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Azure Virtual Desktop: RemoteApp Sessions Not Disconnecting

Problem description I am experiencing an issue with my Azure Virtual Desktop environment where RemoteApp sessions do not disconnect as expected. Specifically, when users close published applications like ArcGIS or FME Workbench, the application windows…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-11-05T13:46:41.69+00:00
Katie-0688 0 Reputation points
1 answer

Azure Virtual Desktop Windows App Error 0x204 – RD Gateway TLS Connection Reset for Users in Pakistan

Hello Microsoft Community, I am experiencing an Azure Virtual Desktop (AVD) connectivity issue through the Windows App, which started on 4 November 2026. Multiple users in Pakistan, including myself and my colleagues, are experiencing the same connection…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-11-05T03:48:02.9533333+00:00
monis khan 0 Reputation points
answered 2026-11-05T03:49:39.5833333+00:00

AI answer

2 answers

App Attach

Hi everyone, I have a questio. Does Azure Virtual Desktop App Attach support Windows Server 2019 session hosts, or is support limited to Windows Server 2022 and 2025?

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-11-03T08:15:54.32+00:00
commented 2026-11-04T20:59:05.25+00:00
Manasa Akula 775 Reputation points Microsoft External Staff Moderator
1 answer

Azure for Students region policy blocks Azure Virtual Desktop host pool deployment.

I am using an active Azure for Students subscription. I am trying to create an Azure Virtual Desktop host pool in Central India, but deployment is blocked by the subscription policy RequestDisallowedByAzure. The policy states that only a predefined set…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-11-04T16:01:31.6233333+00:00
REETU BANERJEE 0 Reputation points
answered 2026-11-04T16:02:29.4433333+00:00

AI answer

0 answers

Windows Licensing for Commercial Cloud Gaming on Azure

Hello Microsoft Support Team, I would like to request clarification regarding Windows licensing for a commercial cloud gaming service hosted on Microsoft Azure. We are developing a service that allows external customers to rent GPU-powered Windows…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-11-03T04:17:16.2433333+00:00
Rolando 0 Reputation points
edited the question 2026-11-03T06:49:21.91+00:00
Daphne Huynh (WICLOUD CORPORATION) 2,540 Reputation points Microsoft External Staff Moderator
1 answer

Azure Virtual Desktop: Users Experience Random or Intermittent Disconnects — Seeking Assistance

Problem description We are experiencing inconsistent Azure Virtual Desktop session behaviour in our Nerdio-managed environment. Users running long-running processes are experiencing unexpected AVD disconnects well before the intended idle period. Some…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-11-02T00:56:51.9833333+00:00
StuartMatthews-2360 0 Reputation points
answered 2026-11-02T11:05:14.59+00:00
Marcus Pantel 95 Reputation points
1 answer

App Attach import fails with "Failed to retrieve access keys for storage accounts" on Entra-joined-only host pool — structural, not RBAC (13 causes ruled out)

Environment Host pool: Entra ID-joined-only (no hybrid join, no AD DS, no Entra Domain Services), Central India region Session host: Standard_D2s_v5, Entra joined only Storage accounts tested: one using Entra Kerberos (AADKERB), one using legacy…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-10-30T14:24:24.7466667+00:00
Ananda Mohite 21 Reputation points
answered 2026-10-30T14:57:16.93+00:00
Hemant Bharadwaj 340 Reputation points Microsoft Employee
1 answer

Teams and Outlook require reauthentication on AVD machines

We are transitioning our AVD estate to host pools which use FSLogix. In these host pools users have given feedback that MS apps, mainly Teams and Outlook, keep asking for reauthentication throughout the day. I've seen this myself on the AVD machine I…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-10-30T11:39:06.9133333+00:00
Adam Stewart 0 Reputation points
answered 2026-10-30T11:39:28.1133333+00:00

AI answer

1 answer

Azure Virtual Desktop Hybrid and Service Fee

Ran a trial of Azure Virtual Desktop Hybrid with some on-prem VMs for a couple of months and things went well. Is there any additional information, preferably from an official source on the "Service Fee" being $10 per named user per month? We…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-10-28T14:06:24.6066667+00:00
Nick D'Angelo 45 Reputation points
answered 2026-10-28T15:31:51.3533333+00:00
Alan Kinane 17,361 Reputation points MVP Volunteer Moderator
3 answers

Azure Virtual Desktop: No Connectivity to Session Hosts — Health State Unavailable

Problem description I am experiencing connectivity issues with my Azure Virtual Desktop environment. Users are unable to connect to the session host virtual machines, which are showing a 'Health State Unavailable' status. This problem began around…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-10-27T16:39:05.64+00:00
TurnKey-9723 0 Reputation points
answered 2026-10-27T21:43:49.3366667+00:00
VarunTha 15,185 Reputation points Microsoft External Staff Moderator
2 answers

AVD application doesn't launch through the browser "your session ended while you were disconnected".

The Client version 2026.0.9141.2 Nh_Remote_App_Launcher flight, and the same SessionEndedOnResync windowCount=0 AVD application doesn't launch through the browser "your session ended while you were disconnected" but it launches after an error…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-10-22T02:41:30.37+00:00
Rashmee Makkhija 5 Reputation points
commented 2026-10-26T12:26:46.4+00:00
George Taylor 0 Reputation points
2 answers

AVD Windows 11 multi-session with FSLogix on Azure Files: reconnect to existing disconnected session stays at "Welcome" for 3-4 minutes, new sign-in is fast

Service Azure Virtual Desktop (pooled host pool), FSLogix Profile Container on Azure Files. Scenario After a full sign-out and a new sign-in, the desktop is ready in under 1 minute. After a disconnect (closing the Windows App, or the laptop…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-10-25T13:38:10.55+00:00
Nguyen Thien Chuong 0 Reputation points
commented 2026-10-26T02:16:41.6633333+00:00
Nguyen Thien Chuong 0 Reputation points
2 answers

Azure VDI Microphone Not Working

Hi Team, I'm experiencing an issue with my Azure VDI. The microphone is not being detected within the VDI session. Details: Sound Settings shows "No input devices found" under Input. In Device Manager, under Audio inputs and outputs, only…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-10-20T16:24:19.4433333+00:00
haq 0 Reputation points
commented 2026-10-20T18:42:47.49+00:00
Jose Benjamin Solis Nolasco 12,941 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Avd dynamic scaling, a lot of questions

Hi folks ! I'm currently trying to make a customer adopt azure virtual desktop with dynamic scaling but... I'm facing some limitations ( or not implemented features maybe ?) and not able to find it in the documentation... So I'm trying here 😀 Uses…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-10-16T06:59:39.8166667+00:00
Cloudy 326 Reputation points
accepted 2026-10-19T06:29:43.12+00:00
Cloudy 326 Reputation points
1 answer

Azure Virtual Desktop: Connection Issue with Windows App — Users Experience Indefinite Spinning

Problem description I am experiencing an issue where all users attempting to connect to Azure Virtual Desktop resources using the Windows App encounter indefinite spinning without any error messages. The connection stalls during the login process,…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-10-06T18:40:32.6033333+00:00
NiaTeroFoundation-1135 0 Reputation points
answered 2026-10-15T21:59:20.7766667+00:00
Hemant Bharadwaj 340 Reputation points Microsoft Employee
2 answers

Azure virtual desktop setup issue

I am trying to setup azure virtual desktop and running into an issue with VM not getting attached to hostpool / session hosts. I tried to create session hosts inside hostpool configuration and add VMs. And selected D2S_V4 as machine image for windows 11…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-10-14T22:48:21.3733333+00:00
Kiran N 0 Reputation points
commented 2026-10-15T16:26:07.22+00:00
kiran nukalapati 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to make cross tenant users to access Azure Virtual Desktop

I have multiple tenants and I have AVD configured in one of the tenants and I want the other tenant users to access AVD. B2B access are given and cross tenant users are showing as member in my Source tenant. But when the cross tenant user login to…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-10-08T18:10:41.5933333+00:00
Santosh Hegde 25 Reputation points
accepted 2026-10-09T15:18:15.69+00:00
Santosh Hegde 25 Reputation points
1 answer

AVD host pools getting sxs 1.0.2607.31750 this morning

AVD host pools getting sxs 1.0.2607.31750 this morning and is causing major performance issues for users. Everything lagging terribly. Digging in, i can see that there are now 2 versions of sxs installed, 1.0.2605.19825 and 1.0.2607.31750. Insights shows…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-10-08T17:21:30.5266667+00:00
Krattiger, Matt 0 Reputation points
answered 2026-10-08T17:21:46.4166667+00:00

AI answer

1 answer

Cannot able to share screen inside the Azure Virtual Desktop in Teams application

Cannot able to share screen inside the Azure Virtual Desktop in Teams application even after having the latest version of windows app and teams client. In Slimcore optimization I am r having the issue that the screen shared content is not visible for the…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-10-07T05:12:51.1733333+00:00
Likhitha 0 Reputation points
answered 2026-10-07T05:13:09.25+00:00

AI answer

2 answers

Smart Card Reader not recognized in AVD on Mac.

Morning, I am running a new 2024 Mac with Sequoia 15.0.1. I am attempting to use the Azure Virtual Desktop for my organization. I am able to login to the virtual desktop (VD) from my Mac just fine. I open a browser in the VD then attempt to use my smart…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2024-10-15T16:10:16.1533333+00:00
Ryan 20 Reputation points
commented 2026-10-06T15:47:57.84+00:00
Joshua R Rodriguez 0 Reputation points