Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
2 answers
One of the answers was accepted by the question author.
Reinstall MS Office 2021
2 days Ago, My SSD get corrupted. then i install new SSD but default a man installed windows office 2016 edition and professional windows 11 install but my actually laptop is MS office home and student 2021 edition, how to reinstall MS office home and…
Microsoft 365 and Office | Other
asked
2025-11-15T12:21:07.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 59%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
BIPUL KISHOR
20
Reputation points
accepted
2026-10-10T05:53:29.6766667+00:00
BIPUL KISHOR
20
Reputation points
1 answer
My personal Microsoft account still shows connected to a stale work organization = s3ga.onmicrosoft.com
I need to have the stale org, s3ga.onmicrosoft.com removed from my personal account. Remove the ghost work identity Remove the stale tenant binding Remove the corrupted routing rule Restore your personal account to a pure MSA I can be reached at…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-10T00:16:14.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 55.00000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jeff Moyer
0
Reputation points
answered
2026-10-10T05:02:20.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Demi Nguyen
2,500
Reputation points
Independent Advisor
1 answer
emails not loading or sending
When I go to my email outlook inbox , it does not download new messages. In addition, I can't sent any messages
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-10T00:44:20.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Shelley Louw
0
Reputation points
commented
2026-10-10T01:20:47.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
89,445
Reputation points
Independent Advisor
2 answers
I can't speak to anyone and I need a refund! How to i get a hold of an actual human? The ai in unhelpful.
I was billed for a subscription I tried to cancel. I want my money back. I need to speak to someone immediately!
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-09T23:43:12.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 22%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Taliah Kent
0
Reputation points
answered
2026-10-10T00:23:55.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
46,670
Reputation points
Independent Advisor
0 answers
Account Hacked, changed Email
Hello Microsoft Support, I am contacting you again because my Microsoft account has been hacked. The hacker changed the email address associated with my account, and I no longer have access to it. The biggest problem is that I do not know the new email…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-09T22:32:06.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 37%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Marko Stanisic
0
Reputation points
asked
2026-10-09T22:32:06.19+00:00
Marko Stanisic
0
Reputation points
1 answer
I cannot renew my Microsoft 365 subscription.
Every time I try to renew I get a “something went wrong, try again later” message.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-09T19:49:33.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 69%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Michael Chow
0
Reputation points
commented
2026-10-09T22:06:36.0933333+00:00
EmilyS726
271.5K
Reputation points
Independent Advisor
3 answers
how do i get into contact with an agent?
this is frustrating,how do i get into contact with an agent?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-03-17T22:10:03.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 72%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jonathan Lucero
5
Reputation points
commented
2026-10-09T19:32:42.04+00:00
Stefan Blom
353.9K
Reputation points MVP
Volunteer Moderator
1 answer
I purchased Microsoft 365 but cannot figure out the profile I used
Hello, I recently got a new computer and with that I purchased Microsoft 365. When I did that Microsoft made my create a domain name, and therefore I purchased 365. Now I have another email that was created ******@outlook.com but it is now showing 365…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-09T14:50:58.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 56.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Marcie Schwartz
0
Reputation points
answered
2026-10-09T16:44:13.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
180.9K
Reputation points
Independent Advisor
2 answers
Advanced filtering and conditional formatting
Hi, I am working on a project that involves advanced filtering and conditional formatting. So far I have made two columns for conditional formatting when I apply the criteria is applied. When I do the advanced filtering both columns are highlighted. …
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-09-24T21:58:59.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 67%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Joseph Horling
5
Reputation points
commented
2026-10-09T14:35:57.3833333+00:00
Joseph Horling
5
Reputation points
3 answers
Automatic emails
How do I send the same email to one recipient automatically 3 times a week?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-09T13:01:21.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 74%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Saati, Peter
0
Reputation points
answered
2026-10-09T13:39:18.46+00:00
TaoLi
115K
Reputation points
Independent Advisor
1 answer
How to recover all the Office 2016 registration keys purchased
Hello, I have a few old laptops and NUC computers that I had on them installed the Office 2016. I recently had to replace the harddrive (no recovery possible) and needed to reinstall Office 2016. I DO NOT WANT to install the Office 365. I just want to…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-09T10:56:01.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 22%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
NAFTALI HERSCOVICI
0
Reputation points
answered
2026-10-09T10:56:19.2666667+00:00
AI answer
1 answer
The Request Is Blocked (Selecting Help Outlook 365 Personal)
Why am I suddenly getting this message: The Request Is Blocked when selecting Help in Outlook 365 Personal? I have no VPN. I only use MS Defender for protection. O/S is Win-11 Home. Thank you, LGLDSR73
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-08T17:55:23.2933333+00:00
LGLDSR73-6492
1,500
Reputation points
commented
2026-10-09T08:11:55.98+00:00
Stefan Blom
353.9K
Reputation points MVP
Volunteer Moderator
1 answer
Microsoft Office, which I purchased on August 15th directly from microsoft because I didn't want an online subscription has stopped working
The tab at the top is demanding I upgrade to Microsoft 365. It forced me to agree to terms to be able to post this and also forced me to agree to receive tips etc to post this message, when I actually want to speak to a human to find out what happened.…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-09T03:38:35.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 91%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mimi
0
Reputation points
answered
2026-10-09T03:54:40.4533333+00:00
Vincent Choy
11,355
Reputation points
Volunteer Moderator
1 answer
Need to retrieve my Office Home and Student 2010 product key
Hi folks, I have a 14 year old computer that I'm in the process of replacing however in the meantime I'm experiencing issues retrieving Word documents and saving data in Excel. I need to uninstall/reinstall but I have long since lost my product key - I…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-08T19:42:24.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 98%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOG%3C/text%3E%3C/svg%3E)
Office guy
0
Reputation points
answered
2026-10-09T03:17:18.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 52%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Rukshan edirisinghe
1,400
Reputation points
1 answer
Not receiving emails from company domain, but not listed in "blocked senders" - how do I resolve
Hi, I am not receiving emails from Sky as their customer. I have checked and the email response is triggered in their end, but I am not receiving the emails. I have checked "Blocked Senders" and any domain from sky is not listed. And I cannot…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-05T13:28:51.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 10%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Áine Leacy
0
Reputation points
commented
2026-10-09T01:06:09.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
13,855
Reputation points Microsoft External Staff
Moderator
1 answer
Cant change primary alias
I have a personal Microsoft account with three verified aliases. When I try to make either my Outlook.com alias or my custom-domain alias primary, I receive: “We were unable to make [address] your primary alias. Please try again later.” The current…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-08T09:28:31.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 44%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Neringa Petrosiute
0
Reputation points
answered
2026-10-08T23:54:26.91+00:00
Xavier-D
13,855
Reputation points Microsoft External Staff
Moderator
2 answers
How to talk to a real person
I’ve have been trying for 8 hours to talk to a real person instead of chat bots and AI voices. I scheduled a support call and was hung up/disconnected before the issue was resolved. I scheduled another call and sat on hold until the line dropped. i…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-08T22:53:13.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 14.000000000000002%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Donotttrackme
0
Reputation points
answered
2026-10-08T23:02:52.7666667+00:00
Bulldog
4,865
Reputation points
2 answers
reinstallng 365 office after repairing tuned into UNINSTALL!!
I hit repair on 365 office and it UNINSTALLED IT!! YIKES-can i get my information back?? HOw do i get to the cloud?? Will my info be there?? TY< Paul
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-08T19:01:15.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 84%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Paul Purtzer
0
Reputation points
answered
2026-10-08T19:43:48.4766667+00:00
Stefan Blom
353.9K
Reputation points MVP
Volunteer Moderator
1 answer
I am a teacher at Round Rock Independent School District in Round Rock, TX how do I a free copy of MS office 365?
I am a teacher, how do get MS Office 365 for free?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-08T18:56:31.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 93%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sunita_Pant
0
Reputation points
answered
2026-10-08T19:31:54.89+00:00
EmilyS726
271.5K
Reputation points
Independent Advisor
0 answers
Live Agent
I'm trying to speak to a customer service agent this is the worst service I've ever experienced
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-08T18:24:51.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 34%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
John Ervin
0
Reputation points
commented
2026-10-08T19:01:48.4866667+00:00
John Jefferson Doyon
89,445
Reputation points
Independent Advisor