Tag not monitored by Microsoft.
Training Certificates
Do we receive certificates for completing training. I need to show proof that I completed the 3 part Dyslexia training. This question is related to the following Learning Path
Community Center | Not monitored
Account hacked and stolen
About two weeks ago, my Microsoft account (including my Game Pass subscription) was stolen. After spending two hours figuring out how to reach a human representative, I waited several days only to be told that the personal information I provided was…
Windows for home | Windows 11 | Gaming
Microsoft Authenticator app on iphone
i changed iphone and now dont have access to authentificator account. when i try to login it says confirm identity using the app but i cant ever login, i know the password but there arent any other login methods. i dont know the it administrator that i…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Unable to Transfer Microsoft 365 to New Computer
I have a subscription for Microsoft 365 but I have not been able to transfer the subscription to my new computer. I need a live person to help me with immediately. I am facing a deadline and need to use Microsoft word. I will be happy to provide my…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Cod erro : 0x904 carimbo de data/hora (UTC) 11/10/2026 05:32:46 PM
Ao entrar no Programa de conexão de area de trabalho Remota apresenta o erro : Cod erro : 0x904 carimbo de data/hora (UTC) 11/10/2026 05:32:46 PM e não consigo acessar o windows server 2016 Preciso de ajuda. Att. Edson Menezes
Windows for business | Windows Server | Networking | Other
Logged out and dont know password
I recently got logged out of my other account and now I dont remember the password. All the steps require being logged into the account like send a code to the email but I do not have access to the account. Is there a way to get the password changed…
Windows for home | Other | Recovery and backup
I Turned Off the IP Helper in Windows 10
I was mucking about in the Services menu and Disabled the IP Helper, thinking it had something to do with Internet Provider stuff. It turns out I was way wrong, and now I lost all communication with my computer. It turns on, but the monitor receives no…
Windows for home | Windows 10 | Performance and system failures
t account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent
Microsoft account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent Hello Microsoft Community, I'm writing here because we have exhausted all the official Microsoft account recovery and support options, and…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
How to reset the log in from a laptop I have already sold so the buyer can use the laptop?
I just sold a laptop that has Microsoft S on it. But the buyer can't use it because the log in is still under my account. However, that laptop doesn't show in my devices in my account, so I can't remove it that way. My current log in on my desktop now…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
OneNote for Mac desktop and iPad Layout & Syncing Issues
Hello, I have been an avid OneNote user for the past 8 years but recently in 2026 I've been discovering numerous OneNote syncing issues b/w mac desktop app and iPad, as well as changing (not for the better) layout issues on both platforms. The…
Microsoft 365 and Office | OneNote | For education | MacOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
I can't sign in to my Microsoft / Xbox account i need help to recover it!
Hello Microsoft, I can't sign in to my account: Moderator note: PII ******@outlook.sa and i want to recover it and it says my password is wrong. i don't know if iam hacked or not because i need to change my password, but it is linked to my old phone…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Unable to send Internet traffic through Point to Site VPN on vpn gateway
We have a VPN Gateway hub in our US Gov tenant. There are six connected Site to Site VPN tunnels established. We created a Point to Site connection as well. The P2S client can reach our Azure resources as well as those across these VPNs ok. But despite…
Azure Virtual Network
An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.
AI answer
Request a refund on digital game
I have a unexpected purchase for a digital game I did not make. I am requesting a refund
Windows for home | Other | Gaming
unable to transfer Office 2016 to another computer
Hi. I have a problem transferring Office 2016 to another computer. Technical support couldn't help me due to the exceeded number of activations. I bought the program legally in 2019, installed it on my computer and it works. I want to transfer the…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Inability to Activate Windows 11 on a Parallels virtual PC once the Parallels licence is renewed.
I cannot activate Windows 11 on my Parallels VM - I get an error saying that the licence is in use on another machine. I have recently renewed my Parallels Licence. There is no part of the technical support pages or systems which now gives you access to…
Windows for home | Windows 11 | Licensing and activation
Microsoft Authenicator
Unable to get the new I phone 18 to work with the Authenticator app
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
How to remove and expired credit card
I see this card expired on my personal account but it can't be removed. It says it might be used with something else like Azure. I've already replaced it with a regular card, but would still like to remove it.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Azure Database for PostgreSQL: SkuNotAvailable Error in East US 2 When Scaling to Burstable Servers
Problem description I am trying to scale my Azure Database for PostgreSQL flexible server in East US 2 from a General Purpose tier (Standard_D2ds_v5) to a Burstable tier (Standard_B1ms). However, all attempts to use Burstable sizes result in a…
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
cannot access my Microsoft 365 Premium subscription; I can only log in to basic
MY ******@gmail.com--is linked to Microsoft Basic AND Microsoft 365 premium. I am paying for both subscriptions. I cannot access my premium subscription. If i am unable to access premium, I should be refunded what I paid. Microsoft…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
Table of Contents for Word for the Web
I am using Word for the Web. When I create a table of contents, all the page numbers are the same (page 1). I have change headings and updated, but still the same page number. If you hover the cursor over any given section of the table of contents and…
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.