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2 answers One of the answers was accepted by the question author.

recover audio after brown out and power outage

I lost print drivers and audio devices on laptop after brown out and power outages. I finally recovered wifi printing after 2 days of trying everything I knew to try then realized audio is also not working. I says I do not have output device and not able…

Windows for home | Other | Devices and drivers
asked 2026-05-23T01:59:20.83+00:00
SUNRISE Studio_2025 20 Reputation points
commented 2026-11-03T07:09:14.03+00:00
Zack Harris 0 Reputation points
2 answers One of the answers was accepted by the question author.

Can a candidate appear in Exam AB-100: Agentic AI Business Solutions Architect if candidate has active AZ 103, AZ 400 and GH-300 certification

Can a candidate appear in Exam AB-100: Agentic AI Business Solutions Architect if candidate has active AZ 103, AZ 400 and GH-300 certification

Community Center | Not monitored
asked 2026-11-02T12:54:23.1566667+00:00
Adeel Rehman 20 Reputation points
commented 2026-11-03T07:00:58.2666667+00:00
Adeel Rehman 20 Reputation points
3 answers One of the answers was accepted by the question author.

New Outlook Will Not Open Attachments in Desktop Apps

The expected flow it as follows: User receives email with file attached > User previews file, or right clicks on the file > User selects the option to open the file in the Desktop version of an app (Adobe, Excel, Word, etc. same issue across all)…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-28T13:53:46.8733333+00:00
Jacob Wiggs 40 Reputation points
answered 2026-11-03T06:52:10.95+00:00
Hin Vo 1,745 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

the update from Microsoft ending in 7936 has caused reproducible errors in my taskbar and some tabs in programs.

when installing the update ending in 7936 my taskbar and the File and Edit tabs in programs become unresponsive. I removed that update and everything is fine. If I overwrite the system and choose not to erase programs and data, will that glitch show up…

Windows for home | Windows 11 | Windows update
asked 2026-11-01T12:20:31.21+00:00
Paul Borisoff 20 Reputation points
answered 2026-11-03T05:29:18.21+00:00
Paul Borisoff 20 Reputation points
1 answer One of the answers was accepted by the question author.

Trouble Downloading free Office 365 for web version

Attempting to download the Free 365 web version but it keeps bouncing to CoPilot whenever I try to sign in. I do have an expired version of 365 still in the system. Why is this happening and how can it be fixed?

Microsoft 365 and Office | Other
asked 2026-11-03T05:17:28.9466667+00:00
Christian Silver 20 Reputation points
accepted 2026-11-03T05:20:55.18+00:00
Christian Silver 20 Reputation points
1 answer One of the answers was accepted by the question author.

Xbox dev mode is not activating on my device.

Xbox dev mode isn't activating on my console; it says "the operation can't be performed because the device is being processed." I've already tried contacting Microsoft support and nothing has resolved the issue

Microsoft Partner Center | Other
asked 2026-02-05T11:41:20.8533333+00:00
José Carlos F Silva 30 Reputation points
commented 2026-11-03T05:06:13.63+00:00
lipy 0 Reputation points
1 answer One of the answers was accepted by the question author.

I CANNOT ACCESS IT WITH THE REMOTE DESKTOP APPLICATION FROM IPAD PRO (M4)

I want to access my Windows 11 Pro desktop computer from my iPad Pro M4 device with the Microsoft Remote Desktop application, but when I try with my IP address, I get the 0X204 error. No matter what I do, I can't solve it. All the RDP settings are set on…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2025-06-25T14:29:36.5333333+00:00
Kaan Cengiz 20 Reputation points
commented 2026-11-03T04:54:16.99+00:00
Xavier Guerrero 0 Reputation points
2 answers One of the answers was accepted by the question author.

Email triggered from one drive site to manager is based on entra ID account deletion?

Hi, We have a use case where the employee account was disabled in aug and later the licence was removed same date. But the SharePoint email trigger to delegate one drive contents to manager went after 45 days approx to the user's manager. Kindly advice…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-02T13:50:23.5166667+00:00
Priya Jayaraman 506 Reputation points
accepted 2026-11-03T03:51:08.6633333+00:00
Priya Jayaraman 506 Reputation points
2 answers One of the answers was accepted by the question author.

how to recover my account

I try to loggin my account and encounter this screen. How to recover it?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-09T16:11:07.5066667+00:00
NGUYỄN HỮU THỊNH 25 Reputation points
accepted 2026-11-03T03:25:00.76+00:00
NGUYỄN HỮU THỊNH 25 Reputation points
1 answer One of the answers was accepted by the question author.

I have a perpetual lic for Office 21 but now can't save docs without purchasing a subscription - this amounts to stealing

I have followed instructions to re-instal the original purchase but the result is the same: cannot save docs and am asked to buy a subscription. The software runs perfectly fine on my mac. I do not need any of the new features so will not be purchasing a…

Microsoft 365 and Office | Other
asked 2026-11-03T00:28:20.46+00:00
Johnny Batchelor 20 Reputation points
accepted 2026-11-03T01:48:37.58+00:00
Johnny Batchelor 20 Reputation points
1 answer One of the answers was accepted by the question author.

HOW DO I FIX MY KEYBOARD?

LETTERS ARE IN CAPS. IF I SHIFT THEN THE LETTERS ARE SMALL. OPPOISITE OF WHAT THEY SHOULD BE. HELP.

Windows for home | Windows 10 | Input and language
asked 2026-11-03T00:54:41.84+00:00
Cynthia Robbins 20 Reputation points
accepted 2026-11-03T00:56:12.21+00:00
Cynthia Robbins 20 Reputation points
3 answers One of the answers was accepted by the question author.

Publisher leaving how do I transfer hundreds of pages into Word?

With Publisher disappearing how do I transfer several hundred papers into Word? The text boxes are scattered on the pages; artwork and tables are a mess! I can't even get the pictures where I need them. This is hell! How do I do this? Please send me…

Microsoft 365 and Office | Publisher | For home
asked 2026-09-21T03:39:04.97+00:00
Carla Messinger 75 Reputation points
answered 2026-11-03T00:51:27.4566667+00:00
Carla Messinger 75 Reputation points
1 answer One of the answers was accepted by the question author.

INNACCESSIBLE_BOOT_DEVICE

I JUST BOUGHT MY COMPUTER , I JUST OPENED IT, THEN THIS CODE APPEARED ON THE SCREEN, I RESTARTED AND IT HASNT HAPPEND AGAIN, HOPE IT WAS ONLY A ONE TIME ERROR

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-02T23:57:27.82+00:00
Andy Romero 20 Reputation points
accepted 2026-11-03T00:01:00.89+00:00
Andy Romero 20 Reputation points
3 answers One of the answers was accepted by the question author.

While attempting to connect Samsung Contacts to Outlook, an authentication error occurred after approving the connection via MS Authenticator

The error message is: Correlation Id: [Moderator Note: Personal Info Removed] Timestamp: [Moderator Note: Personal Info Removed] DPTI: [Moderator Note: Personal Info Removed] Message: The operation attempted is invalid. Tag: 5ssai Code: -[Moderator Note:…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-10-28T17:13:15.09+00:00
Keith Williams 20 Reputation points
commented 2026-11-02T23:35:30.7933333+00:00
Chloe-V 15,075 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Track Changes function behaving differently

In the Word app of Microsoft 36, the track changes function is suddenly behaving differently. I'm on a MacBook Pro running Tahoe 26.6.2 and all my apps are up to date. An example of the different behavior: When I go to change a word or sentence, instead…

Microsoft 365 and Office | Word | Other | MacOS
asked 2026-09-15T16:41:26.04+00:00
Timothy Sayles 40 Reputation points
commented 2026-11-02T23:28:08.8266667+00:00
Stefan Blom 357.1K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Apps won't open on my new Samsung+ phone.

I am trying to switch to a new cell phone but I am having trouble moving apps from one phone to another and opening apps. My Microsoft account is connected to my job and it was working fine till I tried to open it on my new phone. The authenticator keep…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-02T23:12:20.07+00:00
Michael Lewis 20 Reputation points
accepted 2026-11-02T23:18:14.3266667+00:00
Michael Lewis 20 Reputation points
2 answers

Someone is trying to get into my account

I keep getting Authenticator notifications that I am not initiating. What should I do?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-09T21:35:09.5133333+00:00
Jeffrey Meckler 5 Reputation points
recommended 2026-11-02T23:16:54.0633333+00:00
Stefan Blom 357.1K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Power Automate certificate

Hello, Team, What if I cant upload the lab to take an assessment on Power Automate, but have already created my own flow? Can I share it as ZIP or a flow identifier instead of trying to reload a lab? This question is related to the following…

Community Center | Not monitored
asked 2026-11-02T12:52:03.2666667+00:00
Varvara Sokolova 20 Reputation points
edited the question 2026-11-02T23:08:33.9066667+00:00
JuliaMarvin 23,870 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

About The Windows Insider Program?

I tried to explore one of Windows Insider Program available from the settings,only to end with the updates not going through,as shown on the screen.I tried changing the time zone, after online experts claimed the updates will then go through,sadly it…

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-11-02T22:55:09.9966667+00:00
maroner pierre 80 Reputation points
accepted 2026-11-02T23:04:41.97+00:00
maroner pierre 80 Reputation points
2 answers One of the answers was accepted by the question author.

How do I delete Hidden texts in Phone Link?

I have many text messages Hidden in Phone Link. These messages are deleted from my phone. How can I delete them? Why are they there to begin with?

Windows for home | Windows 11 | Connect Phone and PC
asked 2025-07-07T22:41:40.45+00:00
ElliotC 60 Reputation points
commented 2026-11-02T22:18:14.91+00:00
Ian P 0 Reputation points