Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,007 questions
2 answers
Microsoft 365
I got a monthly subscription for 105.49 and have no clue what for, and I don't know how to cancel it, I can't get an email to contact Microsoft to contact them and I can't even see the subscription it just was on my card
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-09-18T17:54:25.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 68%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZR%3C/text%3E%3C/svg%3E)
zack Roach
0
Reputation points
answered
2026-09-20T10:25:38.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
21,930
Reputation points Microsoft External Staff
Moderator
1 answer
synchronize Outlook Mail across 3 computers and my mobile phone
I am trying to synchronize my email across 3 computers and my mobile phone
Microsoft 365 and Office | Office Online Server
Microsoft 365 and Office | Office Online Server
Microsoft on-premises server product that runs Office Online.
1,092 questions
asked
2026-09-20T09:38:39.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 46%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
John Porter
0
Reputation points
answered
2026-09-20T10:22:41.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 94%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Julie Huynh
3,425
Reputation points
Independent Advisor
1 answer
Unable to verify Microsoft account with 6 digit code when trying to redeem rewards points.
Hello! Hoping someone could help with this, I am completely unable to redeem rewards points. I am attempting to get an Xbox gift card but getting stuck at the popup to scan the qr code and enter six digit code in Bing. I am using the bing app to scan…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,362 questions
asked
2026-09-20T10:17:43.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 54%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Caitalib
0
Reputation points
answered
2026-09-20T10:18:03.1+00:00
AI answer
2 answers
I'm trying to install sql server 2019 and it doesn't install .
it gives me this error when i press install
SQL Server | Other
SQL Server | Other
Additional SQL Server features and topics not covered by specific categories
14,807 questions
asked
2026-09-19T21:55:42.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 60%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Juanpa
0
Reputation points
commented
2026-09-20T10:14:12.8133333+00:00
Erland Sommarskog
137.4K
Reputation points MVP
Volunteer Moderator
2 answers
HOW CAN I TALK TO SOMEONE IN MICROSOFT SUPPORT FOR WIN 11
Having trouble activating my win 11 upgrade. Had win 10 pro before upgrade now I have win 11 home.
Windows for home | Windows 11 | Licensing and activation
5,300 questions
asked
2026-02-28T21:34:55.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 16%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bob Almodovar
10
Reputation points
commented
2026-09-20T10:13:23.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Neil D
34,295
Reputation points
Volunteer Moderator
2 answers
My email account has been hacked
My Hotmail account has been hacked. I received a sextortion email containing an old password and I need Microsoft to investigate my account and sign-in activity. I also see repeated suspicious emails returning to my mailbox after deletion. I need to…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,692 questions
asked
2026-09-18T16:28:57.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 22%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Evangelos Nichlos
0
Reputation points
answered
2026-09-20T10:10:25.79+00:00
Thomas4-N
21,930
Reputation points Microsoft External Staff
Moderator
1 answer
Possible breach!
I had a bad e-mail sent to my AOL account. When I opened the e-mail. It immediately shut down my laptop and popped a number saying it was Microsoft and to the n umber. I did. They released my computer, But they asked for very sensitive information. They…
Windows for home | Windows 11 | Security and privacy
8,705 questions
asked
2026-08-04T01:48:27.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 59%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brenda Mendez
0
Reputation points
edited the question
2026-09-20T10:08:05.4833333+00:00
Andreas Baumgarten
132.9K
Reputation points MVP
Volunteer Moderator
3 answers
Help to recover stolen account
I am writing from my brothers acount. Yesterday, my email was hacked, and consequently my microsoft acount too. The people who hacked me stole my microsoft acount, by changing the primary email to "******@bryaneeps.com" . I cant enter my…
Windows for home | Other | Email and communications
3,854 questions
asked
2026-09-18T18:21:47.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 36%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gonçalo Cavaleiro
0
Reputation points
answered
2026-09-20T10:04:16.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
37,661
Reputation points
Independent Advisor
1 answer
Blocked from rescheduling PL-300 before 24h deadline (AI Skills Fest voucher error)
Hi everyone, I really need some urgent help with my PL-300 exam that is scheduled for tomorrow (Monday). Yesterday (Saturday), well before the 24-hour deadline, I tried to reschedule my exam to a later date. However, the Pearson VUE website completely…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,872 questions
asked
2026-09-20T09:39:48.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 44%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Khushi Jain
0
Reputation points
answered
2026-09-20T09:59:44.88+00:00
Gérard Oomens
131.6K
Reputation points
Volunteer Moderator
2 answers
windows hello not working
when signing into my google account with a passkey, it says "something went wrong, try again," and when I check settings, all windows hello options are unavailable.
Windows for home | Windows 11 | Accounts, profiles, and login
10,094 questions
asked
2026-09-12T10:49:17.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 59%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Euhan Galapon
0
Reputation points
answered
2026-09-20T09:57:38+00:00
Bulldog
4,625
Reputation points
1 answer
KB5126149 cause SnowFlakeID broken in MS SQL Server
Below windows update package caused SnowFlakeID broken in MS SQL SERVER, this issue is very serious, caused all transactions cannot record, below are the KB and mapping windows version: OS .NET Update KB Vulnerabilities Addressed Win11 24H2 / 25H2…
SQL Server | SQL Server Transact-SQL
SQL Server | SQL Server Transact-SQL
Programming language used to interact with SQL Server databases
292 questions
asked
2026-09-18T08:22:44.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 54%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWY%3C/text%3E%3C/svg%3E)
Water Yue
0
Reputation points
commented
2026-09-20T09:57:36.4766667+00:00
Erland Sommarskog
137.4K
Reputation points MVP
Volunteer Moderator
2 answers
Search history for Gmail account cannot be cleared on Outlook IOS app
On the Outlook IOS app, I'm unable to clear search history for a connected Gmail account. Steps already tried, none of which resolved it: Disabled search history in my Google Account settings Uninstalled and reinstalled the Outlook IOS app Switched…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,052 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 37%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
request refund problem
I want to request a refund I have already cancelled my subscription, but can't find a a refund option. and my subscription only went off yesterday so I am still eligible
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,131 questions
asked
2026-09-20T09:22:03.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 64%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
lynn allison
0
Reputation points
answered
2026-09-20T09:56:34.7533333+00:00
DaveM121
932.4K
Reputation points
Independent Advisor
3 answers
Windows 10 Media - Artist Download Update?
Why does not Windows Media 10 Library update my cd that I rip into my windows 10 library automatically update the artist information anymore as it did before? Is there a problem that need to be addressed then I am unaware of it. It is only the Artist…
Windows for home | Windows 10 | Apps
416 questions
asked
2026-09-19T20:21:53.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 89%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
David Vega
0
Reputation points
edited an answer
2026-09-20T09:49:42.44+00:00
Bulldog
4,625
Reputation points
2 answers
microsoft course completion certificate
i would like a pdf file of my microsoft course completion certificate
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,872 questions
asked
2026-09-19T16:35:33.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 3%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
S karthik
0
Reputation points
commented
2026-09-20T09:49:19.9033333+00:00
Julian Sharp
43,341
Reputation points
1 answer
AADSTS5000228 – Sole Global Administrator locked out of newly created Microsoft 365 tenant
Hello, I am the sole Global Administrator of a newly created Microsoft 365 tenant. Tenant domain: Tenant domain: available privatelyEvery sign-in attempt fails with: AADSTS5000228: Access to tenant is denied. I cannot access Microsoft Entra, Microsoft…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,087 questions
asked
2026-09-20T09:42:09.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 12%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Moshe Larosh
0
Reputation points
answered
2026-09-20T09:48:33.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 95%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Roebe Ta
1,120
Reputation points
Independent Advisor
2 answers
Power bi certificate
Hi I can’t find my certificate. Kindly share it with me via email
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,872 questions
asked
2026-09-20T04:54:19.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 70%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Ghaida Mohammed
0
Reputation points
answered
2026-09-20T09:46:29.0366667+00:00
Julian Sharp
43,341
Reputation points
2 answers
Certificate now showing in my profile
Today I have given exam for MS-102 and i passed it.I am not able to view my certificate.how can I view?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,872 questions
asked
2026-09-20T06:10:20.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 60%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sushmita Kumari
0
Reputation points
answered
2026-09-20T09:45:49.4433333+00:00
Julian Sharp
43,341
Reputation points
1 answer
MS OFFICE LTSC 2024 PLUS LICENCE IS NOT WORKING
I have hp 250r 15.6 inch g10 notebook. I purchased through amazon app on 22 august 2026. As it has a fingerprint sensor problem today hp agent solved. After that they reset the computer. By then my ms office licence is declined. Since I have this life…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,087 questions
asked
2026-09-18T12:02:50.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ravi Nakashi
0
Reputation points
edited the question
2026-09-20T09:41:30.3266667+00:00
Stefan Blom
352.1K
Reputation points MVP
Volunteer Moderator
1 answer
Windows 11 Education Laptop Still Requires Former Employer's Work/School Account After Factory Reset
I have a Windows laptop that was permanently given to my sister by her former employer. She no longer has access to that organisation. We performed a complete Windows reset, but during Windows setup the device still requires a work or school account. We…
Microsoft Security | Windows Autopilot
Microsoft Security | Windows Autopilot
A service that simplifies device provisioning and setup for end users, enabling zero-touch deployment
563 questions
asked
2026-08-11T20:41:59.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 66%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
Nhlakanipho Trueman Nkambule
0
Reputation points
commented
2026-09-20T09:41:18.9333333+00:00
Suresh Kumar
0
Reputation points