1,888,151 questions

Sort by: Updated
2 answers

Lost email address

I have lost my original email address, due to either a virus or hacking. When I try to contact Microsoft, it says that this account or my phone number does not exist. I have had to factory reset my laptop and have opened a new outlook account. I also…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-05T13:55:19.54+00:00
Michael Newman 0 Reputation points
answered 2026-11-05T14:28:04.7366667+00:00
EmilyS726 277.8K Reputation points Independent Advisor
1 answer

Re PowerToys remapping keys: can function keys and if so how to reverse the designated action

Example: On my computer key F3 and Mute sound are on the same key with F3 being activated without using the Fn key and Mute requiring the Fn key. I want the Mute action to be without the Fn key action/press.

Windows for home | Windows 11 | Settings
asked 2026-11-05T14:27:14.2133333+00:00
STEVE WILSON 0 Reputation points
answered 2026-11-05T14:27:58.5833333+00:00

AI answer

2 answers

Is an e-mail from [email protected] legitimate?

I received this email from [email protected]. I don't press buttons in emails I don't recognise. I have a Microsoft 365 account. Why would the Microsoft Defender App not be automatically updated through Microsoft 365?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-11-05T13:42:45.5933333+00:00
EJD 0 Reputation points
answered 2026-11-05T14:27:00.3966667+00:00
EmilyS726 277.8K Reputation points Independent Advisor
4 answers

iOS PowerPoint Update Broke Native AirPlay Full-Screen Presentation on Apple TV

A recent update completely broke full-screen presentations over AirPlay. The old icon showing a screen with a play button is missing, and the app now fails to trigger full-screen mode on Apple TV. Instead of a clean, widescreen slideshow, it just mirrors…

Microsoft 365 and Office | PowerPoint | Other | iOS
Microsoft 365 and Office | PowerPoint | Other | iOS

A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.

44 questions
asked 2026-11-03T15:49:52.4866667+00:00
HALL, CHRISTOPHER D 5 Reputation points
answered 2026-11-05T14:26:44.0733333+00:00
Francisco Montilla 31,820 Reputation points Independent Advisor
1 answer

Why am I not eligible for Azure startup program

It says not eligible for startup program, how do i find the reason for it

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,879 questions
asked 2026-11-05T14:24:27.3233333+00:00
Sachi Bijlani 0 Reputation points
answered 2026-11-05T14:25:33.72+00:00

AI answer

2 answers

Account terms

How many computers can my family 365 plan support?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-02T19:23:48.31+00:00
Dan Thomas 0 Reputation points
answered 2026-11-05T14:24:40.9866667+00:00
Vikki-T 13,230 Reputation points Microsoft External Staff Moderator
1 answer

[Moderatorhinweis: Personenbezogene Daten wurden entfernt]@trendgroupmoebelgmbh.com passport vergessen

Hallo Als Unternehmen haben wir eine neue E-Mail-Adresse hinzugefügt, aber unser Passwort für [Moderatorhinweis: Personenbezogene Daten wurden entfernt]@trendgroupmoebelgmbh.com verloren. Wir können uns nicht als Administrator anmelden. Wie können wir…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-05T13:50:51+00:00
Eyüp Keskin 0 Reputation points
edited the question 2026-11-05T14:24:38.32+00:00
Daniel-Vo 7,900 Reputation points Microsoft External Staff Moderator
0 answers

Problems with loggin in:

Hallo. When logging in to Microsoft, I get this message: "Correlation Id: ff000000-0000-0000-0000-000000000000 Timestamp: 2026-11-05T14:11:49.000Z DPTI: e69679844ab08583880089f81d55c8706ce157a4894d96b4fb50e87d702da7b0 Message: An unexpected…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-05T14:24:33.4733333+00:00
Per Stenaa 0 Reputation points
1 answer

Cannot disable recurring billing for Entra ID P2 trial — AADSTS5000228 / HTTP 401

I registered for a Microsoft Entra ID P2 trial, but the account is under review. The Microsoft 365 admin center returns HTTP 401, and Azure sign-in returns AADSTS5000228: Access to tenant is denied. My priority is to disable automatic renewal so the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-05T14:14:20+00:00
Mutlu Taycut 0 Reputation points
edited the question 2026-11-05T14:24:01.8366667+00:00
Daniel-Vo 7,900 Reputation points Microsoft External Staff Moderator
2 answers

how to delete files in sharepoint

cannot deletes file in SharePoint, details below: using Microsoft business SharePoint storage full is full no hold cases, disabled retention policy items cannot delete because it' s on hold

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-11-05T12:04:10.67+00:00
jj 0 Reputation points
answered 2026-11-05T14:21:44.69+00:00
Julie Huynh 4,265 Reputation points Independent Advisor
0 answers

Artifact Signing: Account Suspension — Unable to Determine Reason and Reinstatement Steps

Problem description I am seeking assistance regarding the suspension of my Trusted Signing - Preview account within the Artifact Signing service. The account's Public Trust identity validation shows a 'Suspended' status, and signing requests are failing…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,655 questions
asked 2026-11-05T14:21:26.23+00:00
YaadSuissa-4031 0 Reputation points
2 answers

Product key error

Every time I try to enter in my product key I get a message that tells me THIS PRODUCT KEY WAS USED WITH A DIFFERENT ACCOUNT. It was not though. I need to speak to someone to get this corrected. How can I get someone to help me with this issue?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-11-04T22:37:21.88+00:00
Jenny Platte 0 Reputation points
commented 2026-11-05T14:21:12.9466667+00:00
Stefan Blom 357.1K Reputation points MVP Volunteer Moderator
2 answers

WINDOW 11 UPDATE FAILS OR GET STUCK

MY WINDOW 11 PC IS HAVING TROUBLE UPDATING. WHEN I TRY TO INSTALL UPDATES, THE UPDATE FAILS / GET STUCK/ DOES NOT COMPLETE. I WOULD LIKE TO HELP FIXED WINDOWS UPDATE

Windows for home | Other | Install and upgrade
asked 2026-08-29T01:04:16.5966667+00:00
Jasmine Mariscal 0 Reputation points
commented 2026-11-05T14:20:47.2133333+00:00
sandeep gaikwad 0 Reputation points
1 answer

M365 Personal - Resetting Password when Original Mobile is Unavailable

I am a paying Microsoft 365 Personal subscriber and have been attempting to resolve an issue involving an old telephone number that I no longer have access to. Despite being able to access my account and verify payment information, I have repeatedly…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-05T12:19:25.44+00:00
Stephen North 0 Reputation points
commented 2026-11-05T14:20:38.5566667+00:00
Stephen North 0 Reputation points
1 answer

How to go back to copilot previous version on Windows 11 PC?

I hate the new CoPilot since the update. I have uninstalled it and I want to go back to the previous version. How can I do that on Windows 11?

Microsoft Copilot | Windows Copilot | App
asked 2026-09-08T19:24:22.4366667+00:00
June King 0 Reputation points
commented 2026-11-05T14:20:00.97+00:00
Jebbooo Jebbooo 415 Reputation points
2 answers

why does my one-drive pause syncing when I have the setting off?

does anyone know why my one-drive pauses syncing when I have the setting off? I have checked everything I checked my storage it's still fine maybe it's cause I have more then one file open in notepad is causing the problem so does anyone know what is…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-03T17:52:18.13+00:00
Destiny Augustine 0 Reputation points
commented 2026-11-05T14:19:31.1566667+00:00
Francisco Montilla 31,820 Reputation points Independent Advisor
2 answers

I can't log in with my Hotmail account

I have a problem with one of my Hotmail accounts and it is that when I log in (I enter the email and the password) I get a message which says "An unusual activity was detected" so it asks me to verify my identity, I press next and it asks me to…

Outlook | Web | Outlook.com | Email
asked 2026-11-05T10:03:54.84+00:00
Ian Cova 0 Reputation points
answered 2026-11-05T14:19:19.76+00:00
Vikki-T 13,230 Reputation points Microsoft External Staff Moderator
2 answers

how do I find the Cowork toggle for Copilot

I have a premium account and cannot find cowork on my dashboard

Microsoft Copilot | Other
asked 2026-11-03T03:22:23.0233333+00:00
Jane 0 Reputation points
commented 2026-11-05T14:18:11.0666667+00:00
Jane 0 Reputation points
3 answers

My account got hacked

I wanted to play minecraft one day and i coudln't play it or even launch the launcher even the microsoft store was tweaking. I thought that it was just a bug, so I left it like this. This was about 2 weeks ago Today I want to login again and it says that…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-05T13:29:40.2+00:00
Marin Ivanov 0 Reputation points
answered 2026-11-05T14:18:04.6166667+00:00
Dio Xavier 298.2K Reputation points Volunteer Moderator
3 answers One of the answers was accepted by the question author.

Can we disable the reactions to emails across our entire business?

Is there a way to completely remove the option to "react" to emails? It is incredibly unprofessional, unhelpful, and serves no benefit. We would like to remove that option from an Admin level to prevent the options entirely in our business. …

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-09-22T16:03:32.3933333+00:00
Miranda Shain 30 Reputation points
commented 2026-11-05T14:17:36.5466667+00:00
Benjamin Smits 0 Reputation points