2,016 questions
2 answers
When i want to check for updates it said that my Insider account settings needs attention,after follwing yhe promts it gave me this. Any leads on this would be super
When i want to check for updates it said that my Insider account settings needs attention,after follwing the promts it gave me this. Any leads on this would be super
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-11-08T18:16:34.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 20%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFK%3C/text%3E%3C/svg%3E)
Franswa Kroukamp
0
Reputation points
answered
2026-11-08T18:24:30.1966667+00:00
CrazyKats
20,295
Reputation points
Volunteer Moderator
2 answers
purchase phone support
a thousand issues; want to pay for phone support; I may have to get a business office 365. I now have home 365. Do I have to get a business office 365 account to purchase phone support. If so how do I switch. I do have a business as well.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,265 questions
asked
2026-11-08T18:12:05.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 23%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Craig Jensen
0
Reputation points
edited an answer
2026-11-08T18:20:03.91+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
1 answer
Microsoft Family Safety shows "Connect your device" although Windows device is registered
Windows 11 Home Child appears correctly in Microsoft Family Safety. Parental consent has been granted. The laptop appears under account.microsoft.com/devices. The child is signed into Windows and Microsoft Store with ******@outlook.com. AzureAdJoined =…
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
333 questions
asked
2026-11-08T18:09:45.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 11%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
LORANG Georges
0
Reputation points
commented
2026-11-08T18:48:28.3166667+00:00
EmilyS726
279.2K
Reputation points
Independent Advisor
1 answer
How to recover deleted photos file
I imported and saved photos from the Microsoft photo app and saved and copied them into a folder on the desktop. All of the photos were duplicated so I deleted the file. I re-imported photos from my iPhone using a cable into the Microsoft photos app.…
Windows for home | Windows 11 | Recovery and backup
5,889 questions
asked
2026-11-08T18:01:35.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 54%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
tom colley
0
Reputation points
answered
2026-11-08T21:45:41.9633333+00:00
Airbus A350
8,310
Reputation points
Volunteer Moderator
2 answers
Touchpad and mouse issues
My cursor does not show on the screen. My touchpad does not work. How can I fix them? How can I update the drivers also.
Windows for home | Windows 11 | Devices and drivers
24,959 questions
asked
2026-11-08T17:59:04.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 22%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Melanie Smith
0
Reputation points
answered
2026-11-08T18:34:36.1233333+00:00
DaveM121
946.7K
Reputation points
Independent Advisor
2 answers
Entra ID prereq Netbios question
Using on-premises forests or domains by using "dotted" (name contains a period ".") NetBIOS names isn't supported. My domain name is contoso.local. Using powershell, it says my Netbios name is contoso (Get-ADDomain).NetBIOSName I…
Windows for business | Windows Server | Directory services | Active Directory
asked
2026-11-08T17:54:41.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 7.000000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Susan Dodds
441
Reputation points
answered
2026-11-08T18:18:51.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.6K
Reputation points MVP
Volunteer Moderator
2 answers
We have a charge on our Capital One/Discover card that I do not recognize - [moderator's note: PII removed]
This charge is on my husband's account - [moderator's note: PII removed]. Description is "Microsoft*Microsoft 36 MSBILL.INFO WA" I have no idea what this is and we never use [customer's husband]' account for this type of purchase. Can you…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,741 questions
asked
2026-11-08T17:53:47.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 55.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mary Holden
0
Reputation points
edited the question
2026-11-09T08:11:00.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,600
Reputation points Microsoft External Staff
Moderator
2 answers
How to stop spam that says it is sent from my own email address??
Everyday I get spam to my junk mail box thats says it's from my own email @. It won't let me block it because it says it's from me. I tried to make a rule to automatically delete them and that did not work. What other way can I stop this?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,603 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 78%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
2 answers
Subject: Incoming Emails Rejected by Outlook.com/MSN — Error 550 5.7.23 (SPF Validation Failure)
Hello Microsoft Support, Over the past few days, I have been experiencing an issue with my MSN email account where emails from multiple unrelated business contacts are being rejected. These senders have been emailing me successfully for years, and the…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,112 questions
asked
2026-11-08T17:44:50.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 86%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIP%3C/text%3E%3C/svg%3E)
Inbar Plachinsky
0
Reputation points
answered
2026-11-08T17:54:42.26+00:00
GTS-NJ
1,250
Reputation points
Volunteer Moderator
2 answers
lost emails
I have an MSN email account. My Inbox contained several hundred emails. I was sorting emails by sender from Z to A and deleting unwanted messages in small groups of 1–4 using Shift to highlight them. I had only reached the letter K when I discovered that…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,603 questions
asked
2026-11-08T17:44:27.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 25%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jackie Napolitano
0
Reputation points
answered
2026-11-09T09:25:57.44+00:00
Vikki-T
13,600
Reputation points Microsoft External Staff
Moderator
2 answers
order 5997978876 has been paid in full on october 18 2026.
order 5997978876 is paid in full on october, 18 2026. why was it cancelled. the payment method was updated on october 18, 2026. card ending 4483. charge was deducted from the bank on ocotber 18, 2026. please correct payment history and restore…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,741 questions
asked
2026-11-08T17:40:59.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 78%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Cynthia Albrecht
0
Reputation points
answered
2026-11-08T18:17:51.1166667+00:00
DaveM121
946.7K
Reputation points
Independent Advisor
1 answer
Azure Free Trial activated, but subscription inaccessible — AADSTS16000
I successfully activated an Azure Free Trial and received confirmation of my $200 credit. However, my account is redirected to the Microsoft Services tenant (f8cdef31-a31e-4b4a-93e4-5f571e91255a), where no directories or subscriptions are visible. I…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,726 questions
asked
2026-11-08T17:40:00.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 94%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Igli Begolli
0
Reputation points
answered
2026-11-08T21:24:07.8866667+00:00
Igli Begolli
0
Reputation points
1 answer
I need a copy of my MSCE from 1999
Hi, I need a copy of mt MCSE from 1999. I don't remember the email address associated it was a long time ago. Can you help me get a copy using my street address? SS#? or some other way?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,783 questions
asked
2026-11-08T17:37:25.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 13%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pat Perri
0
Reputation points
edited the question
2026-11-08T17:51:43.41+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
Printer is paused and nothing I do will allow it to print.
Printer is paused and I have tried everything to allow it to print. The scanner works and is connected to my laptop. The internet is working and connected to both my laptop (Dell) and ET-2850.
Windows for home | Windows 11 | Devices and drivers
24,959 questions
asked
2026-11-08T17:36:50.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 66%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Susan Lardie
0
Reputation points
answered
2026-11-08T18:14:00.3966667+00:00
DaveM121
946.7K
Reputation points
Independent Advisor
2 answers
Items moved automatically from Inbox to Deleted Items
Hi, 2-3h ago most likely, ALL the emails in my Inbox were moved, without exception, to the 'Deleted Items' folder without me doing anything, neither purposely nor inadvertently. Nothing. I had no reason to move 283 items of in my personal Inbox do the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,646 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
1 answer
Artifact Signing organization identity validation keeps failing with no reason shown (South Korea)
Hello, Our organization identity validation for Azure Artifact Signing (Public Trust) has failed several times, and the portal does not show a failure reason. We would like to understand why, and what to fix before submitting again. Submitted…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,726 questions
asked
2026-11-08T17:31:33.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 96%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
PRISMJAEY 신재용 대표
0
Reputation points
answered
2026-11-08T17:33:04.5533333+00:00
AI answer
1 answer
2 accounts/ paying twice
Hello I am paying for 2 subscriptions - 1 - Via my hotmail that has now been closed down. This one is an annual subscription and because i cannot log in to veryify the cancellation, i cannot cancel it and the payment keeps coming out. 2 - Via my new…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,760 questions
asked
2026-11-08T17:23:29.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 75%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Nicole Horne
0
Reputation points
commented
2026-11-08T18:01:28.14+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
Outlook account recovery form asks for mandatory information not on the account
Starting with the question: Is there a way to get in contact with an actual support person to assist in this process? This is due to the automated (AI assistant and phone) and online options failing. Below will be the description of the situation. Trying…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,646 questions
asked
2026-11-08T17:18:54.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 33%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DC
0
Reputation points
answered
2026-11-09T08:52:39.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Onyx Is here
5,615
Reputation points
Independent Advisor
2 answers
Refund a one time purchase of Excel and purchase a one time Office
I originally had purchased an Microsoft Office account (Excel/Word/PP) from a third party in 2021. My Excel commands stopped working and I was notified MAC OS not longer supported. I purchased a one time Excel only pkg on 10/15. I was under the…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,777 questions
asked
2026-11-08T17:15:45.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 4%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
David Breault
0
Reputation points
answered
2026-11-09T03:14:18.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
15,880
Reputation points Microsoft External Staff
Moderator
2 answers
Need update on request number 7111370672
I have not received an update on request number 7111370672. I do not receive emails in my inbox. So far I’ve spent over 4 hours with support and copilot to no avail.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,603 questions
asked
2026-11-08T17:09:38.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 89%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tom and Joan Brusca
0
Reputation points
answered
2026-11-08T17:41:21.7+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator