Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,793 questions
1 answer
Cancel Microsoft Office Subscription
Hello, I want to cancel my microsoft office subscription.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-10-26T18:56:11.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 80%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lauren Gagnon
0
Reputation points
answered
2026-10-26T18:56:38.94+00:00
AI answer
1 answer
Personal Microsoft account (@hotmail.com) incorrectly associated with EY Microsoft Entra tenant — Unable to leave organization
Hello, I have a personal Microsoft account using a @hotmail.com email address. My Outlook.com mailbox works normally, and I can sign in to it without any issues. However, when I access the Microsoft Azure or Microsoft Entra portals, my account appears to…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,489 questions
asked
2026-10-26T18:45:17.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 14.000000000000002%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
Lucas Ariel Saavedra
0
Reputation points
answered
2026-10-26T18:45:47.98+00:00
AI answer
1 answer
How can I get the invoice for the GH-300 exam, I have cleared the exam but I need the payment invoice
How can I get the invoice for the GH-300 exam, I have cleared the exam but I need the payment invoice
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,827 questions
asked
2026-10-26T18:26:53.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 75%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mayuri Aggarwal
0
Reputation points
edited the question
2026-10-26T18:36:13.4266667+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
I have 2 Microsoft accounts. How do I delete one???
I seem to have 2 Microsoft accounts, both with the same mobile number but with 2 different email addresses. How do I delete one?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,704 questions
asked
2026-10-26T18:22:46.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 85%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Maura Rich Gray
0
Reputation points
answered
2026-10-26T18:23:33.9366667+00:00
AI answer
1 answer
Dell Lattitude business PC crashed and Best buy lost my MS Office program that I pay monthly for during the repair
I have a MS Office account that I pay monthly for and I need to download it onto mt PC
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,807 questions
asked
2026-10-26T17:46:06.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 37%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Thomas Benthien
0
Reputation points
answered
2026-10-26T17:46:42.1166667+00:00
AI answer
1 answer
EXCEL WORKBOOK CRASH
i am working on an excel file with multiple worksheets and when i create a copy of a worksheet as workbook it works, then when i try to create another copy of a different worksheet aas a workbook, excel crashes, what is causing it and how to solve it
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,844 questions
asked
2026-10-26T17:44:06.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 23%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Tanay Dalwadi [KCA]
0
Reputation points
answered
2026-10-26T17:45:28.86+00:00
AI answer
1 answer
how do I delete office subscriton -
How do I cancel my personal Office Suite subscription? I already have Microsoft 365-nothing works when I try
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,807 questions
asked
2026-10-26T17:32:38.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 5%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Donna Markowski
0
Reputation points
answered
2026-10-26T17:33:36.37+00:00
AI answer
1 answer
App Integrity Validation failed after passed Face Check : "Error code: forbidden"
Hope you can help on this. I am trying to complete identity validation for my organization in Azure Artifact Signing. Every attempt fails with: "Error code: forbidden" Error details: Missing permission to fullfill this request. App…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,796 questions
asked
2026-10-26T16:46:18.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 11%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Anttoni Rautio
0
Reputation points
answered
2026-10-26T16:46:33.5166667+00:00
AI answer
1 answer
Outlook not receiving emails on laptop, tablet or phone using either wifi or phone
This morning my Outlook inbox was empty. I spent an hour on the phone with the email provider trying to fix this. Then we uploaded Yahoo mail on my tablet and there was the ton of expected email. So Outlook is not downloading my emails from my…
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,339 questions
asked
2026-10-26T16:25:57.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 6%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
paul leonard
0
Reputation points
answered
2026-10-26T16:27:06.34+00:00
AI answer
1 answer
Stuck in family group with unknown organiser Abc-cannot leave and chrome blocked
Hello team, My Microsoft account is PII ******@gmail.com I am stuck in a Family Safety group where organizer shows as "Abc". I do not know this person Abc. I never added him. Because of this: My DOB is set to child and I cannot change it …
Windows for home | Windows 11 | Family and online safety
918 questions
asked
2026-10-26T16:07:40.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 59%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
Pradyun Dasgupta
0
Reputation points
edited the question
2026-10-26T16:24:24.63+00:00
CrazyKats
20,325
Reputation points
Volunteer Moderator
1 answer
How to restore account in authenticator- no backup button is present
I recently bought a new iphone and have previously only used Android before. I am trying to transfer over my microsoft authenticator accounts. I have backed up my account to the cloud and have confirmed this. When I open my authenticator app on my new…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,861 questions
asked
2026-10-26T16:22:19.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 89%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
Kolin Rubel
0
Reputation points
answered
2026-10-26T16:23:13.25+00:00
AI answer
1 answer
I can't sign in to the authenticator app
I have problems with the multi-factor authenticator
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,861 questions
asked
2026-07-08T03:53:50.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 67%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dayanay Castillo Villa
0
Reputation points
commented
2026-10-26T16:15:19.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 66%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
kendall faught
0
Reputation points
1 answer
OneNote - Broken Notebook & Sections
I have had 2 instances of OneNote telling me that my notebook and/or section is broken, and to copy it to another notebook. It's told me that a backup has been created, but no such backup exists in OneDrive. This is one error message it's posting: …
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,982 questions
asked
2026-10-26T16:02:26.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 24%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MS
0
Reputation points
answered
2026-10-26T16:03:32.62+00:00
AI answer
1 answer
No certificate detected
Attempting to log into Microsoft account with MFA and message received is "No certificate detected" on my personal I-phone 16 Pro.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,489 questions
asked
2026-10-26T15:52:14.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 92%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
McLemore, Mary (ext)
0
Reputation points
answered
2026-10-26T15:54:38.7033333+00:00
AI answer
1 answer
Artifact Signing Organization Identity Validation Blocked – AU10TIX Face Verification Failed
Hello Microsoft Artifact Signing Team, I am the authorized representative of a legally registered US company. Our existing Organization/Public identity validation is currently marked as "Action Required / In Progress." I attempted identity…
Azure Information Protection
Azure Information Protection
An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.
582 questions
asked
2026-10-26T15:49:30.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 0%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
David Morante
0
Reputation points
answered
2026-10-26T15:52:36.3933333+00:00
AI answer
1 answer
How can a direct Azure customer (Microsoft Customer Agreement) sign the French Health Data Hosting (HDS) Amendment without a licensing contact?
Hello, We are a French company (SEELO SAS) using Azure directly under a Microsoft Customer Agreement, with resources in France Central. Our services process personal health data governed by French law, so we need to sign the HDS contractual terms with…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,777 questions
asked
2026-10-26T15:50:13.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diego MOSES
0
Reputation points
answered
2026-10-26T15:52:02.45+00:00
AI answer
1 answer
I am locked out of my Azure account and cannot raise an Azure support ticket
I am locked out of my Azure account and cannot raise an Azure support ticket, cannot enable Azure account because Global admin was my account which is currently locked
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,489 questions
asked
2026-10-23T12:29:20.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 9%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alexey Lee
0
Reputation points
commented
2026-10-26T15:37:20.91+00:00
Alexey Lee
0
Reputation points
1 answer
Azure for Students
Hello everyone, I tried signing up for the Azure for Students, but it won't let me. I am logged in with my student email, but it still won't verify my account
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,382 questions
asked
2026-10-25T17:07:44.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 39%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Daniel Kalejaiye
0
Reputation points
commented
2026-10-26T15:10:53.7266667+00:00
Nathan Roberts (SN)
14,201
Reputation points Student Ambassador
Volunteer Moderator
1 answer
EXCEL FILE DIDNT OPEN
EXCEL2013 FILE DIDNT OPEN. if i open it. it shows "microsoft office cant find your license for this application"
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,844 questions
asked
2026-10-26T14:56:33.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 3%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AKS
0
Reputation points
answered
2026-10-26T14:58:22.3366667+00:00
AI answer
1 answer
Hello I need help with the microsoft 365 account
Hello, It seems taht I made a mistake and bought and installed my Microsoft 365 subscription using an email that was functioning on a stand alone/one time Office licence. Since than I have xperienced a lot of issues with Outlook. And I still have a lot…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,470 questions
asked
2026-10-26T14:34:31.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 38%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
LAURENTIU VIERU
0
Reputation points
answered
2026-10-26T14:34:50.98+00:00
AI answer