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3 answers One of the answers was accepted by the question author.

F10 camera key not turning off

Hello! I use an ASUS Zenbook and I noticed that when I press tha hotkey for tuning the camera on/off, it only says on but won't turn my camera off. I indicator light also won't turn on.

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-14T08:55:52.5333333+00:00
kyyy2020 30 Reputation points
commented 2026-10-31T03:01:25.0366667+00:00
Hardik Jangra 0 Reputation points
2 answers One of the answers was accepted by the question author.

Inquiry regarding the impact of "Preload your new tab page" and "Preload pages for faster browsing" on data and RAM usage in Edge

Hello Microsoft Community Team, I would like to get a clear technical clarification regarding two performance and preloading features in Microsoft Edge: Preload your new tab page (located under Start, home, and new tabs settings). Preload pages for…

Microsoft Edge | Speed and responsiveness | Windows 11
asked 2026-10-31T01:18:42.79+00:00
amralaa 855 Reputation points
commented 2026-10-31T02:49:23.87+00:00
amralaa 855 Reputation points
1 answer One of the answers was accepted by the question author.

I am unable to login to MS Defender. #defender

I am unable to login to MS Defender. I've tried with both of my emails, and I'm unable to find any information on how to resolve this. How do I resolve that? #defender

Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
asked 2026-10-31T02:19:35.2433333+00:00
Clark 20 Reputation points
accepted 2026-10-31T02:28:25.4+00:00
Clark 20 Reputation points
2 answers One of the answers was accepted by the question author.

Headphones and others described as 'unknown device'

My PC reads my and other devices as "Unknown device". I could not differentiate which one is my headphone to connect via Bluetooth.

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-28T01:34:57.46+00:00
Ardivilla, Gereon (DCP) 20 Reputation points
commented 2026-10-30T23:51:25.6533333+00:00
Clary-N 18,950 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

I need to extract the sales tax from total sales for two different Sales tax rates . Is there a good "IF" formula for this?

I have two counties with different tax rates. Is there a good "IF" formula to extract the sales tax from the total. My first thought was to put the tax rates in separate cells i.e. 0.1055 in F4 and 0.095 in F5. Then have a number 1 or 2 or…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-30T00:37:16.28+00:00
Tom Donnelly 20 Reputation points
commented 2026-10-30T23:41:30.47+00:00
Ashish Mathur 102.6K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Azure Free Trial Account Shows “Ready to Use” After Review, but No Active Subscription Is Available

Hello Azure Community, I created an Azure Free Trial account on October 25, 2026. During the signup process, my account went through a review, and the status was subsequently displayed as “Ready to Use.” However, I have not received any email…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-29T02:21:58.4566667+00:00
Sajid Shaik 20 Reputation points
edited the question 2026-10-30T23:22:33.53+00:00
Austin-H 8,810 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Windows App for macOS 11.4.2 renders published RemoteApps as transparent/black/frozen windows on external monitors

Since updating the Microsoft Windows App for macOS to version 11.4.2, our users have been unable to use published RemoteApp connections on external displays. Environment: Client: Windows App for macOS, version 11.4.2 (confirmed to work correctly on…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2026-09-25T13:15:41.89+00:00
Selena Kunsman 30 Reputation points
answered 2026-10-30T23:12:57.64+00:00
Jumpin Jimmy 15 Reputation points
2 answers One of the answers was accepted by the question author.

Is there a BUG? I cannot save my files on Office 2021 from yesterday

I paid for an office perpetual license in 2021 (Version 16.114.1 (26102031)) and running on a MacBook Air M2 running with macOS Sequoia 15.7.2. Since yesterday, I cannot save all my office files. I understand that Office 2021 is "going off…

Microsoft 365 and Office | Other
asked 2026-10-27T04:03:14.0266667+00:00
yew 45 Reputation points
commented 2026-10-30T23:04:03.3833333+00:00
Cathy Bisiar 5 Reputation points
2 answers One of the answers was accepted by the question author.

Fraudulent payments to microsoft from my bank card but not reflected in my microsoft account

I've been having repeated fraudulent payments go out to Microsoft from my bank account that do not appear in my Microsoft account to be able to dispute them. I don't even have a payment method attached to my account to remove it which tells me another…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-30T22:22:18.2466667+00:00
Liliana Cristea 20 Reputation points
accepted 2026-10-30T23:01:23.62+00:00
Liliana Cristea 20 Reputation points
2 answers One of the answers was accepted by the question author.

Please help me reset my account in Authenticator, I need to access my school account!!

I recently changed my phone and I can't log in to my school account right now. Does anyone know how I can fix it? I reinstalled the app on my new phone, but it is still requesting the code.

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-10-30T22:05:59.07+00:00
Gabriel 40 Reputation points
commented 2026-10-30T22:51:15+00:00
Ruby Nguyen 3,725 Reputation points Independent Advisor
3 answers

Could '24 Office HM (or W11 26H2) Update Cause File-Print to be Fax

Canon 800-Sppt Confirmed ALL Correct Settings and could NOT solve WHY - all of a sudden - **File / Print defaults to FAX. .... '**24 Word & Excel - AND Notepad All fax default. NOT just Office He mentioned Windows twice when explaining…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-28T19:31:29.4433333+00:00
Craig Stark 0 Reputation points
commented 2026-10-30T22:21:08.2966667+00:00
Craig Stark 0 Reputation points
3 answers One of the answers was accepted by the question author.

Drag and drop emails from new Outlook desktop client to SharePoint

Hi, For users using the new Outlook for Windows desktop client (not the Classic desktop client), they cannot drag and drop emails from Outlook to SharePoint to save them. Is this a known issue? If so, is there a plan to resolve this issue? Users using…

Microsoft 365 and Office | SharePoint | For education | Windows
asked 2025-07-17T21:06:30.97+00:00
Nishanth Chakkere Ramesh 580 Reputation points
commented 2026-10-30T21:53:15.9466667+00:00
Marek Eskut 0 Reputation points
7 answers One of the answers was accepted by the question author.

SCCM Configuration Manager console cannot connect to Site

Hi All, I am getting errors while connecting to SCCM Console. I cannot connect to the Site. I have checked everything and all logs, all the logs show same error * [28000][18456][Microsoft][SQL Server Native Client 11.0][SQL Server]Login failed for user…

Microsoft Security | Intune | Configuration Manager | Deployment
asked 2022-12-14T06:40:45.16+00:00
Trinadhchandra kola 56 Reputation points
edited an answer 2026-10-30T20:29:38.4333333+00:00
Jennifer McIntyre 0 Reputation points
2 answers One of the answers was accepted by the question author.

I have microsoft 365 and the last update has made the message area FONT extrememly tiny. How do it get that changed back ?

Entire question is in the title. I cannot even see what I am typing into the message area as the FONT is rediculously small

Microsoft 365 and Office | Other
asked 2026-10-30T14:04:46.43+00:00
Susie Christensen 20 Reputation points
accepted 2026-10-30T19:57:11.33+00:00
Susie Christensen 20 Reputation points
3 answers One of the answers was accepted by the question author.

SecurityHealthSystray: SecurityHealthSystray.exe - Bad Image

I have tried "sfc /scannow" and "DISM.exe /Online /Cleanup-Image /RestoreHealth" earlier and the error is still there. I also also tried using "Fix problems using Windows Update" in System > Recovery. Some of the other…

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-30T18:34:07.92+00:00
Samuel 40 Reputation points
accepted 2026-10-30T19:54:09.35+00:00
Samuel 40 Reputation points
5 answers

Windows 11 October 2026 updates: BitLocker drives become RAW, system crashes and System Restore fails

I am reporting a serious, reproducible issue following the October 2026 Windows 11 updates. System configuration Windows 11 Pro 25H2, build 26200.9711 after updating Intel Core i9-13900KF ASUS PRIME Z790-P, BIOS 1840 Samsung 990 PRO system SSD Multiple…

Windows for home | Windows 11 | Windows update
asked 2026-10-22T12:29:24.58+00:00
Snow Christos 5 Reputation points
recommended 2026-10-30T19:44:26.73+00:00
Neil D 34,660 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Locked out of Entra ID P2 tenant - Conditional Access blocking all Global Admin accounts

I created an account to study for the SC-300. I was working through the Microsoft Learn course on conditional access policies, when I locked myself out of the global admin account. I called Microsoft customer service, the automated system sent me a…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-30T18:44:26.67+00:00
Monica Thompson 20 Reputation points
accepted 2026-10-30T19:31:31.88+00:00
Monica Thompson 20 Reputation points
1 answer One of the answers was accepted by the question author.

Manual birthday entries disappeared from Outlook Birthdays

Some of the entries under the Outlook Birthdays have disappeared from the calendar app on my iPhone etc. These are entries I put in manually. I noticed they had disappeared a few days ago. The birthday entries contained more information than simply…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-08-01T12:07:18.48+00:00
KL 20 Reputation points
commented 2026-10-30T19:11:46.1466667+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How can I delete multiple chats in Copilot that I'm no longer using & are just cluttering up my sidebar?

I need to clean up all the chats in my sidebar that were just random questions before I learned how to be intentional with prompts. I don't want to delete my whole history of chats but I want to delete multiple chats efficiently & not just 1 by 1.…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-01-06T19:55:51.78+00:00
Jenny Cox 45 Reputation points
commented 2026-10-30T18:59:20.5066667+00:00
Kelly Knecht 0 Reputation points
1 answer One of the answers was accepted by the question author.

Windows AIK Certificate Enrollment Fails with 404 Not Found (Pluton TPM / MSFT-KeyId)

System Information text OS Name: Microsoft Windows 11 家庭版 中文版 Issue Description When attempting to enroll a Windows AIK certificate using the command certreq -enrollaik -config "", the request returns an HTTP 404 Not Found…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-08-26T04:06:04.4533333+00:00
Shion W 25 Reputation points
commented 2026-10-30T17:30:56.73+00:00
Gabriel Salgado 5 Reputation points