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1 answer One of the answers was accepted by the question author.

How to fix folder problem

When I left click a folder to change name or delete etc it use to come up with itemised options in icons and also names. Now it just comes up with icons and nothing else. I haven't changed anything but it has only started since yesterday. Hope someone…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-10-21T05:56:36.58+00:00
Peter Woodhouse 85 Reputation points
accepted 2026-10-21T06:00:25.8466667+00:00
Peter Woodhouse 85 Reputation points
2 answers One of the answers was accepted by the question author.

Graph equivalent for EWS RecoverableItemsPurges / RecoverableItemsVersions?

Hi, We build an Exchange Online backup solution and are moving from EWS to Microsoft Graph. For mailboxes under Litigation Hold we need to protect the Recoverable Items subtree (Deletions, Purges, Versions, DiscoveryHolds). The Graph v1.0 mailFolder docs…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,447 questions
asked 2026-10-20T13:04:19.05+00:00
accepted 2026-10-21T06:00:03.15+00:00
1 answer One of the answers was accepted by the question author.

Hacked account

Subject: Urgent Complaint – No Response or Assistance With My Hacked Microsoft Account Dear Microsoft Online Safety Team, I am contacting you because I am extremely disappointed with the lack of assistance I have received regarding my hacked Microsoft…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-20T09:08:22.12+00:00
Ādams Lustiks 20 Reputation points
commented 2026-10-21T05:46:47.9466667+00:00
Hornblower409 19,075 Reputation points
2 answers One of the answers was accepted by the question author.

How to exclude folders in the Documents folder from Syncing with Onedrive?

Some games safe their Shadercache in the "MyGames" folder of "Documents". I dont want it to allways safe 1Gb of data that i cant use when i switch to my laptop. Is there any easy fix?

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-07T21:09:55.13+00:00
NachtMondVogel 20 Reputation points
commented 2026-10-21T05:12:25.39+00:00
DigitalGoddess 0 Reputation points
1 answer One of the answers was accepted by the question author.

Account Recovery

How do I go about speaking to a HUMAN regarding an account recovery?? I've been trying to recover an account that I haven't used in YEARS but have since forgotten the password, any contacts associated with the account & also any emails I would have…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-10-21T04:16:38.77+00:00
Beth P 20 Reputation points
accepted 2026-10-21T05:03:37.9933333+00:00
Beth P 20 Reputation points
1 answer One of the answers was accepted by the question author.

I accidentally removed my work account from my Windows PC, and now I can’t sign in to PowerPoint, Excel, Teams, and other Microsoft apps.

윈도우에 회사 계정을 다시 추가하려고 하면 위 오류창이 뜹니다. ㅠㅠㅠㅠㅠㅠㅠㅠㅠㅠ

Microsoft 365 and Office | Word | For business | Windows
asked 2026-10-21T01:08:37.36+00:00
황다경 20 Reputation points
accepted 2026-10-21T03:43:46.8633333+00:00
황다경 20 Reputation points
2 answers One of the answers was accepted by the question author.

BitLocker Recovery Information Is Not Backed Up After Domain Join

Our issue: BitLocker encryption completes successfully during Windows workstation provisioning, but the recovery information is not backed up to Active Directory after the device joins the domain. Troubleshooting request needed: We need to identify why…

Windows for business | Windows Server | Devices and deployment | Recovery key
asked 2026-10-20T07:21:39.85+00:00
RahmaNali 40 Reputation points
accepted 2026-10-21T01:46:32.22+00:00
RahmaNali 40 Reputation points
3 answers One of the answers was accepted by the question author.

How to configure the integration to automatically populate Teams meeting recordings in Salesforce?

Hi Microsoft Community, I’m exploring the Salesforce for Microsoft Teams integration to replace our Zoom workflows. Here’s what I’ve discovered so far: Current Understanding: The Salesforce App (available in the Microsoft App Store) allows users to…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-10-17T16:58:43.4233333+00:00
C Wan 20 Reputation points
commented 2026-10-21T01:45:36.9466667+00:00
BabybooHN 3,975 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Minecraft missing minecoins pack

Yesterday (10/19/26) I used my bank card to buy a 1.99 pack of minecoins on my little sister's Minecraft account. The charge went through my account, but the coins never went into her account. I called PlayStation ABOUT it, and they said the charge has…

Windows for home | Other | Gaming
asked 2026-10-21T00:04:43.43+00:00
Chris Healy 20 Reputation points
accepted 2026-10-21T00:07:02.4966667+00:00
Chris Healy 20 Reputation points
3 answers One of the answers was accepted by the question author.

Cannot install new Win 11 Home OS on Surface Laptop 7 after reset

I received my Surface Laptop 7 from my company. The IT group reset the device and provided it to me. It appears to be stuck in a loop looking for recovery, booting into another OS, or booting from USB with a Windows install. None of the available…

Surface | Surface Laptop | Install and update
asked 2025-10-13T00:33:07.5933333+00:00
Patrick Whyte 20 Reputation points
commented 2026-10-21T00:03:30.7766667+00:00
S.Sengupta 33,256 Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

microsoft publisher lost

*With micro publisher lost i see a new program called PubKeep can i use it on a computer with 365 Thank you.*Has anyone one here tried this alternative?

Microsoft 365 and Office | Publisher | For home
asked 2026-10-20T22:35:20.65+00:00
Cee Lo 20 Reputation points
accepted 2026-10-20T23:05:17.2266667+00:00
Cee Lo 20 Reputation points
2 answers One of the answers was accepted by the question author.

Microsoft Tech agent just destroyed my computer

I just allowed a Microsoft tech agent in a support chat take control of my computer. I watched all the way until a black screen with bios stating a failed install. My computer was fully functional….now I can no longer get past windows boot menu. I gave…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-02-08T00:01:23.29+00:00
Youngnetflix 20 Reputation points
edited a comment 2026-10-20T21:55:15.9933333+00:00
_AW_ 70,246 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

How to fix "Mailbox info is stale" error on PowerApps

Hi all, I've been trying to build a booking system for my org based on microsoft's Book a Room template, however, since updating my RoomLists' smtp addresses, I keep getting an error message "Office365Outlook.GetRoomsInRoomList failed:…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,447 questions
asked 2026-10-19T20:41:06.5766667+00:00
HUGHES-FAGAN, Charlie 20 Reputation points
accepted 2026-10-20T21:25:12.9733333+00:00
HUGHES-FAGAN, Charlie 20 Reputation points
1 answer One of the answers was accepted by the question author.

How to Restore a Deleted Azure DevOps Project Dashboard and Identify Who Deleted It

Hello everyone, I need assistance with recovering a deleted dashboard in Azure DevOps and investigating the deletion. Dashboard recovery: Is there a way to restore a deleted project dashboard, including its layout, widgets, and configuration? Audit…

Azure DevOps
asked 2026-10-19T21:07:48.55+00:00
Bayo 20 Reputation points
accepted 2026-10-20T21:00:39.2566667+00:00
Bayo 20 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Account Stolen or Email Alias Changed Without My Permission – Minecraft Java & Bedrock Licenses Missing

Hello Microsoft Community, I believe my Microsoft account may have been hacked or stolen, and I need help recovering it. My Gmail address is [<PII removed>gmail.com], and my Microsoft/Outlook account was [<PII removed>@outlook.com]. This…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-16T15:48:52.0266667+00:00
rezii 20 Reputation points
commented 2026-10-20T20:40:54.9+00:00
rezii 20 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft-Windows-Kernel-Power BugcheckCode 239

ALGUEM SABE OQ PODE SER ISSO ? conseguem dar esse help?, começou recentemente a dar isso, ja atualizei drivers, formatei o pc e mesmo assim ainda crasha em alguns jogos e aparece esse erro Nome do Log: System Fonte: …

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-17T04:57:55.0533333+00:00
thiago regis 20 Reputation points
accepted 2026-10-20T20:09:33.6466667+00:00
thiago regis 20 Reputation points
1 answer One of the answers was accepted by the question author.

How to get old phone number removed

I tried signing in to my account this morning. I entered my email address to receive a code but didn't receive one. I clicked on send a code to my phone but it's showing my old number, not the one that is listed on my account details page. How do i get…

Microsoft Security | Microsoft Identity Manager
asked 2025-12-04T15:01:16.9033333+00:00
Vicki Sterling 25 Reputation points
commented 2026-10-20T19:56:38.41+00:00
Terry Costen 0 Reputation points
3 answers One of the answers was accepted by the question author.

Changes to our Billing account

Good Day , During the purchase of Copilot we were prompted to change the billing account details which we did by means of the name. Thereafter our billing account for non-profits discounts MOSA (non-profits discount available) is no longer accessible…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-20T16:45:20.9433333+00:00
Maurissa Smith 20 Reputation points
accepted 2026-10-20T19:04:59.57+00:00
Maurissa Smith 20 Reputation points
3 answers

I can no longer login to office. I have a subscription

Can no longer login to office. keep getting network setting error 2604 when I try to log in. There is nothing wrong with my network. I'm a paid subscriber

Microsoft 365 and Office | Other
asked 2025-09-28T16:54:49.3366667+00:00
odave 20 Reputation points
commented 2026-10-20T18:38:43.7533333+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Microsoft Bookings Admin issue

I recently made a new Microsoft Bookings page and added staff to the page as admin users. One staff member cannot access the booking page. She keeps getting an error stating "access denied" to the page. I have removed/deleted her account and…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-10-20T17:54:20.8466667+00:00
Peavler, Brittany R 20 Reputation points
accepted 2026-10-20T18:18:17.0833333+00:00
Peavler, Brittany R 20 Reputation points