5,551 questions
1 answer
Need help purchasing Minecraft
Hello Microsoft Support, I need help purchasing Minecraft: Java & Bedrock Edition for PC using my Microsoft account balance. My Microsoft account region is set to the Bahamas, and I redeemed a United States Microsoft gift card worth $40 USD. The…
Windows for home | Windows 11 | Gaming
asked
2026-10-18T21:47:56.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 43%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET_%3C/text%3E%3C/svg%3E)
Tristan _w
0
Reputation points
edited the question
2026-10-18T23:15:06.12+00:00
_AW_
70,246
Reputation points
Volunteer Moderator
1 answer
Organization validation failed after successful Verified ID; need private review route
We are setting up Azure Artifact Signing Public/Organization validation for a US corporation on a pay-as-you-go Azure subscription. The representative's Microsoft Credentials page displayed "Verification successful!" on October 18, 2026, but…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,817 questions
asked
2026-10-18T23:13:47.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 33%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ishan Bhatt
0
Reputation points
answered
2026-10-18T23:15:04.4933333+00:00
AI answer
1 answer
Artifact Signing individual validation blocked: Verified ID card missing after AU10TIX verification
Hello Microsoft Support, I am completing Public identity validation as an individual for Azure Artifact Signing. The request remains Action Required / In Progress. AU10TIX shows "Session already verified", but no AU10TIX Verified ID card…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,817 questions
asked
2026-10-01T21:01:15.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 64%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Minitrike
0
Reputation points
commented
2026-10-18T22:46:25.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 50%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWV%3C/text%3E%3C/svg%3E)
William Vinson
0
Reputation points
1 answer
Azure Artifact Signing Public Trust returns persistent HTTP 403 at digest submission after RBAC, identity, service-principal, and network isolation
I am unable to sign a Windows x64 executable using Azure Artifact Signing Public Trust. The client successfully reaches the Artifact Signing service and fails consistently at: Submitting digest for signing... The service then…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,817 questions
asked
2026-10-18T22:00:45.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 53%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Luke Connolly
0
Reputation points
answered
2026-10-18T22:01:47.6366667+00:00
AI answer
1 answer
Family member was hacked while playing Minecraft. Their email and profile were removed from my family account.
My child was playing Minecraft and clicked on a link in the chat, at which point his email and profile were removed from my account. Now, when I try to add him to the account, it sends a conformation email to the hacker's email address rather than mine.…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,136 questions
asked
2026-10-18T21:31:24.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Collin Peacock
0
Reputation points
answered
2026-10-18T21:32:07.6133333+00:00
AI answer
1 answer
Request for MSN Partner Hub Invite code
Hello, I run an independent football (soccer) opinion and analysis website built on WordPress. I installed the MSN Partner Hub plugin, but the sign-up page requires an invitation code, and I could not find a public application process in the…
Microsoft Advertising | Other
Microsoft Advertising | Other
Additional features, tools, or issues not covered by specific Microsoft Advertising categories
446 questions
asked
2026-10-18T21:08:02.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 57.00000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOO%3C/text%3E%3C/svg%3E)
opeyemi okunola
0
Reputation points
edited an answer
2026-10-18T21:13:58.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
24,195
Reputation points
Volunteer Moderator
1 answer
Microsoft 365 Personal
I have Microsoft 365 Personal subscription under a separate account (******@outlook.com) For some reason I can't access my one drive. Can I switch my subscription to ******@outlook.com? My subscription associated with ******@outlook.com expires…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,142 questions
asked
2026-10-18T20:15:33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 21%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Frank Miele
0
Reputation points
commented
2026-10-18T20:58:40.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
91,020
Reputation points
Independent Advisor
1 answer
account hacked
My account was hacked and they changed my recovery email and removed all my recovery options and when i go to recover it through the Microsoft recovery page it says not enough information given. i have screenshots of me in the account and screenshots of…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,843 questions
asked
2026-10-18T20:37:35.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 76%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Ruven K
0
Reputation points
answered
2026-10-18T20:37:54.48+00:00
AI answer
1 answer
Having trouble verifying account
I changed iPhone and cant set up my email in the authenticator app. The message I get is sorry, we're having trouble verifying your account. Now I cannot login to my account on my laptop any longer
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,843 questions
asked
2026-05-15T13:09:47.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 57.99999999999999%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Caroline Kruck
35
Reputation points
commented
2026-10-18T20:27:41.6466667+00:00
JuliaMarvin
24,195
Reputation points
Volunteer Moderator
1 answer
Webcam not on pc's usb
Why is my webcam connecting to my smartphone when it's connected to pc via USB? Bluetooth & devices > Cameras > Wink Galaxy (Windows Virtual Camera); it's a NexiGo N60 1080p Webcam, the Windows Camera app, and ZOOM Workplace.
Windows for home | Windows 11 | Devices and drivers
25,001 questions
asked
2026-10-18T19:31:07.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 63%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWF%3C/text%3E%3C/svg%3E)
Wink Funk
0
Reputation points
answered
2026-10-18T19:31:48.3533333+00:00
AI answer
1 answer
Outlook.com Error 500 – TooManyObjectsOpenedException After Account Compromise – Mailbox Inaccessible
Hello Microsoft Support and Community, I urgently need assistance with my personal Outlook.com mailbox. On October 18, 2026, my Microsoft account experienced an unauthorized successful sign-in originating from an IP address geolocated to Brazil. After…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,899 questions
asked
2026-10-18T18:48:08.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 27%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
Zen
0
Reputation points
answered
2026-10-18T18:48:57.42+00:00
AI answer
1 answer
Bitlocker key
My laptop have been blocker by bitlocker , I did not enable this and when I try to recover the key the microsoft website says no bitlocker key is registered on my account ?? How can I contact microsoft to check and find my bitlocker key , I can provide…
Windows for home | Windows 11 | Recovery and backup
5,907 questions
asked
2026-10-18T17:46:53.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 45%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Ray Hunt-Terry
0
Reputation points
commented
2026-10-18T17:52:57.9733333+00:00
Ray Hunt-Terry
0
Reputation points
1 answer
$200 not visible
I created a new Azure account today specifically for learning and testing Azure services. The subscription is active and shows Azure Plan, but under Cost Management & Billing → Benefits/Azure Credits, no Azure credits are displayed. I am trying to…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,169 questions
asked
2026-10-18T17:11:18.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 67%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sumesh Nair
0
Reputation points
answered
2026-10-18T17:12:06.8166667+00:00
AI answer
1 answer
Unable to Change Phone Number During Azure Pay-As-You-Go Subscription Sign-up
Hello, I am trying to create a new Azure Pay-As-You-Go subscription, but the phone number displayed on the sign-up page is incorrect, and the field is locked so I cannot edit it. I checked my Microsoft account profile, and no phone number is listed…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,977 questions
asked
2026-10-18T14:40:37.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 46%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKO%3C/text%3E%3C/svg%3E)
Ka Oo Sa
0
Reputation points
answered
2026-10-18T14:41:18.41+00:00
AI answer
1 answer
My Copilot Pro expired.
My Copilot Pro expired. My account is in Iceland. Renewal uses Canada billing profile. Please reset Copilot Pro entitlement.
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,891 questions
asked
2026-10-18T13:48:43.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 79%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Skúli Kristinn Skúlason
0
Reputation points
commented
2026-10-18T14:30:12.2866667+00:00
Skúli Kristinn Skúlason
0
Reputation points
1 answer
Urgent Assistance Required – Restore Missing OneDrive Files and Folders
Hello Microsoft Support Team, I accidentally deleted some files and folders from OneDrive on the web, and since OneDrive was synced with my laptop, the data was also deleted from my laptop. I found the deleted items in the OneDrive Recycle Bin and…
Windows for home | Windows 11 | Recovery and backup
5,907 questions
asked
2026-10-18T14:27:18.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 39%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Gurpreet Godha
0
Reputation points
answered
2026-10-18T14:28:02.67+00:00
AI answer
1 answer
Order number 1171598586 & Order number 5595606863 not forwarded to game
I have contacted Seeker's Note and they have not received to purchase and did not issue a receipt. The purchase was was charged to my bank account and I would like the purchase forwarded to the gam or if not possible a refund issue. Thank you for your…
Windows for home | Windows 11 | Microsoft Store
3,440 questions
asked
2026-10-18T14:22:21.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 75%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Melanie Foote
0
Reputation points
answered
2026-10-18T14:22:56.7033333+00:00
AI answer
1 answer
URGENT: Multiple Copilot Projects and Project Chats Missing After New Copilot Migration / Sync Issue
Last night was on Copilot Legacy was actively working on a major project I have been working on for months. Has my legal work-ups, amendments, appeals, etc.. Jumped off real quick then back 2 legacy gone was told to sign into new Copilot. Did it -…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,891 questions
asked
2026-10-18T14:06:18.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 71%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jennifer Chappell
15
Reputation points
answered
2026-10-18T14:07:38.8033333+00:00
AI answer
1 answer
Im getting this error: You're not eligible for an Azure account We couldn't create an Azure account for you.
I was able to register my MS Account and whenever I try to subscribe to Azure, I'm getting this message "You're not eligible for an Azure account We couldn't create an Azure account for you." I tried to create a ticket by the system is not…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,094 questions
asked
2026-10-17T14:45:52.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
James Maina
0
Reputation points
commented
2026-10-18T13:05:25.6166667+00:00
James Maina
0
Reputation points
1 answer
Outlook.com won't save Safe senders and Bitvavo verification emails are missing
Hello, I use Outlook.com with a @live.com email address. I am no longer receiving six-digit verification codes from Bitvavo when trying to reset my password. Bitvavo Support has confirmed that their verification emails are being sent. I have checked my…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,899 questions
asked
2026-10-18T11:44:40.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 77%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Stefario Brown
0
Reputation points
answered
2026-10-18T11:45:38.1766667+00:00
AI answer