Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft Office 365 Subscription - Change Payment Method
I am experiencing difficulties changing the payment method for my Microsoft 365 Personal subscription. I previously paid for my subscription through my O2 mobile account. However, I now wish to stop using O2 as my payment provider and pay directly using…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Artifact Signing — réinitialisation d’un lien de validation d’identité déjà utilisé
Bonjour, Une validation d’identité d’organisation pour Azure Artifact Signing est bloquée dans l’état « Action Required ». Le lien à usage unique a été consommé avant que la vérification AU10TIX puisse être terminée. Aucune identité vérifiée AU10TIX n’a…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Lost my MFA to my business account
I am locked out of my Microsoft 365 Business Basic tenant. The account [Moderator note: Personally Identifiable Information removed]@recording770.onmicrosoft.com requires MFA. I no longer have the Authenticator device. I cannot access the Microsoft 365…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Windows 11 activation error 0x803FA067 on Dell Inspiron 15R 5520
I have a second-hand Dell Inspiron 15R 5520 originally supplied with Windows 7 Home Basic OEM. A local computer shop installed Windows 11 Home Single Language, but activation fails with error 0x803FA067. I don't know whether the original Windows…
Windows for home | Windows 11 | Licensing and activation
Microsoft Authenticator: "Unable to recover - your backup is not stored with [account]" after factory reset
Hello, I'm trying to restore Microsoft Authenticator from cloud backup after a factory reset, and the restore fails. Setup Device: Huawei Mate 40 Pro, EMUI 13 Authenticator version: 6.2609.6214 Cloud backup was enabled for several years and linked to…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Unable to Update Windows 11 – TPM 2.0 Requirement Error
Hello Support Team, I am experiencing an issue while trying to update Windows 11 on my computer. During the update process, Windows displays a message stating that my PC does not currently meet the Windows 11 system requirements. The specific error…
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
AI answer
Is there a concession for senior citizens or students for Microsoft 360 annual subscription?
I am a 83 years Indian student of LL.B. IV semester of VI semester course of a Law university. Is there any concessional price for any of these categories and what will be the annual subscription price?
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
Remove tenant from a domain which you don't have admin rights to
I have purchased a domain name alongside Microsoft 365 to allow me to create a professional email address for the domain. When I went to create the address I got an error message saying there was already an email address assigned to that domain. I…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Problems with accessing the updated copilot
I have a number of email address for home and business. My original Copilot was set up using a home email address but when I have tried to install the new copilot it has used a business email I want my copilot on my home address how do I do it? I have…
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
New Outlook IMAP Error: "Changing the ImapRemoteServerInfo is not allowed" After Email Hosting Migration
Problem Description I am experiencing a persistent account setup failure with New Outlook for Windows following my organization's migration from its previous email hosting provider to Cloudvantage. Our company email address remained unchanged; only the…
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
Windows AIK Certificate Enrollment Fails with HTTP 404 on ASUS ROG Strix G16 G614FR (Microsoft Pluton TPM)
Hello, I am experiencing an issue with Windows AIK certificate enrollment on my ASUS ROG Strix G16 G614FR laptop. The missing AIK certificate prevents Call of Duty from completing its hardware attestation checks, blocking access to online…
Windows for home | Windows 11 | Security and privacy
Azure Virtual Desktop: RemoteApp Sessions Not Disconnecting
Problem description I am experiencing an issue with my Azure Virtual Desktop environment where RemoteApp sessions do not disconnect as expected. Specifically, when users close published applications like ArcGIS or FME Workbench, the application windows…
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
Refund on double deductions
Subject: Final Demand for Refund Dear Microsoft Support, I am writing to formally demand a refund for two unauthorised charges of R839 each, totalling R1,678, which were deducted from my account during the past week. I have already made numerous attempts…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
Virus problem
how to uninstall "ACE.exe" virus from my Windows 11 system?
Windows for home | Windows 11 | Security and privacy
cannot access my account as my IT manager is ill. Need help
I have received emails that my storage capacity has been exceeded. I have a small business account servicing 3 users and we wish to ensure we have adequate storage. The IT Manager who administers the account is long-term ill and not available. He gave…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Using Microsoft 365
I purchased Microsoft 365 several years ago, through Best Buy. I haven't used the laptop that it was installed on for over a year, using my company equipment. When I attempted to launch my word app I am being asked for a product key, that I don't have…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
The OneDrive file picker in Copilot consistently displays "unauthenticated" and cannot access my files, even though OneDrive itself works normally across all platforms.
One-line summary: The OneDrive file picker in Copilot consistently displays "unauthenticated" and cannot access my files, even though OneDrive itself works normally across all platforms. Detailed explanation: I am experiencing an…
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
Window Device Recovery Tool esta funcionando?
Estimados Senores Microsoft Me podrian informar si esta funcionando Windows Device Recovery Tool, por que quisiera flashear mi celulari Nokia Lumia 630, gracias por atenciona mi carta , que Dios les bendiga. Atentamente,
Windows for home | Other | Apps
In a column, what would be the JSON code that allows to display the multiple options selected (from a predefined list) one per line instead of the default comma separation?
@Anonymous Please don't delete my question this is a completely different question from thus one :…
Microsoft 365 and Office | SharePoint | Development
The process of building custom applications and tools that interact with Microsoft SharePoint, including SharePoint Online in Microsoft 365.
On Xbox (or PC) console: Detecting programmatically, in-title (title's client code) when your local user sent an invite, via the Xbox console shell?
Is there any system event callback for Detecting programmatically, in-title (title's client code) when your local user sent an invite, via the Xbox console shell? As well, who the user sent the invite to?