Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,238 questions
2 answers
Where did the SELECT option in email go?
There used to be a SELECT option that would allow me to select multiple emails and perform an action on the entire group. That option seems to have disappeared. Any info?
Outlook | Web | Outlook.com | Email
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 15%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
2 answers
Inquiry: Data Security and Privacy – SharePoint Lists vs. Emailed Excel Files
Dear Microsoft Support Team, I hope this message finds you well. I am writing on behalf of a healthcare clinic in the United Arab Emirates that handles sensitive patient information. We are reviewing our internal workflow and would appreciate your…
Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
30,185 questions
asked
2026-10-17T17:56:27.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 49%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOO%3C/text%3E%3C/svg%3E)
Obaid OA AlShamsi
0
Reputation points
answered
2026-10-17T18:35:33.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
16,420
Reputation points Microsoft External Staff
Moderator
2 answers
Help -- forgot new password
Hi can anyone help me? I have 2 step verification on my main email (work email, lots of stuff on there so need it!). Forgot new password so tried the 'forgot password' and I can get to step 1 with a code sent to phone, but when I type in my other email…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,238 questions
asked
2026-10-17T16:33:22.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 18%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Lisa J Cartwright
0
Reputation points
edited the question
2026-10-17T18:33:48.9266667+00:00
Stefan Blom
354.6K
Reputation points MVP
Volunteer Moderator
2 answers
How to get my HP Pavilion to hold a charge.
my laptop HP pavalion wont hold a charge what do i do? its stuck on 12% and wont charge the indecator light says orange and i noticed it was blinking white the other day on the 15 thats when this started. i used another charger thats also HP and o got a…
Windows for home | Windows 11 | Performance and system failures
32,639 questions
asked
2026-10-17T18:22:37.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 45%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
ashley owens
0
Reputation points
answered
2026-10-17T18:33:01.61+00:00
Dio Xavier
297.7K
Reputation points
Volunteer Moderator
1 answer
Adding Yahoo Mail takes me to ATT
When trying to add Yahoo Mail to my Outlook, the setup takes me to ATT. And there's nothing I can do to change it to YMail. Any workarounds is appreciated.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,183 questions
asked
2026-10-17T13:56:10.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 15%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Robbie Doo
65
Reputation points
answered
2026-10-17T18:26:44.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
27,780
Reputation points
Independent Advisor
4 answers
How do I merged 2 excel files from a folder?
@Anonymous Power Query merging 2 files from a folder
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,075 questions
asked
2025-09-10T18:01:34.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
answered
2026-10-17T18:25:21.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 85%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sergei
0
Reputation points
2 answers
audio drivers not working windows 11 after update
audio drivers not working windows 11 after update please provide resolution
Windows for home | Windows 11 | Devices and drivers
24,697 questions
asked
2026-10-17T18:18:10.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
nagaraju k
0
Reputation points
answered
2026-10-17T18:23:13.74+00:00
Dio Xavier
297.7K
Reputation points
Volunteer Moderator
2 answers
split a file into individual tabs
how can i split a single excel sheet into its individual files
Microsoft 365 and Office | Excel | Other | Other
Microsoft 365 and Office | Excel | Other | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
734 questions
asked
2026-06-17T10:15:44.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 82%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Adrian Gray
0
Reputation points
answered
2026-10-17T18:20:56.4166667+00:00
Sergei
0
Reputation points
2 answers
completely messed up situation
Hi all, I have a laptop that I am attempting to sell but I cannot get into it because I forgot the pin and it is required to read my fingerprint (method I would naturally use to sign in anyway). Here's the thing, I can get into the recovery area but I…
Windows for home | Windows 11 | Recovery and backup
5,833 questions
asked
2026-10-13T22:36:06.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 17%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Riley Mesimer
0
Reputation points
commented
2026-10-17T18:20:38.5966667+00:00
Riley Mesimer
0
Reputation points
2 answers
My Microsoft Word No Longer Opens My Documents...
My MS Word recently started NOT reading or allowing me to open up my documents. Each and every time and each document I try to open gives this message:
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,917 questions
asked
2026-10-17T17:36:30.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 30%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Al Wallace
0
Reputation points
answered
2026-10-17T18:17:59.4833333+00:00
Stefan Blom
354.6K
Reputation points MVP
Volunteer Moderator
2 answers
how to enable preview in documents
in documents when i want to see the preview of the file i get error message how can i fix it?
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
547 questions
asked
2026-10-17T17:43:04.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 4%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Dr. Lana kotlin
0
Reputation points
answered
2026-10-17T18:17:14.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
89,925
Reputation points
Independent Advisor
0 answers
compte bloque
Bonjour, Je n'arrive plus à accéder à mon compte Microsoft. Dans Microsoft Authenticator, mon compte apparaît comme verrouillé et je ne reçois aucune demande d'approbation, on me demande un code sur l'application alors que j'y suis deja. Pourriez-vous…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,672 questions
asked
2026-10-17T18:12:49.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 70%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENJ%3C/text%3E%3C/svg%3E)
Ninon Jaunet
0
Reputation points
asked
2026-10-17T18:12:49.0366667+00:00
Ninon Jaunet
0
Reputation points
2 answers
Billed by Microsoft monthly
I think I may have established a Microsoft 365 account in 2019 for a business that is now closed. I can no longer access the account, and I want to cancel any remaining subscriptions and a continuing recurring charge associated with it. Please help me…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,688 questions
asked
2026-10-17T17:52:09.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 5%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brian McDonald
0
Reputation points
answered
2026-10-17T18:10:01.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BabybooHN
3,465
Reputation points
Independent Advisor
1 answer
Hacked Microsoft account linked to Minecraft - attacker changed email and password
Hello, Recently my Minecraft account got hacked through a fake Discord verification system, and the attacker changed the email and the password of my Microsoft account, so I cannot log in to my Microsoft account anymore. Details: The attacker's email…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,200 questions
asked
2026-10-17T15:08:14.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 83%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
abdelrahman reda
0
Reputation points
commented
2026-10-17T18:09:55.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,465
Reputation points
Independent Advisor
2 answers
speak with an agent
switch from premium to family plan now. I have premium and I have a family plan product code
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,473 questions
asked
2026-10-17T17:17:33.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 98%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Dan Lukaczer
0
Reputation points
answered
2026-10-17T18:09:19.2033333+00:00
John Jefferson Doyon
89,925
Reputation points
Independent Advisor
2 answers
Issues registering for AI-103 exam
Dear Support Team, I’m a resident (and tax resident) of Ukraine and therefore, when registering to exams I specify the country as Ukraine and my Ukrainian address. Currently, I’m travelling and physically I’m not in Ukraine. I was trying to submit…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,394 questions
asked
2026-10-17T17:48:03.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 5%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Andrii Veremii
0
Reputation points
answered
2026-10-17T18:07:22.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
97,470
Reputation points
Volunteer Moderator
2 answers
How to fix scaling issue on my PC
When I restarted my computer everything got resized so it was tiny and when I go in and rescale everything to look normal, but then other things become huge and unuseable such as word. It changes back to tiny everytime I restart my computer. All of my…
Windows for home | Windows 11 | Display and graphics
5,374 questions
asked
2026-10-17T17:20:44.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 17%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Roxanne M
0
Reputation points
answered
2026-10-17T18:03:08.1366667+00:00
John Jefferson Doyon
89,925
Reputation points
Independent Advisor
1 answer
Office 2019
I have installed Office 2019 on Macbook Air but while starting, it says that Microsoft Excel or Word is not activated. I tried many times but it says product key already used whereas I have opened the box and installed the product key by myself. Tried to…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,875 questions
asked
2026-10-17T09:13:06.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 5%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Adam Barai
0
Reputation points
recommended
2026-10-17T18:01:25.8466667+00:00
Stefan Blom
354.6K
Reputation points MVP
Volunteer Moderator
1 answer
My account has been hacked, how can i recover it ?
I received email that alias of my account has been changed, it seems my account has been hacked and associated with new email and i cant reset my password or change aliass anymore - original alias ******@gmail.com was changed to hackers alias…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,200 questions
asked
2026-10-17T18:00:00.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 61%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Matej Vasilko
0
Reputation points
answered
2026-10-17T18:01:24.2+00:00
AI answer
3 answers
Spellcheck is not working; Editor says 0%
This happened today. Yesterday, everything was working fine. Today, spellcheck and grammar check have stopped working, and I get an "editor score 0%" message when I hit Spelling and Grammar. I have made sure my language is US English, made sure…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,829 questions
asked
2026-10-15T22:11:54.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 43%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BookAuthor
0
Reputation points
commented
2026-10-17T18:00:23.2633333+00:00
Stefan Blom
354.6K
Reputation points MVP
Volunteer Moderator