Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,102 questions
0 answers
2 accounts/ paying twice
Hello I am paying for 2 subscriptions - 1 - Via my hotmail that has now been closed down. This one is an annual subscription and because i cannot log in to veryify the cancellation, i cannot cancel it and the payment keeps coming out. 2 - Via my new…
Outlook | Windows | Classic Outlook for Windows | For home
asked
2026-11-08T17:23:29.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 75%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Nicole Horne
0
Reputation points
asked
2026-11-08T17:23:29.34+00:00
Nicole Horne
0
Reputation points
0 answers
Outlook account recovery form asks for mandatory information not on the account
Starting with the question: Is there a way to get in contact with an actual support person to assist in this process? This is due to the automated (AI assistant and phone) and online options failing. Below will be the description of the situation. Trying…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,627 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 33%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
Refund a one time purchase of Excel and purchase a one time Office
I originally had purchased an Microsoft Office account (Excel/Word/PP) from a third party in 2021. My Excel commands stopped working and I was notified MAC OS not longer supported. I purchased a one time Excel only pkg on 10/15. I was under the…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,777 questions
asked
2026-11-08T17:15:45.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 4%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
David Breault
0
Reputation points
answered
2026-11-08T17:16:37.3766667+00:00
AI answer
1 answer
Need update on request number 7111370672
I have not received an update on request number 7111370672. I do not receive emails in my inbox. So far I’ve spent over 4 hours with support and copilot to no avail.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,571 questions
asked
2026-11-08T17:09:38.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 89%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tom and Joan Brusca
0
Reputation points
answered
2026-11-08T17:10:16.9566667+00:00
AI answer
1 answer
MIcrosoft 365 One Drive file sharing
I have invited my daughter to my Microsoft 365 family subscription. Although she is supposed to have her own 1TB One Drive space, she can view my files on her One Drive file explorer. How can I stop her from sharing my One Drive space and do not have…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,725 questions
asked
2026-11-08T17:09:01.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 28.999999999999996%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKV%3C/text%3E%3C/svg%3E)
Kelly Vichou
0
Reputation points
answered
2026-11-08T17:09:21.5133333+00:00
AI answer
1 answer
AI-103 Exam Booking and Payment Issue
I attempted to schedule my AI-103 certification exam, and the payment of $58 was successfully deducted from my account. However, after clicking on "Agree and Process," the page redirected me to enter my card details again. When I refreshed the…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,764 questions
asked
2026-11-08T17:03:32.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 76%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Asad Khursheed
0
Reputation points
edited the question
2026-11-08T17:04:36.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
0 answers
Did anyone get stuck in a loop after this past weeks upgrade
So last week there was an upgrade that went out and after I restarted my computer, it was stuck in a loop, which told me: Preparing Auto Repair Preparing for Recovery Diagnosing PC Looking for Solution Then afterwards went into a blue screen that…
Windows for home | Windows 11 | Windows update
15,787 questions
asked
2026-11-08T17:01:49.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 44%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDO%3C/text%3E%3C/svg%3E)
D. Owen
0
Reputation points
2 answers
Microsoft 365 still has Publisher
Microsoft 365 still has Publisher. Publisher may not be supported but it can still be opened. I never used it. It would be nice if Microsoft could remove the Publisher bloat in an update. Especially since Microsoft has been aware for a long time it was…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,571 questions
asked
2026-11-08T16:52:24.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 18%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL4%3C/text%3E%3C/svg%3E)
LeeBall-47
0
Reputation points
edited an answer
2026-11-08T17:28:24.7666667+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
2 answers
Email server rejecting emails
My email address is now blocking emails. Can you assist please. It seems to be from gmail accounts that are registered domains. Below is the bounce back message from my other email account: The response from the remote server was: 550 5.7.1 Message…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,571 questions
asked
2026-11-08T16:51:20.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 7.000000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Charlie Leonard
0
Reputation points
answered
2026-11-08T17:28:12.0533333+00:00
EmilyS726
278.8K
Reputation points
Independent Advisor
1 answer
How to get "Edge" blue dot off of google docs
I am having the floating blue edge dot on my google docs documents. I really want it removed/disabled. How can I do that?
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,701 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 64%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
1 answer
Bobux Removed
whyd you remove the 200/100 robux option?? and is there a region where it is available? but why remove it, your like a multi-milion company that just removed the options. i know im a little bit late but still, WHYYY?!
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,689 questions
asked
2026-11-08T16:40:29.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 28.999999999999996%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
grinszes gg
0
Reputation points
answered
2026-11-08T17:13:06.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
127K
Reputation points
Independent Advisor
0 answers
I am unable to sign in to portal.azure.com using my hotmail account. Please help!
Dear Support team, I am trying to login to portal.azure.com using my hotmail account. I am having a lot of difficulty. I have tried all options, including resetting how i sign in, removing and adding in Authenticator, etc. But no luck. I also run into 8…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,465 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 91%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
1 answer
Shipping Support?
Is there any way at all to get to MS to explain a shipping delay? I purchased a surface with a keyboard. The keyboard is just sitting in the purchased state, with no update on shipping for almost 2 weeks. It is crazy! The surface is useless without a…
Surface | Other
1,487 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 67%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
Excel has stopped working on my iMac. Why
cannot open spreadsheets, cannot delete a workbook from my screen. Word is working fine
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,777 questions
asked
2026-11-08T16:28:47.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 62%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFJ%3C/text%3E%3C/svg%3E)
FRANK J MECHURA
0
Reputation points
answered
2026-11-08T17:05:06.39+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
1 answer
Locked out of my Microsoft Account
Since I had a new phone I can't connect to my business microsoft account using the authentificator app. My account is the admin for my organisation. How can I contact Microsoft support to reset my 2 factor autentification?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,238 questions
asked
2026-11-08T16:25:13.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 94%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Victor Chardonnens
0
Reputation points
answered
2026-11-08T17:14:05.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
7,220
Reputation points Microsoft External Staff
Moderator
1 answer
Outlook calendar and contacts not syncing anymore with Calendar and contacts on my Android phone
I use Outlook classic version on my Windows 11 PC. I use Gmail in my outlook for emails, Outlook People for my contacts and Outlook calendar. On my Galaxy S20 FE I use Gmail app for my emails, the Calendar app and the contacts app that were syncing with…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,102 questions
asked
2026-11-08T16:12:03.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 77%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP9%3C/text%3E%3C/svg%3E)
PauleBollen-9983
0
Reputation points
answered
2026-11-08T16:12:21.9966667+00:00
AI answer
0 answers
Broken headset but warranty date is incorrect
I bought an Xbox Stereo Headset from Smyths on 13/12/2025, it is physically broken, Smyths say their policy is 6 months and i should contact Microsoft. I have tried the online chat but the AI responses arent helping and the only way they could connect me…
BizTalk Server
BizTalk Server
A family of Microsoft server products that support large-scale implementation management of enterprise application integration processes.
433 questions
asked
2026-11-08T16:10:40.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 8%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Connor Strickson
0
Reputation points
asked
2026-11-08T16:10:40.8433333+00:00
Connor Strickson
0
Reputation points
1 answer
Reset a Surface Pro 7 when Microsfoft Instructions do not work
Trying to Restore/Reset my Surface Pro. I have followed all Microsoft instructions to do so. They have failed. Example: Despite creating the Recovery Drive and restarting with the instructed volume down...the device will simply ignore the instruction…
Surface | Surface Pro | Install and update
3,423 questions
asked
2026-11-08T16:05:46.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 5%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Janice
0
Reputation points
answered
2026-11-08T16:07:23.84+00:00
AI answer
0 answers
Artifact Signing organization verification: "You need permission" despite matching email and Identity Verifier role
We are unable to complete Public Organization identity validation for Azure Artifact Signing (South Korea / Korea Central). The existing validation request is in "Action Required" status and asks us to complete identity verification. Both the…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,707 questions
asked
2026-11-08T16:03:28.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 99%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Corp AMSquare
0
Reputation points
asked
2026-11-08T16:03:28.1933333+00:00
Corp AMSquare
0
Reputation points
1 answer
Difference between Create Basic Task and Create Task in Task Scheduler Library
What is the difference between the option for creating a Basic Task and Create a Task in the Actions menu?
Windows for home | Windows 10 | Settings
21,849 questions
asked
2026-11-08T16:01:44.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 86%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Peter Trickey
0
Reputation points
edited an answer
2026-11-08T16:19:08.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.6K
Reputation points MVP
Volunteer Moderator