16,849 questions

Sort by: Updated
1 answer

Compromised Microsoft Account — Original Email No Longer Exists

I have now attempted to sign in using my original Microsoft account email address, but Microsoft reports that the account does not exist. I suspect that an unauthorised person may have removed my original email address as a sign-in alias and replaced it…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-15T05:24:30.1933333+00:00
WANNI HUANG 0 Reputation points
answered 2026-10-15T05:25:34.2066667+00:00

AI answer

1 answer

Billing issues. Cannot log in

Billing issues cannot log in. I have paid for extra storage and cannot access it

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-15T04:09:53.5833333+00:00
Beverly McLoughlin 0 Reputation points
commented 2026-10-15T04:47:21.5433333+00:00
John Jefferson Doyon 91,020 Reputation points Independent Advisor
1 answer

Unable to Contact Azure Billing Support – Request for Waiver of ₹45,000 Bill After Student Credits Expired

Hi Microsoft Azure Community, I am seeking assistance with an unexpected Azure bill of approximately ₹45,000 after my Azure student credits expired. I originally used Azure for learning, personal projects, and development purposes, relying on the student…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,168 questions
asked 2026-10-15T02:43:33.7866667+00:00
Pranjal 0 Reputation points
answered 2026-10-15T02:44:38.6866667+00:00

AI answer

1 answer

Stuck on Store developer registration — Macao SAR has no state/province

I'm registering as a Microsoft Store developer and have already passed ID verification. I'm stuck on the address / contact info step. - Account country/region selected: Macao SAR - The State/province field has no valid option (Macao SAR has no…

Microsoft Partner Center | Other
asked 2026-10-15T01:57:05.95+00:00
Ray 0 Reputation points
answered 2026-10-15T01:59:00.76+00:00

AI answer

1 answer

Incorrect Region Error When Purchasing Fortnite V-Bucks

Hello Microsoft Support, I am contacting you because I am unable to make purchases due to an “Incorrect Region” error. I live in Argentina, and my Windows region is already set to Argentina. However, I keep receiving the same error when trying to…

Windows for home | Windows 11 | Gaming
asked 2026-10-15T01:55:37.2433333+00:00
matias perez acevedo 0 Reputation points
answered 2026-10-15T01:56:00.27+00:00

AI answer

1 answer

Hacked Account

Around May of this year my Microsoft account was hacked and I lost everything i played for over the years and Microsoft support hasn't helped a bit. I've sent screenshots of hard evidence proving the account was mine for example the email from Microsoft…

Windows for home | Windows 11 | Gaming
asked 2026-10-15T01:31:12.6533333+00:00
Jack Shagena 0 Reputation points
answered 2026-10-15T01:31:57.3666667+00:00

AI answer

1 answer

Outlook.com incorrectly reports daily sending limit and I cannot find a support channel for account review

Hello, I am seeking help with my personal Hotmail/Outlook.com account. Outlook.com repeatedly reports: "The daily message limit helps us free the world from spammers. We're sorry that it's getting in your way." However, I send very few…

Outlook | Web | Outlook.com | Email
asked 2026-10-15T00:53:02.16+00:00
JohnTalty-8067 0 Reputation points
commented 2026-10-15T01:28:00.6433333+00:00
JohnTalty-8067 0 Reputation points
1 answer

Microsoft Authenticator – Lost 2FA Codes After Phone Change | Account Recovery Assistance

I'm reaching out for assistance with Microsoft Authenticator after losing access to my authentication codes when I switched to a new iPhone. My previous phone had Microsoft Authenticator set up to generate two-factor authentication (2FA) codes for my…

Microsoft Security | Microsoft Authenticator
asked 2026-10-15T00:11:34.11+00:00
Martina Adrianza 0 Reputation points
answered 2026-10-15T00:11:51.95+00:00

AI answer

1 answer

How to create a bootable UBS drive for Windows 11 arm64 using a non-arm64 computer

I have 3 Surface laptops. 2, 5, and 7 versions. My 7 version, ARM64 Snapdragon processor, took a dive and will not boot. I need to create a bootable media (USB) device to be able to get Windows reinstalled on it. According to the posting on MS, you…

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-14T21:26:32.58+00:00
Robert Stewart 0 Reputation points
answered 2026-10-14T21:26:46.4933333+00:00

AI answer

1 answer

Issues accessing free software on the Education Application in Azure

I currently have an active Azure for Students subscription that was recently renewed. I went to view the free software that is offered in the Education application, however I found that It was no longer being listed. I signed out and signed back in just…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,393 questions
asked 2026-10-14T21:07:59.8+00:00
Brandon Stowe 0 Reputation points
answered 2026-10-14T21:08:11.42+00:00

AI answer

1 answer

Is BizTalk Server 2020’s WCF-SQL adapter supported for connecting to Azure SQL Managed Instance?

My Org currently run BizTalk Server 2016 with its own databases and separate application OLTP databases on SQL Server 2016. We plan to migrate to BizTalk Server 2020, with BizTalk’s own databases remaining on SQL Server 2022 at a supported BizTalk update…

BizTalk Server
BizTalk Server

A family of Microsoft server products that support large-scale implementation management of enterprise application integration processes.

432 questions
asked 2026-10-14T21:01:52.44+00:00
Sandeep Srinivas 0 Reputation points
answered 2026-10-14T21:02:57.1566667+00:00

AI answer

1 answer

Can't find the marketplace item "Data Sciences Virtual Machine - Windows 2019"

I've used this marketplace image in the past, but I can't find it in the markeplace now. All documentation that I've read says it is still there, but no matter how I search I do not find it.

Azure Data Science Virtual Machines
Azure Data Science Virtual Machines

Azure Virtual Machine images that are pre-installed, configured, and tested with several commonly used tools for data analytics, machine learning, and artificial intelligence training.

72 questions
asked 2026-10-14T20:59:46.79+00:00
Gloff, Kevin 0 Reputation points
answered 2026-10-14T21:00:37.79+00:00

AI answer

1 answer

Minecraft account hacked and alias changed

My minecraft/microsoft account was hacked and two step verificaton was suddenly turned off and my email alias was removed is there any way I can get it back?

Windows for home | Windows 10 | Gaming
asked 2026-10-14T19:45:57.7733333+00:00
The Old Man 0 Reputation points
commented 2026-10-14T20:23:15.52+00:00
John Jefferson Doyon 91,020 Reputation points Independent Advisor
1 answer

How to verify my Authenticator account

I am having trouble verifying my account and need help through Microsoft authenticator

Microsoft Security | Microsoft Authenticator
asked 2026-10-14T19:59:20.65+00:00
Kaitlyn Oster 0 Reputation points
answered 2026-10-14T19:59:33.0966667+00:00

AI answer

1 answer

Forgotten pin for login to Microsoft.com

I am going round in circles, I've forgotten my Sign in with a passkey pin

Microsoft Security | Microsoft Authenticator
asked 2026-03-25T11:41:27.9033333+00:00
Gary Austin 5 Reputation points
commented 2026-10-14T19:46:58.2933333+00:00
CHARLES VOGEL 0 Reputation points
1 answer

Microsoft Graph PATCH to b2bManagementPolicies returns 404 Request_ResourceNotFound while GET succeeds

I am developing a Windows PowerShell 5.1 script to manage the allowed-domain list for Microsoft Entra B2B guest invitations using certificate-based app-only authentication. Authentication succeeds, and I can retrieve the existing B2B management policy…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-10-14T19:22:27.57+00:00
Ganga Raju 0 Reputation points
commented 2026-10-14T19:24:32.6333333+00:00
Ganga Raju 0 Reputation points
1 answer

Recovering Original Windows Key Activation

Hello, I need assistance recovering my original Windows activation. About four years ago, I purchased a digital license for Windows 11 Home directly from the official Microsoft website and installed it myself on my PC. Windows was activated and working…

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-14T15:39:26.7833333+00:00
Alivia 0 Reputation points
edited a comment 2026-10-14T18:34:56.83+00:00
Neil D 34,915 Reputation points Volunteer Moderator
1 answer

Microsoft 365

Looking to cancel my Microsoft 365 subscription. I thought I needed it for a class however, I did not. Also I want to keep my msn email please.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-14T18:24:24.7966667+00:00
michael bryant 0 Reputation points
commented 2026-10-14T18:28:37.49+00:00
1 answer

Artifact Signing organization identity validation failed without a reason

Hello, Our Polish company, LiberUp sp. z o.o., submitted an Organization / Public identity validation for Azure Artifact Signing. Its status changed to Validation Fail. The notification email and Azure portal provide no reason. I cannot confirm whether…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,817 questions
asked 2026-10-14T17:50:45.3666667+00:00
Jakub Różycki 0 Reputation points
answered 2026-10-14T17:51:05.2233333+00:00

AI answer

1 answer

Problem In claiming free game pass via upi

Hello, I recently bought a new Windows 11 laptop in Hyderabad, India. It came with an “Included with Device” 3‑month Xbox Game Pass subscription. When I try to redeem it, the system only asks for credit/debit card details. I don’t have a card and I want…

Windows for home | Windows 11 | Gaming
asked 2026-03-14T20:18:13.6833333+00:00
Manzoor Mustafa 0 Reputation points
commented 2026-10-14T17:36:32.9533333+00:00
dhiraj mahajan 0 Reputation points