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Service, scenario and response

Trying to log into my Authenticator app. Keeps giving me a number to use to verify on the same Authenticator app I’m trying to log into.

Microsoft Security | Microsoft Authenticator
asked 2026-11-12T14:30:14.3866667+00:00
RIEGER, MAKAYLA 0 Reputation points
answered 2026-11-12T14:32:15.6466667+00:00

AI answer

2 answers

Emails are tagged as promotional intermittently

Hi, I am receiving emails from SharePoint online and service now where they are tagged as "promotional" When I analyzed the header, all the three SPF, DKIM, DMARC are pass and when it comes to BCL it is 1 and sometimes 2 Both the domains…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,448 questions
asked 2026-11-12T14:29:49.21+00:00
Surya kumar 410 Reputation points
answered 2026-11-12T15:57:22.6966667+00:00
Heimerdinger 1,645 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Engineering templates in Visio 365 (web based)

Can I use Visio 365 web based version to import Engineering templates for piping, instrument diagram and P&ID?

Microsoft 365 and Office | Visio | For business | Windows
asked 2026-11-12T14:27:30.9766667+00:00
Amundsen Elena Victoria 20 Reputation points
commented 2026-11-12T15:20:08.4133333+00:00
Amundsen Elena Victoria 20 Reputation points
1 answer

variare metodo di pagamento

Come faccio ad aggiornare il metodo di pagamento? Scaduta la carta credito attuale devo inserire la nuova..

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-12T14:27:26.51+00:00
VINCENZO ELIA 0 Reputation points
edited an answer 2026-11-13T13:28:20.1766667+00:00
Hin Vo 1,835 Reputation points Independent Advisor
2 answers

Reset Laptop after wrong email added for login

Hi, I am setting up a HP laptop and accidently used the wrong email for parent and now I cant login. I have reset the laptop to try begin again, but it is still showing up the login details of the and my wrong email address. Any help is greatly…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-11-12T14:26:39.3766667+00:00
Michelle Roche 0 Reputation points
answered 2026-11-12T15:01:22.2266667+00:00
DaveM121 949.2K Reputation points Independent Advisor
2 answers

I have two accounts - how can I convert them to one

I have two accounts with different e-mail addresses. I got a reminder to pay for next year, but I wanted the other e-mail adress to be the "main account" so I started a new subscription with that e-mail adress instead. My question is how does…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-12T14:25:06.89+00:00
Anita 0 Reputation points
answered 2026-11-12T15:38:24.28+00:00
Manoel Barros 23,390 Reputation points Independent Advisor
0 answers

Public Trust organization validation: is a newly registered single-member Florida LLC eligible, or is a three-year history required?

I am preparing to set up Artifact Signing to sign a Windows desktop application and its native DLL components. Before I register a legal entity and pay for a subscription, I want a definitive answer on eligibility, because the published material…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,824 questions
asked 2026-11-12T14:22:04.4366667+00:00
a2k 0 Reputation points
2 answers

How to fix error message Correlation Id: <removed> Time Stamp: <removed>

I keep getting this error message and do not know how to fix it. Correlation Id: <removed> Time Stamp: <removed>

Microsoft 365 and Office | Other
asked 2026-11-12T14:21:06.9866667+00:00
Krysten Kline 0 Reputation points
answered 2026-11-14T08:00:27.6166667+00:00
Thomas4-N 23,670 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

MS Office Desktop Versions will not respond on my MAC after technical support

I contacted support who, after 4.5 hours, disconnected. I cannot open desktop version of office. Here are the details: PLEASE NO ONE TELL ME TO UPDATE MY OS OR OFFICE. I have a 2017 MAC running Ventura 13.7.8. This is the last supported OS this MAC can…

Microsoft 365 and Office | Other
asked 2026-11-12T14:20:23.9766667+00:00
Dianne Souder 40 Reputation points
commented 2026-11-13T09:57:38.8066667+00:00
DaveM121 949.2K Reputation points Independent Advisor
3 answers

Drag and Drop Emails from New Outlook into Custom Web Applications

Hello Microsoft Team, We have a custom web application that allows users to drag and drop entire email messages from Classic Outlook into a browser upload area. This functionality does not work with New Outlook for Windows. When dragging an email into…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-11-12T14:19:59.66+00:00
Marko Radosevic 0 Reputation points
edited an answer 2026-11-13T23:53:28.0233333+00:00
Jeremy Spiegel 0 Reputation points
2 answers

Billed twice

I was billed twice. I would like to speak with someone to resolve this issue. I do not wish to cancel. Just want a refund on one of the payments not authorized. Can you help

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-12T14:19:15.36+00:00
Patrick Foley 0 Reputation points
answered 2026-11-12T14:52:33.2733333+00:00
EmilyS726 280.7K Reputation points Independent Advisor
3 answers

Surface Pro 11 SSD retaining screw

I need to replace the retaining screw on my Surface Pro 11 ssd. What screw do I need and how can I buy a replacement from Microsoft?

Surface | Other
asked 2026-11-12T14:17:30.5966667+00:00
Arphan 0 Reputation points
answered 2026-11-14T00:32:31.94+00:00
S.Sengupta 33,256 Reputation points MVP Volunteer Moderator
1 answer

how to get onto roblox

how to get onto Roblox on a school chromebook with it being blocked

Windows for home | Other | Gaming
asked 2026-11-12T14:16:40.2433333+00:00
Hill, Kinsey 0 Reputation points
answered 2026-11-12T15:01:12.6333333+00:00
Kayece Jan Mae Amizola 16,890 Reputation points Independent Advisor
3 answers

upload pending

some recent files say 'upload pending', some files i cant delete as it says 'The file may have been moved, renamed or already deleted' but i havent changed or moved them. my documents arent saving, im not sure why

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-12T14:15:47.73+00:00
Hermione Beaumont 0 Reputation points
edited an answer 2026-11-13T09:34:54.18+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
2 answers

Mail Merge - some messages does not reach their destination, no error messages

Some messages sent via Word Mail Merge fail to reach the recipient, even though everything indicates that they have been sent. The messages appear in the sender's "Sent Items" folder, and no error messages are generated. Personal information…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T14:15:26.4366667+00:00
Jane3 0 Reputation points
answered 2026-11-14T15:11:20.64+00:00
Jane3 0 Reputation points
2 answers

Forgot the password and don't have access to Microsoft authenticator

Dear Microsoft, I hope this email finds uou well, right now i tried to sign on to my account, however i forgot my password for Microsoft as I don't have access to my Microsoft authenticator so that i can get the code and the number that is associated…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-12T14:15:10.0466667+00:00
Ahmed Hossam Ahmed 0 Reputation points
answered 2026-11-14T07:58:01.1433333+00:00
Thomas4-N 23,670 Reputation points Microsoft External Staff Moderator
1 answer

Can an Event be made recurring?

Curious if a Teams Event can be made recurring like a Meeting?

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-11-12T14:13:50.1+00:00
Askett, Rachel 0 Reputation points
answered 2026-11-12T14:45:39.0066667+00:00
Marcin Policht 113.3K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How can I find who created an event on a shared calendar in the new Outlook?

Several events have been created on a shared calendar with no information as to who created them. I have searched for tips on how to find out this info, but the directions I have found - enabling tracking on the "Organizer" field - do not work…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-12T14:12:23.1533333+00:00
Kim McFarland 20 Reputation points
accepted 2026-11-12T14:55:15.4133333+00:00
Kim McFarland 20 Reputation points
2 answers

Billed twice

I was charged twice for my Microsoft 365 account. I am NOT trying to cancel just want to know why I was charged twice and would like a refund. Please advice?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-12T14:11:49.6433333+00:00
Patrick Foley 0 Reputation points
answered 2026-11-12T14:43:19.05+00:00
DaveM121 949.2K Reputation points Independent Advisor
0 answers

Per Agent Cost

I am suddenly getting a 403 Forbidden error when using the /resources version of the Copilot Studio (MCS) licensing endpoint. Failing Endpoint (Returns 403): GET…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-12T14:10:56.7733333+00:00
aryane sadh 20 Reputation points
commented 2026-11-13T11:07:55.88+00:00
aryane sadh 20 Reputation points