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3 answers

Ms office license not activated

Microsoft cannot verify the license for this product .you should repair the office program by using control panel.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-11-05T05:42:22.56+00:00
commented 2026-11-06T09:58:42.5766667+00:00
Aetherin 3,680 Reputation points Independent Advisor
3 answers

It will not let me make a education account

IT stops me a need an IT Administer for access. I need help. We do not even have an IT Department.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-29T12:06:51.0133333+00:00
Andrea Rini 0 Reputation points
answered 2026-11-02T04:38:39.59+00:00
Vincent Choy 11,380 Reputation points Volunteer Moderator
3 answers

Keep running into a "Something went wrong" error after entering my school authorization code into my Excel desktop app.

I've tried reinstalling the program and that didnt seem to work. This problem only occurs for 365 desktop apps.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-22T22:20:43.5233333+00:00
Patrick Nicolas 0 Reputation points
commented 2026-10-30T23:01:38.1966667+00:00
Hendrix 2,770 Reputation points Independent Advisor
4 answers

Showing "Something went wrong"

Showing "Something went wrong" after I trying to log into my school account on my laptop and any Microsoft apps like Word, Powerpoint. My laptop is Windows 11 home and the license of school account is A5.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-12T00:18:24.7366667+00:00
Jimmy Zhang 10 Reputation points
commented 2026-10-29T19:44:03.48+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
2 answers

How to instal Word destop

I want to work in Word Desk. My school acount do have access to A3 365. But its not working, I can't download the desktop app.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-26T16:45:03.84+00:00
Anonymous
answered 2026-10-26T19:03:24.95+00:00
Jack-Bu 7,220 Reputation points Microsoft External Staff Moderator
3 answers

"Hello, Office is asking for a product key. Please help me activate it."

Hello, I reset my HP laptop. Windows 11 Pro is activated with a digital license linked to my Microsoft account, but Microsoft Office is asking for a product key. I don't have the product key. Could you please help me activate Office or check if my…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-07-19T14:32:43.33+00:00
sakshisinghrajput 0 Reputation points
commented 2026-10-25T14:57:33.38+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
2 answers

Access Free 365 site for OU Students

I am an OU Student and want to access the free 365 available I do not have an OU E Mail only my personal one to sign in to the OU

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-14T14:56:34.32+00:00
Malcolm and Teresa Wheeler 0 Reputation points
commented 2026-10-20T13:35:25.11+00:00
Nam-D 4,670 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft office included with this device how to get it.

Microsoft office included with this device how to get it. every time i try to use it it ask me to purchase or trial for one month. please guide me to get MS office included with this device. i also have created the Microsoft account and signed in also.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-18T13:53:17.89+00:00
Shiven Sharma 0 Reputation points
edited an answer 2026-10-18T15:06:50.0033333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer

office confirmation id

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-15T10:04:46.27+00:00
Rakesh Kumar Jena 0 Reputation points
commented 2026-10-16T13:43:58.37+00:00
Elena-VH 2,450 Reputation points Independent Advisor
3 answers

Office365 activation please fix

Office 365 installed but not opening nor showing in applications installed

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-15T00:28:27.92+00:00
Sagar pro7984 0 Reputation points
commented 2026-10-16T01:44:11.6966667+00:00
Jade Ng 16,620 Reputation points Microsoft External Staff Moderator
2 answers

Unable to access 'Install Office' screen on Work account

Hi, I am having an issue where I sign into my work account to gain access to the 'Install desktop apps' page, however, when I do this it takes me to portal . microsoft . com (I left spaces in case it causes issues), but the page doesn't load correctly…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-08T13:30:42.5733333+00:00
Daniel Morris 0 Reputation points
commented 2026-10-15T07:47:46.2766667+00:00
Daniel Morris 0 Reputation points
2 answers

Adding a PC to my personal student subscription of MS 365

How do I add a PC to my subscription. It works on my laptop now. I tried to sign in from the PC and it did not work. Do I need to uninstall the version on that PC and start over? The PC has Microsoft 365 Enterprise version.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-14T19:52:13.76+00:00
Irene Hurst 0 Reputation points
answered 2026-10-14T20:30:39.1866667+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
2 answers

how to enable a disabled laptop and will it effect my data on the laptop

i cant log in with my work account on a work laptop, it says the laptop was disabled, how can i enable it back and will i lose my data on the laptop

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-13T18:19:57.22+00:00
Neba, Newton fuh 0 Reputation points
answered 2026-10-13T18:51:06.8766667+00:00
Emily T 990 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft 365 apps access issue

I'm not able to use any of the Microsoft 365 apps on my device even though i have the subscription from my university. I've tried downloading them multiple times but that didn't went through and I've also tried getting it fixed through the IT support…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-01T04:31:33.2466667+00:00
Jaria Jaba Shahadat 0 Reputation points
answered 2026-10-01T04:59:48.83+00:00
Dora-T 2,075 Reputation points Independent Advisor
2 answers

Microsoft Authenticator not working

Hi, I cannot access my student email or canvas account due to Microsoft Authenticator asking me to verify my account on the app with an Authenticator code which is obviously not possible as the account isn’t verified on Authenticator and that’s the…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-29T16:46:46.5533333+00:00
McConville, Eve 0 Reputation points
answered 2026-09-29T16:51:46.53+00:00
Lin V 1,965 Reputation points Independent Advisor
2 answers

i recently bought a windows ASUS laptop can redeem promotional items

so i recently got a asus laptop and it came with a promotion if you are a student called the ultimate college bundle and it comes with one year xbox premium and 1 year Microsoft 365 and a xbox lab controller i filled out everything before the deadline…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-22T01:59:15.4133333+00:00
Mahbub Ali 5 Reputation points
recommended 2026-09-25T13:38:11.1966667+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer

not any Microsoft related apps are opening. no teams, no word, nor excel.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-24T06:40:42.66+00:00
Siddhi Gawade 0 Reputation points
commented 2026-09-25T02:36:56.01+00:00
Teddie Dang 1,975 Reputation points Independent Advisor
1 answer

To fix MS Word asking for a product key on your student account, you need to sign in using your official university email as a "Work or School account" and verify that your university plan includes desktop applications.

To fix MS Word asking for a product key on your student account, you need to sign in using your official university email as a "Work or School account" and verify that your university plan includes desktop applications.

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-20T11:03:33.7966667+00:00
MOHAMAD SHAHJHA 0 Reputation points
commented 2026-09-20T13:41:09.4566667+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer

Transferring Microsoft Office Home & Student 2013 to a new device

Hi. I currently have Microsoft Office Home and Student 2013 Retail installed and activated on my old computer, which I am replacing with a new one. I still have the original installation disc and the genuine 25-character product key. I purchased Office…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-09T12:15:42.7633333+00:00
Yoan Jacquette 0 Reputation points
edited a comment 2026-09-19T13:25:34.3+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer

Microsoft 365 Activation

I retired in May and was rehired in July. My school email account is working, but my Microsoft 365 desktop license expired. I contacted my Mesquite ISD IT department but they said it should be able to work fine. I can sign in on the Microsoft 365 site…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-09-17T19:06:09.4266667+00:00
Hernando Ledezma 0 Reputation points
answered 2026-09-17T19:29:27.6533333+00:00
Jay1 Tran 1,910 Reputation points Independent Advisor