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Norton antivirus installation problem

Norton Antivirus may fail to detect a virus because of outdated virus definitions, disabled real-time protection, or an incomplete scan. Update Norton, enable real-time protection, restart your device, and run a Full System Scan.

Windows for home | Previous Windows versions | Security and privacy
asked 2026-10-08T13:37:18.9233333+00:00
Deery Marteem 0 Reputation points
1 answer

Unable to access 'Install Office' screen on Work account

Hi, I am having an issue where I sign into my work account to gain access to the 'Install desktop apps' page, however, when I do this it takes me to portal . microsoft . com (I left spaces in case it causes issues), but the page doesn't load correctly…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-08T13:30:42.5733333+00:00
Daniel Morris 0 Reputation points
answered 2026-10-08T14:32:19.6533333+00:00
Ruby Nguyen 3,045 Reputation points Independent Advisor
2 answers

Attachments deleted

Attachments are deleted accidentally how to recover

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-08T13:28:42.8733333+00:00
Nilesh Chauhan 0 Reputation points
answered 2026-10-08T15:15:41.8733333+00:00
TaoLi 114.9K Reputation points Independent Advisor
2 answers

Robux Redemption Phone Error

Hi Microsoft Support, I am trying to redeem Robux in the Philippines. I only have a mobile phone and I don't have a PC. The 'Add phone number' option is completely missing from my account preferences, and I cannot do SMS verification. Please help me…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,493 questions
asked 2026-10-08T13:23:39.1666667+00:00
Cherry Yogart 0 Reputation points
answered 2026-10-08T15:05:50.9433333+00:00
GsN5034 - IA 78,260 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

please help to recover a deleted email from junk box

Hello Microsoft team, I think I accidently deleted the important email from my junk box yesterday between 6pm-7:30pm. The email was from 'Weichert'. Is there any ways you can support me to recover that email for me? Thank you. Su

Outlook | Web | Outlook.com | Email
asked 2026-10-08T13:20:15.3433333+00:00
Su Kyung Lee 20 Reputation points
commented 2026-10-08T17:30:01.11+00:00
Su Kyung Lee 20 Reputation points
1 answer

No one is helping me with my compromised account.

All I have been trying to do is get my OneDrive back from someone who hacked it. There has been no response from Microsoft and I have submitted the approval form. I need to be able to connect with someone or takes screenshots so my identity is not hacked…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-08T13:19:19.5866667+00:00
Martin Kennedy Carter 0 Reputation points
commented 2026-10-08T14:22:15.2766667+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
2 answers

hacked account

My microsoft account has been hacked . I cant change the recovery email. The email is unkow

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-08T13:18:12.3733333+00:00
Mike Walker 0 Reputation points
answered 2026-10-08T14:40:45.1233333+00:00
paulr0511 49,135 Reputation points Independent Advisor
0 answers

Norton Virus Scan Not Finding Threats – What Steps Should I Follow?

Norton Antivirus may fail to detect a virus because of outdated virus definitions, disabled real-time protection, or an incomplete scan. Update Norton, enable real-time protection, restart your device, and run a Full System Scan.

Microsoft Security | Microsoft Defender | Other
asked 2026-10-08T13:16:28.02+00:00
Vferdsr Beertyu 0 Reputation points
0 answers

Azure Artifact Signing for a Swedish company

I’m creating a Public Organization identity validation in Azure Artifact Signing for a Swedish company. Before I can submit the form, Registered Business Number rejects my Swedish "organisationsnummer" with “The value is not a valid business…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,378 questions
asked 2026-10-08T13:15:53.01+00:00
RSKN 0 Reputation points
0 answers

Microsoft Defender antivirus keeps blocking website

Microsoft Defender customer service helps users resolve account, subscription, installation, billing, security, and technical issues through available support channels.

Microsoft Edge | Website issues | Windows 11
asked 2026-10-08T13:13:44.9666667+00:00
sdfg dfg 0 Reputation points
1 answer

How to share Microsoft 365 resources (in our case meeting rooms) with external domain?

Hello. We have 2 meeting rooms in the Microsoft 365 admin center -> resources -> rooms&equipments. We want to share them with other company's users, whith whom we do not have any trust relationships, so they can see which rooms are available…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-08T13:09:54.05+00:00
Aydin Yusifov 0 Reputation points
answered 2026-10-08T16:48:44.5266667+00:00
Helen Luu 3,300 Reputation points Independent Advisor
2 answers

Custom App not getting updated

Hello, I have updated the custom add in outlook for updating the ribbon, I see its not getting updated. its taking a lot of time, but still I do not see anything.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-08T13:05:06.9833333+00:00
Lakshmi Kanth Allamsetty 0 Reputation points
commented 2026-10-08T19:26:17.0733333+00:00
Lakshmi Kanth Allamsetty 0 Reputation points
1 answer

can't log into my account

Hello, i would like to change my subscription so i can start using copilot, however i am not able to log into my admin environment. it keeps asking for my authenticator app code, but the authenticator it not working on my new phone. i do not have access…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-08T13:03:18.54+00:00
Rachel van Schendel 0 Reputation points
edited the question 2026-10-08T13:41:19.7833333+00:00
Daniel-Vo 6,695 Reputation points Microsoft External Staff Moderator
2 answers

Can an Azure VNet reach Microsoft public services over ExpressRoute Microsoft peering?

Hi, Can resources inside the VNet send traffic to Microsoft public services (e.g. Storage or Azure SQL public endpoints) over the ExpressRoute circuit using Microsoft peering, rather than via the default Internet system route? From the docs, it looks…

Azure ExpressRoute
Azure ExpressRoute

An Azure service that provides private connections between Azure datacenters and infrastructure, either on premises or in a colocation environment.

518 questions
asked 2026-10-08T13:01:14.32+00:00
Peter Stieber 90 Reputation points
edited an answer 2026-10-08T17:37:17.0266667+00:00
Marcin Policht 109.9K Reputation points MVP Volunteer Moderator
2 answers

I cannot add a new payment method

Hi, i want to make payment for my subscription for MS 365. But when i want to add new payment method, i was told i need to fill all the detail or try new card. I have tried several of my cards and get the same method.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-08T12:54:29.89+00:00
Steve Waszak 0 Reputation points
answered 2026-10-08T13:29:36.5833333+00:00
EmilyS726 271.5K Reputation points Independent Advisor
2 answers

Windows 10 Hello PIN at initial set up not responding.

On initial set up Windows 10 will not accept any keys at the stage of setting up Windows Hello PIN. Have rebooted and tried to enter via Personal and Work School user. Therefore cannot get to settings. Can you advise? Thanks

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-10-08T12:52:28.6266667+00:00
Simon Thompson 0 Reputation points
answered 2026-10-08T13:32:05.9166667+00:00
SD - IA 180.7K Reputation points Independent Advisor
1 answer

Microsoft 365 Sole Global Administrator Locked Out Due to Lost MFA – Tenant Recovery Required

Hello Microsoft Support Team, I am seeking assistance with a Microsoft 365 Business tenant lockout. I am the sole Global Administrator of our Microsoft 365 Business tenant. I know the administrator password and have successfully reset it, but I no longer…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-08T12:49:13.2+00:00
Radhakrishna Gavara 0 Reputation points
answered 2026-10-08T15:43:04.2733333+00:00
Daniel-Vo 6,695 Reputation points Microsoft External Staff Moderator
1 answer

Azure Virtual Machine: Cross-Subscription Move Fails Due to Disk Restore Points — UnsupportedMoveOfDiskWithIncrementalRestorePoints

Problem description I am attempting to move an Azure Virtual Machine running Ubuntu from one subscription to another within the same region, but the move fails during validation. The error indicates that a managed disk attached to the VM has restore…

Azure Disk Storage
Azure Disk Storage

A high-performance, durable block storage designed to be used with Azure Virtual Machines and Azure VMware Solution.

693 questions
asked 2026-10-08T12:45:02.84+00:00
AA-8688 0 Reputation points
answered 2026-10-08T13:37:25.2466667+00:00
Atif Naseem Ahmed 160 Reputation points
1 answer

Microsoft for Startups – Business Verification Failed

Hello Microsoft Startup Support, I am the co-founder of nTra.ai (https://ntra.ai), an agentic AI platform for software product development, based in Hyderabad, India. I successfully registered using my personal Microsoft account and received $200 in…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,769 questions
asked 2026-10-08T12:37:21.28+00:00
Deepak Bandela 0 Reputation points
answered 2026-10-08T12:37:36.4566667+00:00

AI answer

1 answer

The URL inspection tool shows "Discovered but not crawled" and indicates a previous DNS issue.

Hello Bing Webmaster Support, I am the current owner of the domain https://sitefix.fr. The URL inspection tool shows "Discovered but not crawled" and indicates a previous DNS issue. The domain had ownership changes in the past, and there may…

Bing | Search | Unexpected search results
asked 2026-10-08T12:35:12.51+00:00
Emanuel Abizimi 0 Reputation points
answered 2026-10-08T12:35:28.23+00:00

AI answer