A tool for managing user identities, credentials, and access across on-premises and cloud environments
Compromised Microsoft Account — Original Email No Longer Exists
I have now attempted to sign in using my original Microsoft account email address, but Microsoft reports that the account does not exist. I suspect that an unauthorised person may have removed my original email address as a sign-in alias and replaced it…
Microsoft Security | Microsoft Identity Manager
AI answer
Billing issues. Cannot log in
Billing issues cannot log in. I have paid for extra storage and cannot access it
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
Unable to Contact Azure Billing Support – Request for Waiver of ₹45,000 Bill After Student Credits Expired
Hi Microsoft Azure Community, I am seeking assistance with an unexpected Azure bill of approximately ₹45,000 after my Azure student credits expired. I originally used Azure for learning, personal projects, and development purposes, relying on the student…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
AI answer
Stuck on Store developer registration — Macao SAR has no state/province
I'm registering as a Microsoft Store developer and have already passed ID verification. I'm stuck on the address / contact info step. - Account country/region selected: Macao SAR - The State/province field has no valid option (Macao SAR has no…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
AI answer
Incorrect Region Error When Purchasing Fortnite V-Bucks
Hello Microsoft Support, I am contacting you because I am unable to make purchases due to an “Incorrect Region” error. I live in Argentina, and my Windows region is already set to Argentina. However, I keep receiving the same error when trying to…
Windows for home | Windows 11 | Gaming
AI answer
Hacked Account
Around May of this year my Microsoft account was hacked and I lost everything i played for over the years and Microsoft support hasn't helped a bit. I've sent screenshots of hard evidence proving the account was mine for example the email from Microsoft…
Windows for home | Windows 11 | Gaming
AI answer
Outlook.com incorrectly reports daily sending limit and I cannot find a support channel for account review
Hello, I am seeking help with my personal Hotmail/Outlook.com account. Outlook.com repeatedly reports: "The daily message limit helps us free the world from spammers. We're sorry that it's getting in your way." However, I send very few…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Microsoft Authenticator – Lost 2FA Codes After Phone Change | Account Recovery Assistance
I'm reaching out for assistance with Microsoft Authenticator after losing access to my authentication codes when I switched to a new iPhone. My previous phone had Microsoft Authenticator set up to generate two-factor authentication (2FA) codes for my…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
How to create a bootable UBS drive for Windows 11 arm64 using a non-arm64 computer
I have 3 Surface laptops. 2, 5, and 7 versions. My 7 version, ARM64 Snapdragon processor, took a dive and will not boot. I need to create a bootable media (USB) device to be able to get Windows reinstalled on it. According to the posting on MS, you…
Windows for home | Windows 11 | Recovery and backup
AI answer
Issues accessing free software on the Education Application in Azure
I currently have an active Azure for Students subscription that was recently renewed. I went to view the free software that is offered in the Education application, however I found that It was no longer being listed. I signed out and signed back in just…
Azure Functions
An Azure service that provides an event-driven serverless compute platform.
AI answer
Is BizTalk Server 2020’s WCF-SQL adapter supported for connecting to Azure SQL Managed Instance?
My Org currently run BizTalk Server 2016 with its own databases and separate application OLTP databases on SQL Server 2016. We plan to migrate to BizTalk Server 2020, with BizTalk’s own databases remaining on SQL Server 2022 at a supported BizTalk update…
BizTalk Server
A family of Microsoft server products that support large-scale implementation management of enterprise application integration processes.
AI answer
Can't find the marketplace item "Data Sciences Virtual Machine - Windows 2019"
I've used this marketplace image in the past, but I can't find it in the markeplace now. All documentation that I've read says it is still there, but no matter how I search I do not find it.
Azure Data Science Virtual Machines
Azure Virtual Machine images that are pre-installed, configured, and tested with several commonly used tools for data analytics, machine learning, and artificial intelligence training.
AI answer
Minecraft account hacked and alias changed
My minecraft/microsoft account was hacked and two step verificaton was suddenly turned off and my email alias was removed is there any way I can get it back?
Windows for home | Windows 10 | Gaming
How to verify my Authenticator account
I am having trouble verifying my account and need help through Microsoft authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Forgotten pin for login to Microsoft.com
I am going round in circles, I've forgotten my Sign in with a passkey pin
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft Graph PATCH to b2bManagementPolicies returns 404 Request_ResourceNotFound while GET succeeds
I am developing a Windows PowerShell 5.1 script to manage the allowed-domain list for Microsoft Entra B2B guest invitations using certificate-based app-only authentication. Authentication succeeds, and I can retrieve the existing B2B management policy…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Recovering Original Windows Key Activation
Hello, I need assistance recovering my original Windows activation. About four years ago, I purchased a digital license for Windows 11 Home directly from the official Microsoft website and installed it myself on my PC. Windows was activated and working…
Windows for home | Windows 11 | Licensing and activation
Microsoft 365
Looking to cancel my Microsoft 365 subscription. I thought I needed it for a class however, I did not. Also I want to keep my msn email please.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Artifact Signing organization identity validation failed without a reason
Hello, Our Polish company, LiberUp sp. z o.o., submitted an Organization / Public identity validation for Azure Artifact Signing. Its status changed to Validation Fail. The notification email and Azure portal provide no reason. I cannot confirm whether…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AI answer
Problem In claiming free game pass via upi
Hello, I recently bought a new Windows 11 laptop in Hyderabad, India. It came with an “Included with Device” 3‑month Xbox Game Pass subscription. When I try to redeem it, the system only asks for credit/debit card details. I don’t have a card and I want…