Cancel Microsoft Office Subscription

Lauren Gagnon 0 Reputation points
2026-10-26T18:56:11.5433333+00:00

Hello,

I want to cancel my microsoft office subscription.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. AI answer

    2026-10-26T18:56:38.94+00:00

    Cancel the subscription from your Microsoft account’s Services & subscriptions page using the same personal account that purchased Microsoft 365.

    Cancel the subscription

    1. Open Services & subscriptions and sign in with the Microsoft account used for the purchase.
    2. Find Microsoft 365 and select Cancel subscription. Depending on the plan, this may appear as Upgrade or Cancel.
    3. Review the cancellation details.
    4. Select I don’t want my subscription to confirm. ^1^

    If the page shows Turn on recurring billing, cancellation is already scheduled. The subscription will expire on the displayed date, and you will not be charged again.

    Important exceptions

    • Purchased through Apple, Google Play, Amazon, or another retailer: Cancel through that seller rather than Microsoft. ^1^
    • Cancel option is missing: Check that you used the purchasing Microsoft account. An overdue balance may also prevent cancellation until it is paid. [^2^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Unable to cancel your Microsoft subscription | Microsoft Support")
    • Refund: Not every cancellation receives one. Microsoft determines eligibility during cancellation; if no refund is issued, access typically continues until the current billing period ends. [^3^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Microsoft subscription refund policy | Microsoft Support")

    Before cancelling, download or move files if your storage exceeds the free allowance. After cancellation, storage reverts to 5 GB of cloud storage and 15 GB of Outlook.com storage; exceeding those limits can stop OneDrive synchronization and Outlook.com email service. ^1^

    References

    1. Cancel a Microsoft 365 subscription
    2. [Unable to cancel your Microsoft subscription | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
    3. [Microsoft subscription refund policy | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
    AI-generated content may be incorrect. Read our transparency notes for more information.

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