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Training Certificates

Do we receive certificates for completing training. I need to show proof that I completed the 3 part Dyslexia training. This question is related to the following Learning Path

Community Center | Not monitored
asked 2026-11-10T17:42:04.81+00:00
TANYA L DENT 0 Reputation points
answered 2026-11-10T20:09:10.58+00:00
Julian Sharp 47,981 Reputation points
1 answer

Account hacked and stolen

About two weeks ago, my Microsoft account (including my Game Pass subscription) was stolen. After spending two hours figuring out how to reach a human representative, I waited several days only to be told that the personal information I provided was…

Windows for home | Windows 11 | Gaming
asked 2026-11-10T19:57:46.8366667+00:00
Vittorio D'Alterio 0 Reputation points
answered 2026-11-10T20:08:59.9966667+00:00
CrazyKats 20,305 Reputation points Volunteer Moderator
2 answers

Microsoft Authenticator app on iphone

i changed iphone and now dont have access to authentificator account. when i try to login it says confirm identity using the app but i cant ever login, i know the password but there arent any other login methods. i dont know the it administrator that i…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-10T19:33:15.4333333+00:00
boaideia web 0 Reputation points
answered 2026-11-10T20:06:34.57+00:00
Kai-L 21,185 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Transfer Microsoft 365 to New Computer

I have a subscription for Microsoft 365 but I have not been able to transfer the subscription to my new computer. I need a live person to help me with immediately. I am facing a deadline and need to use Microsoft word. I will be happy to provide my…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-11-10T19:00:28.9833333+00:00
Shirley Fenner 0 Reputation points
answered 2026-11-10T20:03:41.1233333+00:00
Shirley Fenner 0 Reputation points
1 answer

Cod erro : 0x904 carimbo de data/hora (UTC) 11/10/2026 05:32:46 PM

Ao entrar no Programa de conexão de area de trabalho Remota apresenta o erro : Cod erro : 0x904 carimbo de data/hora (UTC) 11/10/2026 05:32:46 PM e não consigo acessar o windows server 2016 Preciso de ajuda. Att. Edson Menezes

Windows for business | Windows Server | Networking | Other
asked 2026-11-10T19:09:31.1+00:00
Mario Zupo 0 Reputation points
answered 2026-11-10T19:59:45.93+00:00
MUCYO Emmanuel 240 Reputation points Independent Advisor
1 answer

Logged out and dont know password

I recently got logged out of my other account and now I dont remember the password. All the steps require being logged into the account like send a code to the email but I do not have access to the account. Is there a way to get the password changed…

Windows for home | Other | Recovery and backup
asked 2026-11-10T19:07:19.9+00:00
Anonymous 201 0 Reputation points
answered 2026-11-10T19:59:29.0933333+00:00
Onyx Is here 5,615 Reputation points Independent Advisor
2 answers

I Turned Off the IP Helper in Windows 10

I was mucking about in the Services menu and Disabled the IP Helper, thinking it had something to do with Internet Provider stuff. It turns out I was way wrong, and now I lost all communication with my computer. It turns on, but the monitor receives no…

Windows for home | Windows 10 | Performance and system failures
asked 2026-11-08T21:22:25.6966667+00:00
curtis cancino 0 Reputation points
commented 2026-11-10T19:59:26.3933333+00:00
curtis cancino 0 Reputation points
2 answers

t account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent

Microsoft account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent Hello Microsoft Community, I'm writing here because we have exhausted all the official Microsoft account recovery and support options, and…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-10T14:09:12.43+00:00
Daniel Fiala 0 Reputation points
answered 2026-11-10T19:56:57.8266667+00:00
Rob Koch 26,205 Reputation points Volunteer Moderator
3 answers

How to reset the log in from a laptop I have already sold so the buyer can use the laptop?

I just sold a laptop that has Microsoft S on it. But the buyer can't use it because the log in is still under my account. However, that laptop doesn't show in my devices in my account, so I can't remove it that way. My current log in on my desktop now…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-11-10T19:19:00.1833333+00:00
Sandra B 0 Reputation points
answered 2026-11-10T19:54:46.9433333+00:00
EmilyS726 279.6K Reputation points Independent Advisor
1 answer

OneNote for Mac desktop and iPad Layout & Syncing Issues

Hello, I have been an avid OneNote user for the past 8 years but recently in 2026 I've been discovering numerous OneNote syncing issues b/w mac desktop app and iPad, as well as changing (not for the better) layout issues on both platforms. The…

Microsoft 365 and Office | OneNote | For education | MacOS
asked 2026-11-10T19:38:54.4266667+00:00
KG 0 Reputation points
answered 2026-11-10T19:53:00.52+00:00
Ryan-N 16,945 Reputation points Microsoft External Staff Moderator
2 answers

I can't sign in to my Microsoft / Xbox account i need help to recover it!

Hello Microsoft, I can't sign in to my account: Moderator note: PII ******@outlook.sa and i want to recover it and it says my password is wrong. i don't know if iam hacked or not because i need to change my password, but it is linked to my old phone…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-09T17:23:56.41+00:00
Abdelrahman Shaker 0 Reputation points
answered 2026-11-10T19:50:11.6433333+00:00
Abdelrahman Shaker 0 Reputation points
1 answer

Unable to send Internet traffic through Point to Site VPN on vpn gateway

We have a VPN Gateway hub in our US Gov tenant. There are six connected Site to Site VPN tunnels established. We created a Point to Site connection as well. The P2S client can reach our Azure resources as well as those across these VPNs ok. But despite…

Azure Virtual Network
Azure Virtual Network

An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.

3,188 questions
asked 2026-11-10T19:42:07.28+00:00
Neal Zimmerman 0 Reputation points
answered 2026-11-10T19:43:44.8266667+00:00

AI answer

2 answers

Request a refund on digital game

I have a unexpected purchase for a digital game I did not make. I am requesting a refund

Windows for home | Other | Gaming
asked 2026-11-10T17:03:21.4033333+00:00
Martha Torres 0 Reputation points
edited the question 2026-11-10T19:40:35.1366667+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
2 answers

unable to transfer Office 2016 to another computer

Hi. I have a problem transferring Office 2016 to another computer. Technical support couldn't help me due to the exceeded number of activations. I bought the program legally in 2019, installed it on my computer and it works. I want to transfer the…

Microsoft 365 and Office | Other
asked 2026-02-05T18:18:00.0366667+00:00
Tomasz Łuczak 0 Reputation points
edited a comment 2026-11-10T19:38:33.3466667+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
1 answer

Inability to Activate Windows 11 on a Parallels virtual PC once the Parallels licence is renewed.

I cannot activate Windows 11 on my Parallels VM - I get an error saying that the licence is in use on another machine. I have recently renewed my Parallels Licence. There is no part of the technical support pages or systems which now gives you access to…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-10T17:54:18.4933333+00:00
adrien herbert 0 Reputation points
edited an answer 2026-11-10T19:36:17.94+00:00
Neil D 34,755 Reputation points Volunteer Moderator
1 answer

Microsoft Authenicator

Unable to get the new I phone 18 to work with the Authenticator app

Microsoft Security | Microsoft Authenticator
asked 2026-11-10T19:35:35.54+00:00
Brock, Michael 0 Reputation points
answered 2026-11-10T19:35:52.3333333+00:00

AI answer

2 answers

How to remove and expired credit card

I see this card expired on my personal account but it can't be removed. It says it might be used with something else like Azure. I've already replaced it with a regular card, but would still like to remove it.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-10T16:42:18.2633333+00:00
Scott Rudenstein 0 Reputation points
answered 2026-11-10T19:34:41.2933333+00:00
Christine Luna 27,805 Reputation points Independent Advisor
1 answer

Azure Database for PostgreSQL: SkuNotAvailable Error in East US 2 When Scaling to Burstable Servers

Problem description I am trying to scale my Azure Database for PostgreSQL flexible server in East US 2 from a General Purpose tier (Standard_D2ds_v5) to a Burstable tier (Standard_B1ms). However, all attempts to use Burstable sizes result in a…

Azure Database for PostgreSQL
asked 2026-11-10T19:25:54.6566667+00:00
TomislavMarkovski-3799 0 Reputation points
edited an answer 2026-11-10T19:34:03.83+00:00
TP 165.2K Reputation points Volunteer Moderator
1 answer

cannot access my Microsoft 365 Premium subscription; I can only log in to basic

MY ******@gmail.com--is linked to Microsoft Basic AND Microsoft 365 premium. I am paying for both subscriptions. I cannot access my premium subscription. If i am unable to access premium, I should be refunded what I paid. Microsoft…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-10T19:32:18.7766667+00:00
James Eisenberg 0 Reputation points
answered 2026-11-10T19:33:07.2733333+00:00

AI answer

2 answers

Table of Contents for Word for the Web

I am using Word for the Web. When I create a table of contents, all the page numbers are the same (page 1). I have change headings and updated, but still the same page number. If you hover the cursor over any given section of the table of contents and…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-11-10T18:00:16.74+00:00
Margaret England 0 Reputation points
edited a comment 2026-11-10T19:30:01.2366667+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator