6,206 questions
1 answer
Unable to deactivate Windows Hello.
I've had issues with WinHello since my last PC that I had for 7 years. It suddenly started asking me for my Hello PIN even though I never had one. The system always gave me an option to sign in other ways, then I picked my password and that was it. But…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked
2026-11-05T22:08:10.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 69%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Eduardo Cadena
0
Reputation points
commented
2026-11-07T08:41:44.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
18,950
Reputation points Microsoft External Staff
Moderator
2 answers
Free Edge Copilot gone
The free Edge Copilot was replaced with the limited 365 Copilot. Why?
Microsoft Edge | Other | Windows 10
Microsoft Edge | Other | Windows 10
Other issues or features related to Microsoft Edge on Windows 10
4,492 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 93%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
0 answers
Microsoft Store app submission blocked despite completed tax and payout verification
I am an individual developer attempting to submit a paid Windows desktop application to the Microsoft Store. All sections of my application submission are marked Complete, including the application package, pricing and Store listing. I have also…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,746 questions
asked
2026-11-07T08:41:04.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 68%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED7%3C/text%3E%3C/svg%3E)
DeanMoore-7031
0
Reputation points
asked
2026-11-07T08:41:04.96+00:00
DeanMoore-7031
0
Reputation points
3 answers
WiFi Connected Secured but no WiFi
I have a windows 11 and it stopped being able to access the internet yesterday. I’ve connected it to different internets and whenever I open a browser tab, it says that the site cannot be reached. I’ve tried the solutions in multiple forums and videos…
Windows for home | Windows 11 | Internet and connectivity
5,524 questions
asked
2026-11-03T18:53:25.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 21%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVZ%3C/text%3E%3C/svg%3E)
Vicky Zhao
0
Reputation points
commented
2026-11-07T08:40:47.0133333+00:00
Clary-N
18,950
Reputation points Microsoft External Staff
Moderator
2 answers
copiolet has changed
my "Chat" on the top right side of all pages used to do photo editing. Now it won't accept JPEG images to be downloaded. Has something changed? Or is there a link to upload a newer version?
Microsoft Copilot | Other
2,395 questions
asked
2026-11-05T23:13:20.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 26%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
Leslie Andrade
0
Reputation points
commented
2026-11-07T08:39:34.45+00:00
Clary-N
18,950
Reputation points Microsoft External Staff
Moderator
1 answer
Lost Copilot speaking with function
Used to speak with copilot, now microphone function missing. Noobv reason, all permissisons are set right. Has it been removed with the miko face??? I'm on a good chromebook. Help!
Microsoft Copilot | Other
2,395 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 37%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
1 answer
Office 2024 on new laptop
I have office 2024 installed on my iMac and it was also installed on my old lap top. I have replaced my laptop and all the files have downloaded from the cloud but the office suite does not work.
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
385 questions
asked
2026-11-07T08:02:21.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 70%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Stephen Thomas
0
Reputation points
answered
2026-11-07T08:35:01.17+00:00
DaveM121
946.3K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Edge Taskbar icons for different profiles suddenly no longer work right
I've had Edge icons pinned to my taskbar for many years to open different Edge profiles, and the windows they open have always been associated with the icons I used to open them. Today, I woke up to find that when I click on one of the pinned icons to…
Microsoft Edge | Profile, sync, and sign in | Windows 11
Microsoft Edge | Profile, sync, and sign in | Windows 11
Managing profiles and sync in Microsoft Edge on Windows 10
960 questions
asked
2026-10-31T16:59:06.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 34%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Vikas Sagi
35
Reputation points
commented
2026-11-07T08:33:31.76+00:00
Clary-N
18,950
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
difficulties signing into my university Microsoft account with my laptop
Can someone please help I am experiencing difficulties signing into my university Microsoft account and have been trying to resolve the issue for several hours without success. I am able to enter my password correctly and complete the verification…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,822 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 9%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
Microsoft keeps asking me to enter a code each time I log in
For some reason, each time I power on my laptop for use, microsoft keeps asking me to verify my identity with a code texted to my phone. I used to be able to just type in my password, but now I have to reach for my phone every time I use my laptop. How…
Windows for home | Windows 11 | Accounts, profiles, and login
10,492 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 41%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
1 answer
microsoft error occur code 15,22,1001
Microsoft problem error code 15,22,1001 I try everything wsreset.exe the answer was you<ll need a new app to open this ms-windows-store link, not able to go in my email, internet games etc can you help me please Moderator: Moved from System Center…
Windows for home | Windows 11 | Microsoft Store
3,433 questions
asked
2026-11-05T22:41:10.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 93%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marielle Paquet
0
Reputation points
edited a comment
2026-11-07T08:30:50.4133333+00:00
Clary-N
18,950
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Dynamics NAV 2017
Good day, I wish to expand my knowledge of Microsoft NAV 2017. Unfortunately all courses I find online are a bit general and wish to ask if I can be tutored personally by a specialist to whom I will explain my companies needs in order to find a common…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,565 questions
asked
2026-11-07T08:25:59.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 35%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERI%3C/text%3E%3C/svg%3E)
RAUNAQ IBIKOUNLE
0
Reputation points
answered
2026-11-07T08:28:10.9433333+00:00
AI answer
1 answer
5 file not found
HI I tried this sequence to ensure that my purchased Office 2024 is operating instead of the Home/Student 2021 version. I can't get it to show up even though it is clearly installed. I found these instructions and by going manually through the Microsoft…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,875 questions
asked
2026-11-07T03:08:17.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Constance Falk
0
Reputation points
answered
2026-11-07T08:27:51.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
Phone number
how to do contact customer support, what is the phone number?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,737 questions
asked
2026-11-07T01:23:17.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 33%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Schatze Core
0
Reputation points
answered
2026-11-07T08:25:50.2866667+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
I wish to change my Microsoft 365 account country? How do I do that?
I wish to change my MS 365 subscription account country. How do I do that?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,708 questions
asked
2026-11-07T07:20:58.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 95%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SUNIL
0
Reputation points
answered
2026-11-07T08:23:52.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
11,385
Reputation points
Independent Advisor
2 answers
How to recover an old email
I need assistance with recovering an old email that was automatically deleted from my inbox for being over a year old. The email I'm trying to recover includes a gift card that was a gift from my team that I'd like to use. Thanks!
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,548 questions
asked
2026-11-06T16:18:26.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 99%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kenealy, Daniel
0
Reputation points
answered
2026-11-07T08:23:27.3733333+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
Emails are not being received into my inbox and are instead automatically being deleted
Emails are not being received into my inbox and are instead automatically being deleted
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,548 questions
asked
2026-11-06T16:16:12.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 78%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Dawn Falco
0
Reputation points
answered
2026-11-07T08:21:20.03+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
my daily set is missing on pc/does not register on phone.
The entire Daily Streak counter module, Daily Set banner, and Streak tracking panel are completely missing from my user interface on my desktop . my Mobile phone has daily set, but does not register. My Streak Protection is actively consuming my last 5…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,685 questions
asked
2026-11-06T15:28:45.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 78%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Robert Maurer
0
Reputation points
answered
2026-11-07T08:19:21.5866667+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
2 answers
USB microphone is detected my windows 11, but it is not picking up any audio whatsoever.
My Razer Siren Mini (plug-and-play USB mic) is being recognized by windows 11, but it picks up absolutely zero audio. The Microphone works perfectly fine as I tested it on a remote laptop, and I booted my main PC into an Ubuntu Live USB, and the mic…
Windows for home | Windows 11 | Devices and drivers
24,938 questions
asked
2026-11-07T01:44:55.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 26%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
Mateo Zuluaga
0
Reputation points
answered
2026-11-07T08:15:34.3266667+00:00
Clary-N
18,950
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft for Startups signup: "You're not eligible for an Azure free account" on a new personal account
Hello, I'm the founder of Soulstudio (soul-studio.app), a Windows software toolkit for TikTok Live creators, run by my registered Korean sole proprietorship (founded Oct 2025, no outside funding). On 2026-11-07 (07:56 UTC) I applied to Microsoft for…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,884 questions
asked
2026-11-07T08:11:59.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 35%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
동주 강
0
Reputation points
answered
2026-11-07T08:13:21.3333333+00:00
AI answer