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1 answer One of the answers was accepted by the question author.

Cannot recover hacked account because all 2FA methods were changed!

Hi... I had (a different) live.ca account, and it was hacked a couple of days ago by a fake login page being presented (through the Minecraft launcher on Windows). It asked me to enter a login code which was sent to my secondary email address. …

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-05T01:26:01.26+00:00
G Franck 0 Reputation points
accepted 2026-11-06T20:52:41.5766667+00:00
G Franck 0 Reputation points
1 answer

How to activate copilot in outlook to assist with drafting email responses or drafting new emails

How to activate copilot in outlook to assist with drafting email responses or drafting new emails

Microsoft Copilot | Other
asked 2026-04-29T10:01:55.3466667+00:00
Charl Clark 0 Reputation points
commented 2026-11-06T20:45:22.4966667+00:00
Engy Mohamed 0 Reputation points
0 answers

Unusual sign in alerts I cannot check because my account is locked now

I received an unusual sign-in alert regarding my Microsoft account. I am concerned that someone may have gained unauthorized access. I would like a security specialist to review my account, check recent sign-in activity, and verify that nobody has…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T20:00:19.2133333+00:00
tamara ostraszewski 0 Reputation points
commented 2026-11-06T20:38:41.21+00:00
John Jefferson Doyon 90,560 Reputation points Independent Advisor
2 answers

live email account gone

my live.com email account disappeared (******@live.com)

Microsoft Edge | Other | Windows 11
asked 2026-11-06T19:55:04.68+00:00
Al Mount 0 Reputation points
answered 2026-11-06T20:36:29.5433333+00:00
Virginia M 42,480 Reputation points Independent Advisor
2 answers

Update your recovery method to keep signing in

I keep getting a pop up saying "update your recovery method to keep signing in"

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T18:52:15.6766667+00:00
Rif Rafson 20 Reputation points
answered 2026-11-06T20:32:58.7366667+00:00
Virginia M 42,480 Reputation points Independent Advisor
1 answer

Email hacked

Hello, my main email since like 2010 was hacked and when i try to get it back, it says the account no longer exists, but when i try to create a new one with the same adress it says the adress is already in use, what should i do?

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-06T19:52:31.85+00:00
José Ruivo 0 Reputation points
answered 2026-11-06T20:31:20.0633333+00:00
Jonathan Deives 83,490 Reputation points Independent Advisor
1 answer

How to make a different Calendar be the default?

I have two calendars ( under my calendars in outlook), my calendar that is connected to my email, and then the calendar I manage for someone else. I am trying to make the latter calendar the default, so I don't have to keep unchecking mine, and…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-07T13:32:15.5566667+00:00
Van Sistine, Caroline 0 Reputation points
commented 2026-11-06T20:31:13.27+00:00
Rain Dotzler 0 Reputation points
1 answer

TEAMS Meeting Issues

I have a group set up in Outlook that has members within our company and others outside the company. When I send them a TEAMS meeting invite only about 1/3 of them actually receive it - including many within my organization. Do I have to manually type…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-06T19:28:11.5033333+00:00
Tim Stewart 0 Reputation points
answered 2026-11-06T20:31:13.1066667+00:00
Kai-L 21,095 Reputation points Microsoft External Staff Moderator
2 answers

I CANT LOG IN IN MY MICROSOFT ACCOUNT

Good evening, I need some help. This morning, when I tried to access my Microsoft account, I was told that the email address ([Moderator note: PII removed]@gmail.com) was not linked to any Microsoft account. I discovered that it has been changed to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-03T21:15:25.8+00:00
Cocco Bello 0 Reputation points
commented 2026-11-06T20:29:36.43+00:00
Cocco Bello 0 Reputation points
1 answer

Microsoft Advertising Shopping: offers Active in Merchant Center but new campaign shows "No products targeted" since Nov 4, 2026

Hello, Since November 4, 2026 at about 01:00 UTC, our two active Shopping campaigns (France, one Standard Shopping campaign and one Shopping remarketing campaign) almost stopped serving at the same time. No change was made on our side: no change to bids,…

Microsoft Advertising | Microsoft Merchant Center | Feed management
asked 2026-11-06T20:27:43.69+00:00
Stephane F 0 Reputation points
answered 2026-11-06T20:28:40.6866667+00:00

AI answer

8 answers One of the answers was accepted by the question author.

Stopped receiving emails on my account.

One specific email address is not receiving mail in Outlook. How do I restore service?

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,474 questions
asked 2025-10-31T19:52:39.45+00:00
Wallace Judd 45 Reputation points
commented 2026-11-06T20:20:02.57+00:00
Vic 0 Reputation points
2 answers

How to configure IIS 10 IISCertificateMappingAuthenticationModule for a classic mode application.

We are using IIS 10 on Windows Server 2022 servers to run a classic mode soap application, and we are now required to convert to IISCertificateMappingAuthentication from AnonymousAuthentication. All my attempts at reconfiguring the IIS security have been…

Windows development | Internet Information Services
asked 2026-11-05T22:45:05.39+00:00
Cross, Don (Omaha) 1 Reputation point
commented 2026-11-06T20:17:58.5033333+00:00
Cross, Don (Omaha) 1 Reputation point
1 answer

Please reset authenticator app

Hi I am getting extremely frustrated and irritated, I have recently switched phones and I removed the old device from my account [Moderator note: Personally Identifiable Information removed]@thebraguru.co.za, but now when I try and add my account on the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-06T15:03:24.2266667+00:00
Gordon Payne 0 Reputation points
edited an answer 2026-11-06T20:16:52.16+00:00
Hani-Ng 2,835 Reputation points Independent Advisor
1 answer

Repeated unauthorized Microsoft Authenticator sign-in requests

Hello Microsoft Support Team, I am experiencing repeated unauthorized sign-in approval requests through Microsoft Authenticator for my personal Microsoft account. Issue description: I receive unexpected sign-in approval requests that I did not…

Microsoft Security | Microsoft Authenticator
asked 2026-11-06T07:13:02.13+00:00
Nhat Chau 0 Reputation points
answered 2026-11-06T20:16:14.83+00:00
Rob Koch 26,195 Reputation points Volunteer Moderator
2 answers

Copilot has been unable to access or read my currently open Edge tab for several days

Copilot has been unable to access or read my currently open Edge tab for several days, although this feature worked previously. Edge and Copilot are signed in with the same Microsoft account that owns my Microsoft 365 Premium subscription. Can you…

Microsoft Copilot | Other
asked 2026-11-05T02:33:30.97+00:00
Thomas Willenbring 0 Reputation points
commented 2026-11-06T20:11:29.3033333+00:00
csledbetter 0 Reputation points
2 answers

Moved from the US to Canada

I've moved to Canada from the US and now need to pay for my annual subscription of 365 but I'm having difficulty paying with my Canadian credit card.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T19:24:56.22+00:00
Michael Pomponi 0 Reputation points
answered 2026-11-06T20:04:47.1366667+00:00
John Jefferson Doyon 90,560 Reputation points Independent Advisor
2 answers

Old account, but was using up until now, how do I retrieve my documents? Please help

Didn’t realise I was using an old school account. This should’ve in theory been closed over three years ago. i have still been actively using that account until today and my documents were working. I had files that were regularly being updated. Recently…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-11-06T19:57:48.0233333+00:00
H 0 Reputation points
edited an answer 2026-11-06T20:04:42.4+00:00
Ryan-N 16,940 Reputation points Microsoft External Staff Moderator
2 answers

Equations in Powerpoint no longer aligning at a defined character

Hi All I teach Maths and use Powerpoint to do so, annotating over slides while explaining methods, concepts, etc. In recent weeks, I've noticed that equations, typed using the Powerpoint's "Enter equation" are no longer aligning to the desired…

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-11-06T19:23:45.53+00:00
Ben Cheetham 0 Reputation points
commented 2026-11-06T20:04:25.22+00:00
Ben Cheetham 0 Reputation points
3 answers

Any real solution for iPad freeze when saving Excel

Tried all sorts of ways to fix but no luck. Almost impossible to find a fix

Microsoft 365 and Office | Excel | For home | iOS
asked 2026-11-06T04:46:29.3466667+00:00
Mike Gooding 0 Reputation points
answered 2026-11-06T20:04:04.2366667+00:00
Mike Gooding 0 Reputation points
2 answers

atualização do windows

o tenho o windows 11 que veio no meu note samsung. ele fica atualizando várias vezes. não quero mais que ele atualize. ja desabilitei vários itens. mas ele continua atualizando sem eu mandar. como faço para para não atualizar mais.

Windows for home | Windows 11 | Windows update
asked 2026-11-06T19:51:07.0533333+00:00
ricardo faiet 0 Reputation points
answered 2026-11-06T20:04:01.9866667+00:00
Dio Xavier 298.3K Reputation points Volunteer Moderator