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Family Safety - Not getting email requests for purchases!

Why doesn't this work? Just another buggy Microsoft thing or is there a known outage? I waited about an hour, got one email but Microsoft portal said the request had expired and to resend. I resent the request and have waited a few hours without getting…

Windows for home | Windows 11 | Family and online safety
asked 2026-10-14T22:49:43.86+00:00
Cory Trese 0 Reputation points
answered 2026-10-15T07:55:23.26+00:00
Hendrix-V 20,300 Reputation points Microsoft External Staff Moderator
3 answers

Fix my subscription, spent several hrs bouncing around and still no assisstant I paid for my subscription $179 and still I was cancelled

Please re-establish my subscription i have been trying for the last several hours, I have paid my subscription on the 21st of September however you guys do not have a record of my payment

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-10-15T07:20:15.8133333+00:00
Cheryl Edwards 0 Reputation points
answered 2026-10-15T07:54:47.56+00:00
DaveM121 939.2K Reputation points Independent Advisor
2 answers

problem with subscription

my subscription is active , i have paid again in this month. i have personal subscription and i cant create a new document in word ether in one drive. i have used only 5% of my saving place in subscription but it shows info about that my cloud storage is…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-10-15T07:17:03.0433333+00:00
anna Stanislawczyk 0 Reputation points
answered 2026-10-15T07:54:41.0133333+00:00
GsN5034 - IA 78,700 Reputation points Independent Advisor
1 answer

Contact a real person

I have had my email account for over 25 years and Microsoft have locked me out and there seems to be no way to speak to a real actual person 😡 I cannot cancel my 365 subscription because guess what you have to be able to log in to cancel subscription.…

Microsoft 365 and Office | Other
asked 2026-10-15T03:08:14.3966667+00:00
Em 0 Reputation points
answered 2026-10-15T07:52:38.1+00:00
Emma1-N 13,700 Reputation points Microsoft External Staff Moderator
1 answer

Lab Services: InternalServerError 500 When Deleting a Lab — Assistance Needed

問題の説明 私はAzure Lab Servicesのラボの削除中に、500 Internal Server Errorが発生しています。このエラーに関してサポートを求めています。 環境 Lab Services with lab plan, region not specified in case information 既に試したこと ドキュメントやサポート記事を確認しましたが、具体的な解決策は見つかりませんでした。 現在の状態 エラーの原因を特定し、解決策を教えていただきたいです。 This…

Community Center | Not monitored
asked 2026-10-15T06:40:39.1533333+00:00
岩間 貴志 0 Reputation points
commented 2026-10-15T07:52:20.77+00:00
岩間 貴志 0 Reputation points
2 answers

microsoft 365 Family

I have a Microsoft 365 Family subscription. My storage page shows 732 GB used out of 1.2 TB. My Outlook mailbox shows 28.8 GB used out of 100 GB. However, Outlook reports that I am over my storage limit by 1331% and regularly blocks email. OneDrive also…

Outlook | Web | Outlook.com | Email
asked 2026-10-15T06:58:00.18+00:00
JónGrétar KJARTANSSON 0 Reputation points
answered 2026-10-15T07:50:31.3566667+00:00
GsN5034 - IA 78,700 Reputation points Independent Advisor
1 answer

why when I create a form using the microsoft form, it shows "This form can't be distributed as it is asking for personal or sensitive information. Contact your admin for assistance."

why when I create a form using the microsoft form, it shows "This form can't be distributed as it is asking for personal or sensitive information. Contact your admin for assistance."

Microsoft 365 and Office | Microsoft Forms | For business
asked 2026-10-15T07:01:18.75+00:00
Crystal Xiao 0 Reputation points
edited an answer 2026-10-15T07:48:24.7733333+00:00
Doris V 1,945 Reputation points Microsoft External Staff Moderator
1 answer

product key wont work , says unvailable

i purchased the my personal micro soft subscription , i was given the product key, however , whenever i tried to insert it keeps saying system unavailable and somewhere it asks me to purchase another subscription

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-15T07:16:16.16+00:00
DEE DEE 0 Reputation points
answered 2026-10-15T07:48:16.1333333+00:00
DaveM121 939.2K Reputation points Independent Advisor
2 answers

Unable to access 'Install Office' screen on Work account

Hi, I am having an issue where I sign into my work account to gain access to the 'Install desktop apps' page, however, when I do this it takes me to portal . microsoft . com (I left spaces in case it causes issues), but the page doesn't load correctly…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-08T13:30:42.5733333+00:00
Daniel Morris 0 Reputation points
answered 2026-10-15T07:47:46.2766667+00:00
Daniel Morris 0 Reputation points
2 answers

I passed AB-100 exam yesterday 14th october, I dont see certification yet reflected to the portal.

I passed AB-100 exam yesterday 14th october, I dont see certification yet reflected to the portal.

Community Center | Discuss the Q&A site | Other feedback
asked 2026-10-15T07:04:42.79+00:00
Muthunayagam, Sangeetha 0 Reputation points
answered 2026-10-15T07:47:37.7166667+00:00
Julian Sharp 45,606 Reputation points
2 answers

Microsoft solitare and minesweeper won't sign in to Xbox.

10/14/2026. Can't sign in to Microsoft Solitaire or Minesweeper. Tried all day, restarted the computer, and tried the repair option in Settings. Nothing worked. Does anybody know what is going on?

Windows for home | Other | Gaming
asked 2026-10-14T20:14:48.8166667+00:00
Bradley Buzan 5 Reputation points
answered 2026-10-15T07:46:30.6133333+00:00
Hendrix-V 20,300 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Access AI-103 Exam Scheduling Page After Payment Issue – Unexpected Error

Hello Microsoft Support Team, I encountered an issue while trying to register and pay for the AI-103 certification exam. During the payment process, something went wrong, and the payment could not be completed successfully. Since then, whenever I try to…

Community Center | Not monitored
asked 2026-10-15T03:15:27.7333333+00:00
YE PENGFEI 0 Reputation points
answered 2026-10-15T07:45:44.83+00:00
Julian Sharp 45,606 Reputation points
1 answer

Request for info

How many apps in total listed for sale in the Microsoft Store?

Community Center | Not monitored
asked 2026-10-15T05:10:30.1866667+00:00
Nick Leech 0 Reputation points
answered 2026-10-15T07:45:29.43+00:00
Julian Sharp 45,606 Reputation points
2 answers

How do I set outlook emails to ONLY be marked as read if I open the email, not when I click on it

How is it going Previously, there was a setting to mark emails as read only if you opened the email. Currently with the new Negasto Putlook this option does not come, as I can configure it so that the email is only marked read if I open it completely.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-20T02:56:55.6433333+00:00
Dawson Eliza 0 Reputation points
commented 2026-10-15T07:44:31.1033333+00:00
Christina Anagnostopoulou 0 Reputation points
2 answers

Cricut Maker 4 doesn't show up

My Cricut Make 4 shows up under devices in the computer, but won't connect.

Windows for home | Other | Devices and drivers
asked 2026-10-14T23:55:43.2566667+00:00
D H 0 Reputation points
answered 2026-10-15T07:44:05.6233333+00:00
Emma1-N 13,700 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Word Malfunctioning Won't Allow Selection of Text

I have already spent over 7 hours on MS support chat and none of the usual suggestions offered in previous threads changed my problem in Word. I am unable to select text with my mouse. I have done like I said spent 7 hours with (6) different technical…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-14T17:07:49.45+00:00
Eve Thielen 0 Reputation points
edited an answer 2026-10-15T07:43:39.5+00:00
Xavier-D 13,885 Reputation points Microsoft External Staff Moderator
4 answers

KB5127648 breaks wired 802.1X (PEAP) authentication on Windows 11 24H2

Summary After installing cumulative update KB5127648 and rebooting, wired 802.1X authentication using PEAP fails on the client side. The client reports an internal authentication error and the request never reaches the RADIUS server. Uninstalling…

Windows for home | Windows 11 | Windows update
asked 2026-10-14T07:59:16.8133333+00:00
aqie 0 Reputation points
answered 2026-10-15T07:41:52.5933333+00:00
Björn Neumann 0 Reputation points
1 answer

Needing the ability to run some reports from data in Bookings

We are needing to pull some reports from our Bookings calendar. Is there a way for us to do this? If so, can you please let me know how, and if we can select different criteria for the searches, such as: date range of bookings, starting time of those…

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-09-02T15:43:34.72+00:00
Risa McElroy 0 Reputation points
recommended 2026-10-15T07:41:06.22+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

I bought a lifetime home use program, Office Pro Plus and now I cannot get it installed in my new computer

New computer and I cannot get home use Office Professional Plus 2016 installed. Help

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-07T13:05:17.61+00:00
J p 0 Reputation points
commented 2026-10-15T07:39:17.7366667+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
3 answers

need to recover admin rights for a microsoft online service

The head of a collective left the collective without leaving necessary data for a microsoft online service. What can we do to reset the administration data?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-14T19:35:30.0533333+00:00
Jürgen Ruppert 0 Reputation points
answered 2026-10-15T07:39:14.7033333+00:00
Jürgen Ruppert 0 Reputation points