10,322 questions
10,322 questions with Windows for home | Windows 11 | Accounts, profiles, and login tags
2 answers
"There was an issue looking up your account. Tap Next to try again", Xbox
I have recently attempted to sign in on Xbox, and every single time I try to put in my email, it keeps giving me this error message; "There was an issue looking up your account. Tap Next to try again". I then proceed to press Next, but it gives…
Windows for home | Windows 11 | Accounts, profiles, and login
asked
2026-07-17T13:35:39.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 99%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Anca Andreea Cirdei
0
Reputation points
commented
2026-10-18T01:06:32.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 41%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Anthony G
0
Reputation points
2 answers
Windows 11: PIN sign-in works, but PIN settings are unavailable and prompt for a work account
Environment Windows 11 Pro, version 26H2 OS build 26300.9711 Local Windows user account TPM 2.0 Problem I can successfully sign in to Windows using my existing PIN and Windows Hello facial recognition. However, under Settings > Accounts >…
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 75%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
I accidentaly deleted a device on MS web account
I accidentaly deleted a device on MS web account long story short, i swaped ssd with windows migration by cloning. Got "activate windows" wotermark. Decided to troubleshoot it. By common wisdom i came to the fact that you need to delete a…
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYV%3C/text%3E%3C/svg%3E)
1 answer
Trouble with troubleshooting login after forgetting password for Asus Vivobook
Just got a Vivobook Go E1504FA_E1504FA. I set it to never ask me to sign in but after updating and restarting it for the first time it asked me for a password. I don't remember my password. It won't let me reset it without using a USB. I didn't know i…
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 13%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
i keep getting emails saying new apps have acsessed my data
i been getting these emails recently saying that new apps have accessed my data and i not even downloaded any apps and its really annoying me and i don’t no how people are getting access as i changed my password and activated passkeys and 2 factor…
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
asked
2026-10-17T21:05:15.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 91%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Petra Hen
0
Reputation points
answered
2026-10-17T21:05:31.5+00:00
AI answer
0 answers
Pin reset won't work and AI Support doesn't help
I'm completely logged out of my windows, because I forgot the pin. I can't reset, I can't troubleshoot, I can't do anything at all. Even the option don't appear to help. As for the Support Assistant I can't even talk to it because it results to an like…
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
asked
2026-10-17T17:44:21.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 87%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gonçalo Reis
0
Reputation points
3 answers
Can speak to a human by telephone
How do I speak to someone on the telephone? I have a tried to get help using bots but I keep getting cut off.
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
asked
2026-10-17T08:12:12.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 38%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Philip Triggs
0
Reputation points
answered
2026-10-17T17:01:50.22+00:00
Bulldog
5,035
Reputation points
2 answers
goast accont cant get into account
so i am loged out of my account and im on a different account because i cant get in to y other account and if i try it is like my account never exsistd and i was gust on it 3 days ago and i have a game pass so what do i do.
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
asked
2026-10-17T15:40:55.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 42%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
collin
0
Reputation points
answered
2026-10-17T16:58:55.99+00:00
GsN5034 - IA
78,875
Reputation points
Independent Advisor
5 answers
Windows 11 — I’ve lost administrator rights OOSeven Zeo
**OOSeven Zeo Oct 16, 2026, 4:25 PM On my Windows 11 computer, my account no longer has administrator rights. When a UAC prompt appears, only the "No" button is shown, with no option to enter a password. I have tried several methods using…
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
asked
2026-10-16T13:31:05.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 9%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOZ%3C/text%3E%3C/svg%3E)
OOSeven Zeo
0
Reputation points
answered
2026-10-17T14:59:57.7466667+00:00
TaoLi
116.9K
Reputation points
Independent Advisor
1 answer
Someone hacked into my Microsoft account, bypassed my 2FA, changed my email, password, and removed my phone number from the account.
I had to make a backup account because I can't sign into my existing account even though one is needed to contact support. I got a series of emails from 9:20AM to 9:26AM saying that my password was requested to be reset, then an email saying my password…
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
asked
2026-10-15T17:29:28.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 97%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
Glimm Kemp
0
Reputation points
commented
2026-10-17T12:53:46.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
23,620
Reputation points Microsoft External Staff
Moderator
2 answers
My Microsoft Account hacked in May - blocked, hacker alias added
I was at [moderator's note: PII removed]. When I returned to [moderator's note: PII removed] and started Forza Horizon 6 it said account not found. Xbox app logged me out. Email from Microsoft said password and email changed. Now account is blocked by…
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
asked
2026-10-15T18:42:50.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 73%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO2%3C/text%3E%3C/svg%3E)
olololekekek #206
20
Reputation points
commented
2026-10-17T08:59:24.2366667+00:00
olololekekek #206
20
Reputation points
2 answers
I can't change my region
Hello Microsoft Support, I am trying to change my Microsoft account country/region to Egypt, but I keep receiving this error: “You are managing one or more child accounts. Before you change your profile information, you need to remove consent for those…
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
asked
2026-10-15T20:09:22.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 0%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
Blue Phoenix
0
Reputation points
commented
2026-10-17T07:53:40.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
12,080
Reputation points Microsoft External Staff
Moderator
2 answers
How do I speak with a human
I am getting the run around with this whole MS thing. I need to speak to a human.
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 41%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
0 answers
Windows 11 login blocked after update — PIN unavailable, password option missing, verification email never arrives
Hello Microsoft Support Team, I urgently need assistance recovering access to an MSI laptop running Windows 11. My priority is to restore access to the existing Windows user account without losing any personal files, installed applications, or…
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 52%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
1 answer
i cant access my account because it says it doesnt exist after a hack
HI. i was recently hacked and i got a message saying that my account was deleted so i tried to do the form it gave me from microsoft themselves but whenever i try to put the email or phone number that was asscoiated with it it says that it doesnt exist…
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
asked
2026-10-17T03:35:30.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 53%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
dylan valencia
0
Reputation points
answered
2026-10-17T05:59:01.68+00:00
GsN5034 - IA
78,875
Reputation points
Independent Advisor
1 answer
How to transfer my primary desktop account from one existing Microsoft account to another.
Microsoft refuses my attempt to create the necessary alias because it says the account I want to move to already exists.
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
asked
2026-10-17T03:40:34.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Eric Buhrer
0
Reputation points
answered
2026-10-17T04:38:25.4866667+00:00
GsN5034 - IA
78,875
Reputation points
Independent Advisor
1 answer
Change administrator sign in
I have changed my administrator sign in name, and I can't open anything needed to perform any tasks. Tasks such as: Disc cleanup, normal cleanup to free up space. Can you please tell me what I have to do to change it? Thank you Cheryl Treadwell
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
asked
2026-10-17T01:43:28.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 34%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
cheryl treadwell
0
Reputation points
answered
2026-10-17T02:22:25.4566667+00:00
EmilyS726
273.7K
Reputation points
Independent Advisor
2 answers
Something happened and your PIN isn't available.
I was working on my desktop earlier today and stepped away for a few minutes. When I came back, I was asked to enter my pin, when I did, I received the following: Something happened and your pin isn't available. Click to setup your pin again. I've…
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
asked
2026-10-16T21:37:34.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 57.99999999999999%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Michael Ebaugh
0
Reputation points
answered
2026-10-17T01:38:08.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
181.4K
Reputation points
Independent Advisor
1 answer
What 'contact support' box there's literally nothing there?
I am already signed in??????
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
asked
2026-10-16T20:52:54.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 52%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
bringbackhotd
0
Reputation points
answered
2026-10-16T20:53:07.52+00:00
AI answer
1 answer
How to login in your laptop with microsoft account if already signed in through local account
Hi I am not able to sign in with my Microsoft credential in the settings > home > device security I am able to login to my microsoft account through browser to the microsoft portals, but when I am trying to login to the device security section in…
Windows for home | Windows 11 | Accounts, profiles, and login
10,322 questions
asked
2026-10-16T14:32:47.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 35%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rashmi Singh
0
Reputation points
commented
2026-10-16T15:06:11.52+00:00
EmilyS726
273.7K
Reputation points
Independent Advisor