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OneDrive 26.198.1011.0006 – All folders stuck on syncing icons.

OneDrive for Business 26.198.1011.0006 on Windows 10 reports “Up to date”, and recent files sync successfully to the cloud. However, all folders in File Explorer permanently show blue syncing arrows. Restarting OneDrive and Windows Explorer did not…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-06T22:34:47.0066667+00:00
answered 2026-11-06T22:35:04.85+00:00

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Microsoft Defender AMSI False Positive — PowerShell Diagnostic Blocked as Trojan:PowerShell/AmsiBypazz.D!MTB

Hello Microsoft Support Community, I own a Windows computer and am requesting technical guidance regarding a possible Microsoft Defender Antivirus false-positive detection. Detection information: Threat: Trojan/AmsiBypazz.D!MTB Threat ID:…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-06T22:31:26.05+00:00
Linnovation Enterprises INC 0 Reputation points
answered 2026-11-06T22:32:43.1266667+00:00

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Win 7 32bit reinstall failure

After a HD failure I had to reinstall my windows 7 - 32bit which had been running for many years. But now after a week or two it's now saying "Windows 7 Build 7600 This copy of Windows is not genuine" which is not true. The DVDs are all…

Windows for home | Previous Windows versions | Licensing and activation
asked 2026-11-06T22:31:40.7266667+00:00
Terry Nelson 0 Reputation points
answered 2026-11-06T22:32:30.0833333+00:00

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Cannot sign into my hotmail account

I cannot sign into my hotmail account because Microsoft are trying to send me a verification code to the email address I am trying to sign into

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T22:18:01.5666667+00:00
Ashley Eames 0 Reputation points
answered 2026-11-06T22:18:33.62+00:00

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I don't have a voice option when using copilot

Free copilot account. Worked previously on my android phone. Just purchased android tablet and doesn't work on that either. Copilot been updated and microphone allowed. Waveform icon visible but does not allow voice . Typing works normally. Microphone…

Microsoft Copilot | Other
asked 2026-11-06T21:59:35.1+00:00
Robert 0 Reputation points
answered 2026-11-06T22:00:43.9966667+00:00

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Bitlocker Key -- I keep receiving a wrong single use code when trying to get the key

Hello :) I'm speaking on behalf of another person that is unable currently to get the recovery Bitlocker key. We already know which link to follow to get it; however, we are stuck because everytime that we ask for a new single use code (which is sent to…

Windows for home | Other | Recovery and backup
asked 2026-11-06T21:33:26.17+00:00
edited an answer 2026-11-06T21:50:04.6066667+00:00
1 answer

how to add my wife to my account

how do I add my wife to my MS 360 account? I believe she is entitled to use my account. How do I send the email inviting her to sign up on my account?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T21:40:43.41+00:00
Pierre Barker 0 Reputation points
answered 2026-11-06T21:41:13.38+00:00

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How to download the score card after my Azure exam

Hello Team, Please help me to download the score card for my Azure exam which i have completed on November 5th.

Azure | Azure Training
asked 2026-11-06T21:37:26.68+00:00
naresh vangeti 0 Reputation points
answered 2026-11-06T21:38:01.44+00:00

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Why is there not restocking any of Gift Cards (Amazon Pay, Croma) from many months? Is there any conformation that Is it restocking or not?

Why is there not restocking any of Gift Cards (Amazon Pay, Croma) from many months? Is there any conformation that Is it restocking or not?

Microsoft Edge | Open the browser | Windows 11
asked 2026-11-06T21:36:39.3033333+00:00
shantanu tiwari 0 Reputation points
answered 2026-11-06T21:37:14.3633333+00:00

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How can I get a refund for something I never got?

I'll try to summarize this best I can. 10/24 I ordered the 25th anniversary controller, got the tracking number and was estimated for 10/28. That day came and went and today the tracking still shows UPS still hasn't even gotten the package. For the past…

Windows for home | Other | Gaming
asked 2026-11-06T21:35:14.7833333+00:00
Frankie 0 Reputation points
answered 2026-11-06T21:35:31.52+00:00

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need to install ms office onto a new macbook

The original MacBook which had ms office 2024 was damaged and cannot be used how can I install that ms office into a new MacBook?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-06T21:24:26.9933333+00:00
Hayashibara, Alvin 0 Reputation points
edited the question 2026-11-06T21:35:23.2566667+00:00
Clover-L 110 Reputation points Microsoft External Staff Moderator
1 answer

my outlook is deemed unlicenced despite having a current subscription

went to log in and the outlook states i am using an unlicenced product. I have a current subscription . i can not reply or forward any emails. If i install a new version will it override my existing emails and will they all be lost ?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-06T21:10:42.8133333+00:00
Diana Buzzo 0 Reputation points
answered 2026-11-06T21:11:40.7766667+00:00

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Error in logging in in my Surface pro

Hi Can you please help me solve the problem. I cant log in because the system fails to upload.

Surface | Surface Pro | Install and update
asked 2026-11-06T21:08:54.4133333+00:00
Turki Ali Omar 0 Reputation points
answered 2026-11-06T21:09:16.2533333+00:00

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Subscription billing

I am being billed for a subscription that I cannot see, both my accounts say I have no subscriptions but am being billed every month for this. I don't understand why I am unable to speak to a human. As well as when I call the support number, I am…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-06T21:01:13.1133333+00:00
Ryan Healy 0 Reputation points
answered 2026-11-06T21:01:59.8566667+00:00

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SUBSCRIPTION WRONGLY IDENTIFIED AS NOT PAID

(because of computer issues at the time of renewal) my subscription was paid using my wife's email address and i have (in theory) installed that on (our) machine but microsoft365 personal is now closed to me as it says the subscription hasn't been…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T20:56:35.5766667+00:00
David Willis 0 Reputation points
answered 2026-11-06T20:56:53.2166667+00:00

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Restoring deleted files

I did not realize microsoft could remotely delete files that were saved onto my own computer- now I know. I deleted files from onedrive in order to use my email (storage was full but I don't use onedrive, it was just automatically taking all my stuff). …

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-06T20:55:42.85+00:00
Nicola Urquhart 0 Reputation points
answered 2026-11-06T20:55:59.7833333+00:00

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I tried to reinstall Office 2013 again. I have a product key

I tried to reinstall Office 2013 again. · I don’t have a MS Office CD, only a product key

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-11-06T20:42:01.98+00:00
Dennis Klein 0 Reputation points
edited the question 2026-11-06T20:47:32.72+00:00
Clover-L 110 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Advertising Shopping: offers Active in Merchant Center but new campaign shows "No products targeted" since Nov 4, 2026

Hello, Since November 4, 2026 at about 01:00 UTC, our two active Shopping campaigns (France, one Standard Shopping campaign and one Shopping remarketing campaign) almost stopped serving at the same time. No change was made on our side: no change to bids,…

Microsoft Advertising | Microsoft Merchant Center | Feed management
asked 2026-11-06T20:27:43.69+00:00
Stephane F 0 Reputation points
answered 2026-11-06T20:28:40.6866667+00:00

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account change to USAA Support

Emails sent out shows USAA support with my email address no one responds this change during a recent windows update. how do I fix

Outlook | Web | Outlook.com | Email
asked 2026-11-06T20:12:35.3966667+00:00
Philip Hamilton 0 Reputation points
answered 2026-11-06T20:12:58.6466667+00:00

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How to fix not being able to add a GoDaddy email account to my Outlook Classic getting HTTP 403 messages

How to fix not being able to add a GoDaddy email account to my Outlook Classic getting HTTP 403 messages

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-06T19:43:32.7033333+00:00
Alan Jung 0 Reputation points
answered 2026-11-06T19:44:36.1566667+00:00

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