Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
2 answers
Old account, but was using up until now, how do I retrieve my documents? Please help
Didn’t realise I was using an old school account. This should’ve in theory been closed over three years ago. i have still been actively using that account until today and my documents were working. I had files that were regularly being updated. Recently…
Microsoft 365 and Office | Install, redeem, activate | For education | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 50%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
Minecraft Education Accounts
I am interested in ordering Minecraft Education for my classroom. Our school does not have any Microsoft products currently. I am from a smaller district that is unfamiliar with Minecraft Education. I have used it at my previous school and was not in…
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-08-15T18:38:32.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 26%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tara Bova
0
Reputation points
answered
2026-11-02T14:58:38.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 27%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Adamson, Nevaeh R
0
Reputation points
1 answer
Request for Free Microsoft Copilot Access in Excel – Student Account
Dear Microsoft Support Team, I am a student at Northern Oklahoma College and use my student email account, [[Moderator note: Personally Identifiable Information removed] @students.noc.edu]. I would like to use Microsoft Copilot directly within the Excel…
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-10-20T10:02:53.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 37%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Karishan Sivakumar
0
Reputation points
commented
2026-10-21T11:54:38.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
4,670
Reputation points Microsoft External Staff
Moderator
3 answers
Unable to Access All Global Administrator Accounts – Microsoft 365 Education Tenant Recovery
Hello Microsoft Support Team, We are Phatthalung Technical College, Thailand. Our Microsoft 365 Education tenant is ptloffice.onmicrosoft.com, with the verified domain ptl.ac.th. We have lost access to all known administrator accounts and cannot access…
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 12%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Authentificator App is not working
I need help to recover my student account,I can not use the Microsoft Authentificator App and all the log in that I have tried require the app, I would like some asistance to solve this problem, I do not need any tips from A.i,I need real assistance on…
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-10-15T09:39:04.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 30%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gisca Andrei-Gabriel
0
Reputation points
edited an answer
2026-10-15T10:19:15.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
7,980
Reputation points Microsoft External Staff
Moderator
2 answers
to verify that my Learn Username
I registered for the Student Ambassadors program on April 22, 2026. I want to verify that my Learn Username ([Moderator note: personal info removed]) was correctly entered in my registration form. Can you confirm or help me correct it?
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-05-10T18:03:15.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 6%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hamayil Aliyeva
0
Reputation points
commented
2026-10-13T19:31:33.4266667+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
2 answers
Two Factor Authentication Face Unlock Loop
My school requires a password to access my outlook account. The authenticator app suggested that I use face ID to quicken the process. Now it wont let me enter a password but wont let me into my outlook account without a password and only offers a face…
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-10-10T12:54:43.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 42%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brandon Mawhinney
0
Reputation points
edited an answer
2026-10-12T07:12:28.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle Nguyen
2,620
Reputation points
Independent Advisor
1 answer
Microsoft 365 Tenant Migration – Student Accounts Automatically Redirecting to Old Tenant on Multiple Devices
Writing from [Moderator note: Personally Identifiable Information removed] we recently migrated our students from an old Microsoft 365 tenant to a new Microsoft 365 tenant. This is not an isolated device issue. We are seeing the problem across iPhones,…
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-10-07T19:44:22.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 98%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Raymond Whittle
0
Reputation points
commented
2026-10-09T17:44:37.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
16,940
Reputation points Microsoft External Staff
Moderator
1 answer
microsoft ms word exal not active
my microsoft exal ms word not activ and give my product key i am a student
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-10-01T08:01:02.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 21%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jitendra Prajapati
0
Reputation points
answered
2026-10-01T08:31:56.1933333+00:00
Yeddula Epafra
30
Reputation points
1 answer
when I want to log in on my computer I get a pop up stating that it wasn't possible to log in
I want to log into my account on my laptop but it keeps stating that it is unable to. It is for my school account.
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-09-19T10:00:09.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 95%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lente Vinck
0
Reputation points
answered
2026-09-19T11:56:56.6533333+00:00
Michelle Nguyen
2,620
Reputation points
Independent Advisor
1 answer
Studentenabonnement activeren
Beste medewerker, Ik heb een studentenabonnement voor Office 365 gehaald, en heb daarvan een activatielink ontvangen. Als ik met mijn studenten email wil inloggen na het klikken van deze activatie, herkent deze de email niet. Hoe kunnen we dit…
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-09-17T09:39:20.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 76%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Broekhoven, A.J. van (Amanda)
0
Reputation points
edited an answer
2026-09-17T16:32:59.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 68%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Heimerdinger
1,465
Reputation points
Independent Advisor
1 answer
Frustrating navigating MS365
Microsoft, this is really frustrating, every single ttime we want to read a document or work in something, we have to open a different app - it used to auto embed within copilot. and then every time I wanna try and sign into one app, it takes me back to…
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 74%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
Student Office doesn't provide a Key
Trying to download Office from my Schools website, but asks for a Key and one is not provided. Can't contact support through a .edu email.
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-09-06T19:39:09.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 42%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Haylan Short
0
Reputation points
answered
2026-09-06T20:42:26.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jay1 Tran
1,910
Reputation points
Independent Advisor
1 answer
Talmeez subscirption sevices have been deactivated
HEC of Pakistan was providing to students 365 Offices through generating Talmeez email accounts to students. and now these services have been deactivated please make a possible solution to activate these services for the benefit of students which do not…
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-09-05T09:41:48.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 43%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAY%3C/text%3E%3C/svg%3E)
Anjum Yaqoob
0
Reputation points
edited an answer
2026-09-05T11:41:22.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 95%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Roebe Ta
1,825
Reputation points
Independent Advisor
1 answer
trying to verify my academic status for the College Bundle, but the verification process is not working.
The verification has been stuck for a while and does not complete. Could you please check my account and help resolve this issue? My school is Madisonville Community College, and I am currently enrolled.
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-09-02T01:15:15.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 49%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Albin Lopez
0
Reputation points
edited a comment
2026-09-05T02:11:58.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie Dang
1,975
Reputation points
Independent Advisor
1 answer
Did not receive the "Ultimate college bundle" email
I purchased a Lenovo laptop from Walmart after seeing a Microsoft promotion that included three benefits: one year of Xbox Game Pass Ultimate, one year of Microsoft 365 Premium, and an Xbox controller. The instructions stated that I would receive an…
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 71%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 61%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
2 answers
Account is deactivated
I cannot work on or edit school assignments. I have office through my school.
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-09-01T15:47:56.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 91%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Davis, John F (SAC)
0
Reputation points
edited an answer
2026-09-01T18:09:42.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivory
2,610
Reputation points
Independent Advisor
2 answers
I want to change the email address that I use to connect to Microsoft Office.
Registered accounts are not available as they are university accounts and have expired. Want to change your email address to work? How is it done?
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-08-31T00:27:29.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 63%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Blake Solene
0
Reputation points
commented
2026-09-01T01:40:25.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BabybooHN
3,810
Reputation points
Independent Advisor
1 answer
It seems this bundle was too good to be true
I bought an Acer nitro V 15 for my daughter for school. When we went to claim the bundle and get her verified, we were sent a message that she couldn't be validated even though she used her school .edu email account. Upon looking at the terms we see that…
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-08-31T09:07:51.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 72%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENV%3C/text%3E%3C/svg%3E)
Nomad Vagabond
0
Reputation points
answered
2026-08-31T09:38:46.2966667+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
1 answer
Need help claiming my ultimate college bundle
Recently purchased a surface pro and need help claiming my ultimate college bundle, I made two microsoft accounts, 1 for school with the .edu email and a personal account, do I just have to wait?
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,368 questions
asked
2026-07-14T01:32:48.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 80%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Robera Assefa
5
Reputation points
commented
2026-08-27T23:26:21.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
16,620
Reputation points Microsoft External Staff
Moderator