Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,858 questions
1 answer
Problem authenticator not show app code
Hii all i have problem with authenticator app I reset my phone a week ago and forgot to back up Microsoft Authenticator, so now my authenticator app is empty. Is it still possible to recover it?
Microsoft Security | Microsoft Authenticator
asked
2026-10-29T19:08:15.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 7.000000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Edward エ ド ワ ド ア デ ィ パ ッ ト ラ ー Adiputra
0
Reputation points
answered
2026-10-29T19:08:58.11+00:00
AI answer
1 answer
Re-appeal link redirects to Login/Blocked: requesting manual review of a new Shopify home goods store's closed account
Our new Microsoft Advertising account was closed for "suspicious activity." The re-appeal link Microsoft emailed us worked last week, but now it only opens ads.microsoft.com/Login/Blocked with no appeal form, so we can't use the appeal…
Microsoft Advertising | Accounts, profiles, and login | Account access
Microsoft Advertising | Accounts, profiles, and login | Account access
Managing permissions and login credentials to access Microsoft Advertising accounts
283 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 28.999999999999996%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
1 answer
Azure AD B2C Emails not being delivered
Since this morning customers signing on with our service do not receive the email with the verification code anymore. The audit logs show successful sending of the email. We were able to verify the issue and tried with different email addresses at…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,140 questions
asked
2026-10-29T17:43:39.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 62%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
RAMA SUBRAHMANYAM KANCHARLA
0
Reputation points
commented
2026-10-29T18:50:48.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 35%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Day, Tom
0
Reputation points
1 answer
safe senders list
My safe senders list is full. How do i expand it or edit it?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,646 questions
asked
2026-10-29T18:24:27.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 85%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Atlanta AR
0
Reputation points
answered
2026-10-29T18:25:12+00:00
AI answer
1 answer
Purchased new HP PC. It came with 360 Office for a year. How to install it?
Wife is ADMINISTRATOR of our Windows / Microsoft accounts. I bought an HP PC and would like my own account. Her credentials keep popping up with her 1 license for Office 360. How do I establish myself as an account holder of the product?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,910 questions
asked
2026-10-29T18:06:27.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 73%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
ad trax
0
Reputation points
answered
2026-10-29T18:07:13.2633333+00:00
AI answer
1 answer
setting up azure artifact signing, the au10tix app wont accept my photo
on the au10tix phone app, i move in and out, and into sunshine and shadow, and put the phone in a holder to avoid shake. it only says oops something went wrong contact you administrator. comsodering microsoft is my administator, the ai support does not…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,786 questions
asked
2026-10-27T20:15:48.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 98%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Tony Walters
0
Reputation points
commented
2026-10-29T18:06:33.7633333+00:00
Tony Walters
0
Reputation points
1 answer
Azure for Students Verification Fails Immediately — "You do not have access"
Hello Microsoft Azure Support Team, I am a currently enrolled student at Charotar University of Science and Technology (CHARUSAT), Gujarat, India. I am trying to activate Azure for Students to learn cloud computing and build academic projects. When I…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,089 questions
asked
2026-10-29T18:03:10.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 50%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E2H%3C/text%3E%3C/svg%3E)
25MSIT023 HEET DADHANIYA
0
Reputation points
answered
2026-10-29T18:04:17.1+00:00
AI answer
1 answer
Windows 11: Recurring application crashes and BSODs on an Intel i9-14900HX laptop
I've been experiencing frequent application crashes and BSODs on my laptop for the last couple of months and am struggling to identify a common cause. Using WinDbg to analyse application crash dumps, I frequently encounter 0xc0000005 access violations,…
Windows for home | Windows 11 | Performance and system failures
32,774 questions
asked
2026-10-25T15:48:49.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 33%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
James Patrick-Gleed
0
Reputation points
commented
2026-10-29T18:03:08.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 31%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
endong liu
0
Reputation points
1 answer
Edge program registration blocked – 715-123225
Hello, I am registering for the Microsoft Edge program in Partner Center as an Individual developer (country: Egypt) to publish a free browser extension, "Elevate Reading". My registration was blocked with the message "Microsoft runs on…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,772 questions
asked
2026-10-29T17:46:58.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 17%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Elevate Academy
0
Reputation points
answered
2026-10-29T17:48:30.23+00:00
AI answer
1 answer
Image resizer not opening when photos are hi-lited
I downloaded PowerToys and want to use the Image Resizer option. I can open the image resizer option and navigate through it. The problem is when I select my photos from my file explorer. I chose the photos and then right click. I can click on Image…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,607 questions
asked
2026-10-29T17:41:02.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tracey Belles-Durning
0
Reputation points
answered
2026-10-29T17:42:05.99+00:00
AI answer
1 answer
ACS reports email delivered in seconds, but Outlook headers show about 11 minutes of transport latency
I send transactional email from Azure Communication Services over authenticated SMTP (STARTTLS, port 587) to a personal Outlook.com mailbox on live.ca. For one test message on October 29, 2026, I observed this timeline (all times…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,646 questions
asked
2026-10-29T17:20:37.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 91%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rémi Bédard-Couture
0
Reputation points
answered
2026-10-29T17:22:01.0466667+00:00
AI answer
1 answer
Update address
I've asked before and tried everything that any site or person suggested. Microsoft will not accept the city I live in. What is a customer support number to call or email? They have sent a million threatening emails to cut service without payment - but I…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,799 questions
asked
2026-10-29T16:47:51.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 26%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kristen Evenson
0
Reputation points
commented
2026-10-29T17:21:21.69+00:00
Kristen Evenson
0
Reputation points
1 answer
Account integrity. Sign-in never stops loading/buffering
Hi Support, I am unable to sign in to my outlook account and my outlook account that is already signed in on my phone is not receiving e-mails. Is there a way to check if my account integrity is still intact if I have been hacked? I am still able…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,700 questions
asked
2026-10-29T16:52:07.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 81%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sakata Gintoki
0
Reputation points
answered
2026-10-29T16:53:13+00:00
AI answer
1 answer
Lost spreadsheet on excel
I worked on a spreadsheet for four days in excel and autosave was active. The fifth day the spreadsheet had disappeared and I can't find it.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,123 questions
asked
2026-10-29T16:52:21.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 26%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mark Howie
0
Reputation points
answered
2026-10-29T16:53:09.3733333+00:00
AI answer
1 answer
Issues having my program whitelisted from Microsoft Defender Smartscreen
Microsoft Defender Smartscreen has recently started flagging the most recent version of my company's software as unrecognized, saying it isn't commonly downloaded. I have looked into various ways to have our software whilelisted from this warning but I…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
849 questions
asked
2026-10-29T16:51:34.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 1%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Hranicky
0
Reputation points
answered
2026-10-29T16:51:57.4366667+00:00
AI answer
1 answer
My account has been disabled because bill went from nothing to 700.00 in 2days and my account is not inabled to use anymore
My Azure subscription was frozen because of unexpected billing charges from short‑term testing. I’m the account owner and cannot afford the bill; please review and assist with reopening or credit adjustment.
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,175 questions
asked
2026-10-29T16:48:38.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 1%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Stevie Mann
0
Reputation points
answered
2026-10-29T16:49:46.8133333+00:00
AI answer
1 answer
ACS retirement cutoff: ACS resource created Oct 26, 2026 — how can a critical-need phone-number exception be reviewed?
We are a small primary care clinic running our HIPAA-covered AI tools in our own Azure subscription under the Microsoft BAA (pay-as-you-go subscription opened October 24, 2026). Our Communication Services resource was created on October 26, 2026 — three…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,843 questions
asked
2026-10-29T16:33:42.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 72%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGO%3C/text%3E%3C/svg%3E)
Girish Oli
0
Reputation points
answered
2026-10-29T16:35:04+00:00
AI answer
1 answer
How do I change GeoLocation on a public IP address showing wrong location/region?
Hello, My IP address is geolocating in different states as opposed to the one it office resides in. Can someone update the geolocation of my IP address?
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,044 questions
asked
2026-10-29T16:10:07.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 65%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Randy Baldeo
0
Reputation points
answered
2026-10-29T16:11:01.5766667+00:00
AI answer
1 answer
MFA emails ADb2c not working
Azure ADb2C not sending MFA emails since around 2PM. Was working this morning.
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,140 questions
asked
2026-10-29T15:56:29.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 47%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Deepthi Sundaram
5
Reputation points
answered
2026-10-29T15:57:29.6266667+00:00
AI answer
1 answer
Where is my 25 digit product key for publisher license I bought?
I bought a publisher license. Where is my 25 digit product key?
Microsoft 365 and Office | Publisher | For home
Microsoft 365 and Office | Publisher | For home
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
1,136 questions
asked
2026-10-29T15:25:13.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 85%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
St Mary Star of the Sea
0
Reputation points
answered
2026-10-29T15:25:52+00:00
AI answer