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2 answers

link accounts and remove ads

I need someone to call me from Microsoft to help me with an issue. I have a 365 family subscription. I also have an outlook email address that was set up a long time ago under the free version of office. I want to link my paid subscription account…

Microsoft 365 and Office | Other
asked 2026-11-09T15:14:08.15+00:00
Brian Heuchert 0 Reputation points
commented 2026-11-11T13:39:27.14+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers

Subscription Question

How do I determine which Copilot subscription I have. I need to know whether I have the premium version.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-10T00:10:39.5333333+00:00
Pettis Perry 0 Reputation points
commented 2026-11-11T13:38:58.97+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers

Weather lock-screen widget Add button remains grayed out in Windows 11 26H2

Windows 11 26H2. Settings > Personalization > Lock screen > Widgets is enabled. The Add widget catalog opens normally. Some widgets (Daily Discovery, Daily Wonder, Phone Link) have active Add buttons, but Weather's Add button is grayed out and…

Windows for home | Windows 11 | Desktop, Start, and personalization | Other
asked 2026-09-30T13:57:42.08+00:00
Wayne 10 Reputation points
answered 2026-11-11T13:37:40.7466667+00:00
Wayne 10 Reputation points
1 answer

How to tell if GoGuardian is watching me at home?

Hey, I've seen countless online forums of people claiming they were still being spied on on their home computers while trying to do work at home. I don't have a school-issued computer, and it's a Windows, not a Chromebook. I'm never on my school account…

Windows for home | Other | Security and privacy
asked 2026-11-09T16:14:16.24+00:00
Callahan, Celeste 0 Reputation points
commented 2026-11-11T13:37:11.16+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers

I am not receiving automated emails from NHS login.

I am not receiving automated emails from NHS login. The emails are being sent from "******@login.nhs.uk". NHS login has confirmed that the messages are being rejected (bounced) by my email provider. You would like Microsoft to investigate…

Outlook | Web | Outlook.com | Email
asked 2026-11-09T16:21:11.32+00:00
rachel derbyshire 0 Reputation points
commented 2026-11-11T13:36:37.31+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers

Account recovery form denied

Hello, I can't verify my old email address that I've had for a decade. I have got a new phone number so I can't verify it with the text message code. I then got told that I need to fill out an account recovery form, which I have, however it has been…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-09T23:39:37.6533333+00:00
Matthew Dunn 0 Reputation points
commented 2026-11-11T13:36:05.34+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
1 answer

no can find windows fax scan on windows 11 which should be o this expnsive darn thing

cant find windows fax scan on windows 11 si si si si si si si what the heck is a tag

Windows for home | Windows 11 | Apps
asked 2026-11-11T08:45:34.65+00:00
s l 0 Reputation points
answered 2026-11-11T13:35:42.6566667+00:00
Lychee-Ng 30,735 Reputation points Microsoft External Staff Moderator
2 answers

how to remove auto renewal

want to remove auto renewal from my account as I will no longer need mu computer after Feb 2027

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-09T20:02:15.73+00:00
gregory dowdall 0 Reputation points
commented 2026-11-11T13:34:59+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers

My wife is the other user on our Laptop,but is now locked out

The Windows Microsoft account , for my Wife on our Laptop has locked her out. Her "Pin is not availabe" We try follwing the recovery process. Sending an email with a code to my account, which never arrives. Also no password seems to work. She…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-11-09T18:33:48.6633333+00:00
steve m clubley 0 Reputation points
commented 2026-11-11T13:33:15.12+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers

Parent or guardian loop

I am stuck in the parent/guardian loop. No suggestions have worked. We have hit the irritated stage. There is not a button to get the chat support.

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

339 questions
asked 2026-11-09T21:15:52.2133333+00:00
Calvin Speer 0 Reputation points
commented 2026-11-11T13:32:34.0233333+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers

MSFT Office does not work

ordered MSFT Office Home & Business 2021-DDP, been using it with no problems, recently it stopped working, reload it and updated my mac OS but nothing works

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-09T20:48:28.03+00:00
Bud Smith 0 Reputation points
commented 2026-11-11T13:31:44.8+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers

uncancelling a webex meeting

I may have cancelled a webex meeting to many people but I have not hit "send update" so it still exists on my calendar. How can I reverse the cancellation and keep the original webex ?

Outlook | Web | Outlook.com | Calendar
asked 2026-11-09T22:37:44.4966667+00:00
Sudbrink, Kristy 0 Reputation points
commented 2026-11-11T13:31:06.6233333+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers

my primary account was pirated, it was then deleted and all information of it disappeared

like the title says, my account was pirated and deleted, I want to have access to my xbox account but i don't have access to the microsoft account anymore and the assistance can't do anything for me anymore, all the information that was sent to the email…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-09T22:23:11.8133333+00:00
Ali Benjelloun 0 Reputation points
commented 2026-11-11T13:30:30.0466667+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
1 answer

Site never shown in Bing for 24 months, tickets closed with template (REQ00379785, REQ00393513, REQ00407358)

bitcoin-institute.pages.dev has had 0 impressions and 0 clicks in Bing Search Performance for the full 24 months shown. Searching for the site name, or for a page title in quotes, returns nothing. The site is an archive of Satoshi Nakamoto's public…

Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools

A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.

491 questions
asked 2026-11-11T13:30:09.01+00:00
Shinji Kashihara 0 Reputation points
answered 2026-11-11T13:30:27.64+00:00

AI answer

2 answers

cannot send or receive emails

I need to talk to an agent. Chat is not able to help me. Randy -removed for privacy-

Outlook | Web | Outlook.com | Email
asked 2026-11-09T22:13:54.8033333+00:00
Randy Hanle 20 Reputation points
commented 2026-11-11T13:29:55.19+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers

XBOX PC game pass

I had pc game pass on my pc in pakistan but my pc region was us , my uncle accidentaly cancelled the subscription on his card and ever since i cant resubscribe to it it gives transaction error saying we are having trouble processing ur payment

Windows for home | Other | Gaming
asked 2026-11-09T18:08:03.6666667+00:00
Hayyan Asim 0 Reputation points
answered 2026-11-11T13:29:26.28+00:00
Carl-L 24,990 Reputation points Microsoft External Staff Moderator
2 answers

How do I cancel the latest update posted to my computer on 11/11/2026

My computer updated on 11/11/2026. It has now blocked me from accessing my Truist bank account. How do I cancel this latest update?

Microsoft Edge | Install and update | Windows 10
asked 2026-11-11T12:52:28.8+00:00
Susan Gruentzel 0 Reputation points
answered 2026-11-11T13:27:17.38+00:00
SD - IA 183.1K Reputation points Independent Advisor
5 answers

Trying to drag down a sum if formula but keeping the same range

Hi, I am using the below formular. How can I make it so the "C1" drags down to C2, C3 etc without having to do it one by one?? Sorry if this is a silly question I just can't seem to manage it. I have a lot of different codes to use so would…

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-11-04T15:41:55.7933333+00:00
Sarah Saleh 0 Reputation points
commented 2026-11-11T13:25:50.3133333+00:00
Sarah Saleh 0 Reputation points
2 answers

how to activate window 10 on my pc

currently i am using unactivated window 10 on my pc so how can i get the product key

Windows for home | Windows 10 | Licensing and activation
asked 2026-11-11T12:45:39.97+00:00
alazar gebremeskel 0 Reputation points
commented 2026-11-11T13:25:37.8233333+00:00
Horace Wiggins 625 Reputation points
1 answer

Planner tabs fail to load in Microsoft Teams (Desktop and Web)

Incident: Planner tabs fail to load in Microsoft Teams (Desktop and Web) Affected service: Microsoft Teams / Microsoft Planner Issue start date: November 9, 2026 Scope: Multiple users across the organization Severity: Business impact – multiple users…

Microsoft Teams | Microsoft Teams for business | Tasks | Manage tasks
asked 2026-11-11T12:33:41.23+00:00
Alexander Chagochkin 0 Reputation points
edited an answer 2026-11-11T13:21:21.29+00:00
Deogratias 95 Reputation points Independent Advisor