<AI response>We're sorry. We were unable to provide an AI-generated response to your question. Please wait for a community response.</AI response>
No kidding? Respond to this one as well, cracked idiot.
Shipping Support?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 67%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dereck
0
Reputation points
Is there any way at all to get to MS to explain a shipping delay? I purchased a surface with a keyboard. The keyboard is just sitting in the purchased state, with no update on shipping for almost 2 weeks. It is crazy! The surface is useless without a keyboard for me. But it hasn't shipped and I can't get any explanation or a person on the telephone. The robot is useless on MS help line. Does anyone, anywhere have any experience on how to get to someone to explain if/when my keyboard is going to ship.
I am seriously considering NEVER working with this company again after the robot experience. Their AI robot is beyond stupid.
Surface | Other