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1 answer One of the answers was accepted by the question author.

My incoming emails are bouncing back

my incoming emails are bounced back with error message AS9031519

Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
asked 2026-11-09T03:32:48.7933333+00:00
albert rezko 0 Reputation points
accepted 2026-11-09T03:35:23.8066667+00:00
albert rezko 0 Reputation points
1 answer

Artifact Signing: AU10TIX Verified ID rejection; Developer Support escalation requested

Hi, I purchased Azure Developer Support today (9 November) and confirmed it is active. Please treat this as a Priority Community Support request and route it to the Artifact Signing identity-validation team. I am setting up Azure Artifact Signing for…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,731 questions
asked 2026-11-09T03:33:47.7233333+00:00
Alex Owen-Cooper 0 Reputation points
answered 2026-11-09T03:35:05.8133333+00:00

AI answer

2 answers

RDS License Server HA in an Active-Active Multi-Site (DC/DR) Architecture

Hello Experts, I am currently designing an Active-Active multi-site RDS infrastructure across our Primary Data Center (DC) and Disaster Recovery (DR) site. My Scenario & Architecture: We have an Load Balancer distributing RDP traffic 50/50 to our…

Windows for business | Windows Server | User experience | Remote desktop services and terminal services
asked 2026-11-07T12:34:23.3333333+00:00
Jannatul Nayeem 0 Reputation points
answered 2026-11-09T03:25:16.49+00:00
Daphne Huynh (WICLOUD CORPORATION) 2,540 Reputation points Microsoft External Staff Moderator
2 answers

M365 Billing account profile Blocked

I have 2 billing accounts profiles in M365 admin portal, one is inactive and other one is active, under inactive there are past dues as it shows. If I pay the past dues will it automatically gets active again or I need to call support for the same? or…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-06T09:12:54.6966667+00:00
TRaG 210 Reputation points
commented 2026-11-09T03:23:03.53+00:00
Doris V 2,920 Reputation points Microsoft External Staff Moderator
2 answers

birthdate was entered incorrectly

The birthdate was entered in correctly during setup. How can i change it?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-09T02:46:46.2+00:00
Admin Church 0 Reputation points
answered 2026-11-09T03:20:51.19+00:00
EmilyS726 279.2K Reputation points Independent Advisor
3 answers

VBA ActiveCell property with Copy-Paste

I’m trying to figure out what seems to be a simple VBA operation. I’m creating a macro that will automate inserting 32 rows and then formatting those rows with row and column headers. I have the portion for inserting rows. I want to copy some row text…

Developer technologies | Visual Basic for Applications
asked 2026-11-07T20:59:02.7133333+00:00
CamaDragon 0 Reputation points
answered 2026-11-09T03:17:38.7833333+00:00
Brian Pham (WICLOUD CORPORATION) 1,170 Reputation points Microsoft External Staff Moderator
2 answers

Billing will not accept my renewed card for payment

My Microsoft payment is due. I have been trying have been trying to enter my card for days now. The card you have of file has expired and the bank have issued a new one. I have entered the details exactly as on the card and every time the name is…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-08T13:25:26.34+00:00
Linzi Moon 0 Reputation points
edited an answer 2026-11-09T03:15:56.0166667+00:00
Ian-T 15,880 Reputation points Microsoft External Staff Moderator
1 answer

is there a way to get my account back that has been hacked i cant

We couldn't find an account with that username. Try another, or get a new Microsoft account. this is the pop out when i try to login into my account everything is correct and if possible can i get into a live call pretty sure the alias has been…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-08T06:43:17.94+00:00
rain tempest 0 Reputation points
edited an answer 2026-11-09T03:15:01.7033333+00:00
Hornblower409 18,925 Reputation points
2 answers

Refund a one time purchase of Excel and purchase a one time Office

I originally had purchased an Microsoft Office account (Excel/Word/PP) from a third party in 2021. My Excel commands stopped working and I was notified MAC OS not longer supported. I purchased a one time Excel only pkg on 10/15. I was under the…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-11-08T17:15:45.9333333+00:00
David Breault 0 Reputation points
answered 2026-11-09T03:14:18.37+00:00
Ian-T 15,880 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator gives me 8 digits. My apps require only 6.

My apps require only 6 digits from Authenticator. Authenticator, however no longer gives me 6 digits, but 8. I can’t use Authenticator Can I change it back to six digits.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-08T13:19:11.48+00:00
Joni R 0 Reputation points
edited the question 2026-11-09T03:14:02.7866667+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator
2 answers

outlook is blocking my wifes email address

outlook is blocking my wifes email address ******@jgmadvertising.com.au

Outlook | Web | Outlook.com | Email
asked 2026-11-08T05:28:57.4166667+00:00
jon Meissner 0 Reputation points
edited an answer 2026-11-09T03:06:58.9766667+00:00
Hornblower409 18,925 Reputation points
3 answers

My mouse can pair and scroll but when I click, it does nothing and makes no clicking sound as well. Only when I press really hard it will do something.

My mouse can pair and scroll but when I click, it does nothing and makes no clicking sound as well. Only when I press really hard it will do something.

Windows for home | Other | Search, touch, and mouse
asked 2026-11-09T02:26:59.48+00:00
Max Chung 0 Reputation points
answered 2026-11-09T03:05:37.0666667+00:00
Estrella721 47,675 Reputation points Independent Advisor
1 answer

Windows 11 build 26300.9818: working loopback listener omitted from TCP listener queries

I am seeking help with inconsistent TCP listener reporting observed on Windows 11, version 26H2, OS build 26300.9818, using 64-bit Windows PowerShell 5.1. The observations below were retained from a standalone test on 6 November 2026. The test created an…

Windows for business | Windows Client for IT Pros | Networking | Other
asked 2026-11-07T01:10:14.4766667+00:00
LoopbackObserver 0 Reputation points
answered 2026-11-09T03:04:14.61+00:00
Daphne Huynh (WICLOUD CORPORATION) 2,540 Reputation points Microsoft External Staff Moderator
2 answers

Someone is trying to hack my email account

I have been being asked to login to my email account repeatedly this morning. When I click on methods to login, I notice the phone number for verification is completely different than any line I use. I am suspicious this is because someone is trying to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-27T14:25:27.61+00:00
Alex 0 Reputation points
answered 2026-11-09T03:02:19.8833333+00:00
David Gilmore 0 Reputation points
1 answer

I lost my Xbox card code I need sport

I lost part of my Xbox gift card code due to scratching.

Windows for home | Other | Gaming
asked 2026-11-09T03:01:05.3566667+00:00
osamaal58 ww 0 Reputation points
answered 2026-11-09T03:01:43.19+00:00

AI answer

2 answers

PC PIN code recovery

remotely locked my Lenovo Windows 11 laptop through Microsoft Find My Device. I have recovered the laptop, but it only displays a PIN box. My original PIN is rejected, and PIN recovery does not work. I can access my Microsoft account. I need to restore…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-09T01:11:17.2466667+00:00
Ahmad Thaibesh 0 Reputation points
answered 2026-11-09T02:59:13.93+00:00
GsN5034 - IA 79,830 Reputation points Independent Advisor
2 answers

Urgent: Tenant Recovery Request - MFA Lockout

Hello Microsoft Support, I am the sole Global Administrator for our Microsoft 365 tenant and have lost access to my Microsoft Authenticator app, preventing me from completing MFA verification. Because there are no other admins on the account to reset my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-09T02:46:46.8833333+00:00
Renee B 0 Reputation points
edited the question 2026-11-09T02:56:01.7033333+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

How do I download existing Mircosoft Edge account to an external hard drive

I work sometimes offline and need to access my documents that are saved on OneDrive. How do I do this?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-08T18:56:08.45+00:00
David4345 0 Reputation points
edited an answer 2026-11-09T02:53:29.0533333+00:00
Craig Long 19,015 Reputation points
2 answers

Windows AppContainer: How to verify profile existence before creation and resolve GetAppContainerFolderPath 0x80070002?

Hello Microsoft Community, I'm developing a Windows 11 application that requires AppContainer isolation. I need guidance on the officially supported methods for verifying an AppContainer profile before creation and performing a safe rollback if…

Windows development | Windows API - Win32
asked 2026-11-04T04:56:39.58+00:00
WST Developer 0 Reputation points
commented 2026-11-09T02:49:23.98+00:00
Harry Nguyen (WICLOUD CORPORATION) 610 Reputation points Microsoft External Staff Moderator
2 answers

Outlook will not load. Windows 11 Outlook classic, Microsoft 365

Outlook will not load this morning. Not changes prior. "Sign in via Google failed. Your account needs attention, please sign in to your account share accounting (Sign in via browser). Send Receive Error.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-08T18:56:42.64+00:00
Roger French 0 Reputation points
answered 2026-11-09T02:48:44.8433333+00:00
Ian-T 15,880 Reputation points Microsoft External Staff Moderator