Reputation points
recommended 2026-10-17T08:30:16.2966667+00:00
Thomas4-N 22,570 Reputation points Microsoft External Staff Moderator
1 answer

Problema com os check-in e as sequencias no app bing.

Estou com um problema de uma semana para cá meu app bing sumiu a opção de fazer o check-in e as sequencias de pesquisa diárias, e eu utilizava isto para juntas os pontos rewards.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,556 questions
asked 2026-10-17T06:29:11.8833333+00:00
Pedro Jacobelli 0 Reputation points
answered 2026-10-17T08:28:56.7966667+00:00
paulr0511 49,385 Reputation points Independent Advisor
1 answer

asus zenbook 14 um3406ha-um3406ha touch pad features

A important question, like when i swipe down or right along the border from 3 dots on the touch pad which controls the brightness of the touchpad numbers, calculator opens up automatically and touchpad lighs up even though its off. i dont this is some…

Windows for home | Windows 11 | Settings
asked 2026-10-15T18:58:35.08+00:00
himal kc 0 Reputation points
commented 2026-10-17T08:26:40.8566667+00:00
Clary-N 17,335 Reputation points Microsoft External Staff Moderator
2 answers

How do i cancel a subscription ?

I am beeing charged for a subscription that i don't want to have.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-17T07:52:00.4166667+00:00
Bjørn Longva 0 Reputation points
answered 2026-10-17T08:26:14.87+00:00
DaveM121 939.6K Reputation points Independent Advisor
2 answers

Subscription of Microsoft 365 Business Basic Plan

I'm an individual in India developing a software MVP. I haven't incorporated a company. Can I subscribe to Microsoft 365 Business Basic as a sole proprietor using my individual PAN? What should I enter as the company name?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-17T08:02:10.7466667+00:00
Rahul Sharma 0 Reputation points
answered 2026-10-17T08:26:07.7566667+00:00
Julie Huynh 4,020 Reputation points Independent Advisor
0 answers

Microsoft Foundry: Capacity Issue Preventing OpenAI Model Quota Allocation

Problem description I am experiencing issues with my new Azure AI Foundry subscription that has active Microsoft for Startups sponsorship credits. The subscription remains at 0/0 TPM for OpenAI models like gpt-5.6-sol and terra, and automated quota…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,082 questions
asked 2026-09-28T09:30:35.2066667+00:00
alexandru raileanu 0 Reputation points
commented 2026-10-17T08:25:53.75+00:00
Suhail Ahamed J 0 Reputation points Microsoft External Staff Moderator
4 answers

Microsoft Copilot – missing chat/request history

Hello, I would like to report an issue / suggest an improvement regarding Microsoft Copilot. Until recently, I could easily see the list of my previous Copilot requests/conversations. This history is very important for my daily work because I frequently…

Microsoft Copilot | Other
asked 2026-10-16T10:07:05.3566667+00:00
IVAN INFANTE 0 Reputation points
edited an answer 2026-10-17T08:22:06.4+00:00
Vikki-T 12,080 Reputation points Microsoft External Staff Moderator
1 answer

I need consent from microsoft family organiser to accept an xbox friend request but it keep saying that it has failed to send a request

I need consent from microsoft family organiser to accept an xbox friend request but it wont go through

Windows for home | Windows 10 | Family and online safety
asked 2026-10-15T18:36:08.6733333+00:00
taran sangha 0 Reputation points
commented 2026-10-17T08:21:08.32+00:00
Clary-N 17,335 Reputation points Microsoft External Staff Moderator
2 answers

Outlook very very slow to sync on PC although very quick on my phone.

Previous questions (by others) asking basically the same thing have suggested adjustment that don't appear when following the instructions given.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-10T01:26:38.23+00:00
PJSmcfeet-3646 0 Reputation points
commented 2026-10-17T08:20:54.9833333+00:00
Hendrix-V 20,225 Reputation points Microsoft External Staff Moderator
2 answers

validation of genuine software

Hi team, Can you confirm if gosoftwarebuy(.)com is a certified microsoft partner that i can trust to buy software from? Also, are there any limitations on the office software they can sell? f.ex. enterprise or LTSC??

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-16T15:18:52.6533333+00:00
Carl Degroote 0 Reputation points
answered 2026-10-17T08:20:36.96+00:00
Bulldog 5,035 Reputation points
2 answers

Desktop PC suddenly slow to start-up.

My PC has suddenly bemove very slow to start-up. Have checked the obvious, start-up apps etc, but was wondering if installing any of the 'Optional Updates' (see pic attached) would help?

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-16T15:30:10.96+00:00
Christopher Ould 0 Reputation points
commented 2026-10-17T08:20:30.6633333+00:00
DaveM121 939.6K Reputation points Independent Advisor
1 answer

BitLocker using Startup Key refuses to work unless configured 'Allow' rather than 'Require' in Group Policy.

Hi, I'm having difficulties setting up BitLocker with Startup Key on my Windows 11 (Pro) machine. the setting to allow Startup Key authentication is located at the following Group Policy Path (same for both gpmc.msc and gpedit.msc): Computer…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-15T13:41:41.73+00:00
Michael Hodeda 0 Reputation points
commented 2026-10-17T08:20:04.9733333+00:00
Clary-N 17,335 Reputation points Microsoft External Staff Moderator
2 answers

no visible cursor

after normal microsoft update I have no cursor. Fourth tome. Spent hours doing all the suggested on line fixes but still no cursor. Want live chat,

Windows for home | Windows 11 | Windows update
asked 2026-10-16T00:39:15.5666667+00:00
Jim Handerhan 0 Reputation points
commented 2026-10-17T08:19:41.7966667+00:00
Hendrix-V 20,225 Reputation points Microsoft External Staff Moderator
2 answers

Windows Read Aloud not working after 10/13/2026 MS updates

Read Aloud not working after 10/13/2026 MS updates. Is there a fix coming or can be implemented?

Windows for home | Windows 11 | Windows update
asked 2026-10-15T17:21:51.1066667+00:00
john cook 0 Reputation points
commented 2026-10-17T08:19:19.1066667+00:00
Hendrix-V 20,225 Reputation points Microsoft External Staff Moderator
2 answers

Bluetooth headphones not working on ASUS Windows 11 laptop

Hello Microsoft Support Team, I am experiencing a recurring Bluetooth issue with my ASUS Windows 11 laptop and Soundcore Space One headphones. The headphones sometimes connect but produce no sound. Other times, they do not appear in the Bluetooth device…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-16T00:46:38.1433333+00:00
Thameem Eshaal 0 Reputation points
commented 2026-10-17T08:19:02.4466667+00:00
Hendrix-V 20,225 Reputation points Microsoft External Staff Moderator
3 answers

Graphics card crash whenever i play roblox

So for the last few months I've been having an issue that whenever i open up roblox, after few minutes of playing the graphics card (i think) crashes. It only happens when i try to play roblox, I play multiple other games that are much harder on graphics…

Windows for home | Other | Gaming
asked 2026-10-15T22:09:08.9766667+00:00
aldin jahić 0 Reputation points
commented 2026-10-17T08:18:27.39+00:00
Hendrix-V 20,225 Reputation points Microsoft External Staff Moderator