25,021 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags

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My account was hacked and I'm grasping at straws trying to recover it.

Recently my secondary email was hacked. Consequently, they got access to a couple of accounts I had attached to it, like my main Xbox/Minecraft account. They changed the account alias (Which I know by some miracle through the Minecraft Launcher), as well…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T14:53:04.0866667+00:00
Dominic Tartaglia 0 Reputation points
answered 2026-10-07T14:53:21.36+00:00

AI answer

1 answer

How could I get access back to my email?

Guys, I am screwed! To reduce junk email in my Live.com account (which was my primary email for everything, including my Microsoft 365 subscription), I followed Microsoft's advice on its forum and made my secondary Gmail.com address my primary alias to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-05T13:09:58.79+00:00
Tan 0 Reputation points
commented 2026-10-07T14:16:37.6633333+00:00
Tan 0 Reputation points
2 answers

Regarding RULES on emails.

When i go into my rules for emails, 100's of rules are set to different emails that I've never heard of .(Not mine) so I am not receiving any emails. Some emails begin with the word (amazon). I've tried deleting and turning them off and nothing. I reset…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T13:33:58.4433333+00:00
mateo Garcia 0 Reputation points
answered 2026-10-07T14:14:20.9833333+00:00
EmilyS726 271.2K Reputation points Independent Advisor
1 answer

How to fix "The daily message limit helps us free the world from spammers--we're sorry that it's getting in your way. " Error

I have an account for our neighborhood community of about 30 emails. When I try to send an email to our community, I get this error message: The daily message limit helps us free the world from spammers--we're sorry that it's getting in your way. I have…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-06T13:35:28.0533333+00:00
Unity_Rolling 0 Reputation points
commented 2026-10-07T13:16:19.9266667+00:00
Unity_Rolling 0 Reputation points
0 answers

Strange display name associated with my email address

As the title states - cut-n-paste from another submission that Microsoft offered up. It seems this question has been asked before but when I click on the link I get taken to the home page for for Microsoft Q&A instead of the actual answer, which is…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T13:07:48.5+00:00
Richard Hunt 0 Reputation points
0 answers

Locked out of my Account

Hello, So I've been using the same Microsoft Account my whole life. I'm recently awaiting for a VERY important notification on a personal process with my local government and suddendly lost access to my account. Account recovery seems to be locked out…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T13:05:50.4766667+00:00
Yorham Carvajal Artavia 0 Reputation points
2 answers

I logged into my personal Outlook email on my previous company’s laptop. Some of my data is still syncing and visible there. Please advise how I can completely log out and remove my account so they cannot access my personal email or data again.

I logged into my personal Outlook email on my previous company’s laptop. Some of my data is still syncing and visible there. Please advise how I can completely log out and remove my account so they cannot access my personal email or data again.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T11:36:42.8566667+00:00
Gunendra Barali 0 Reputation points
answered 2026-10-07T12:15:33.92+00:00
SD - IA 180.5K Reputation points Independent Advisor
2 answers

My other microsoft account has been hacked

My Microsoft account was compromised after I was tricked into providing a Microsoft verification code during a fraudulent Minecraft verification. My account details were subsequently changed and I lost access. I previously received a request from…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T12:04:41.18+00:00
Alex E 0 Reputation points
answered 2026-10-07T12:11:28.7633333+00:00
shiv gupta 0 Reputation points
1 answer

I lost my Roblox and 2 step verification passwords

Hello Roblox I lost my account password on Roblox and don’t have access to the email address that was used to create this account I also don’t know my 2 step verification passwords please help.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T00:06:48.92+00:00
Lupe Gonzalez 0 Reputation points
edited the question 2026-10-07T10:35:20.3133333+00:00
Gérard Oomens 132.7K Reputation points Volunteer Moderator
0 answers

Why is my password not changing

Why is my password not changing it keep showing I should try again later

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T05:48:08.74+00:00
Joseph Sprague 0 Reputation points
edited the question 2026-10-07T10:20:06.6566667+00:00
Gérard Oomens 132.7K Reputation points Volunteer Moderator
1 answer

Password login not available

I have a short and hopefully a simple question. Recently, I haven't been able to log into outlook with a password. I have received the following error: "Cannot login with a password at the moment." I am able to login with an SMS…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T09:08:37.5633333+00:00
Yanita Mircheva 0 Reputation points
answered 2026-10-07T09:54:15.5333333+00:00
GsN5034 - IA 78,175 Reputation points Independent Advisor
0 answers

Some email accounts marked for deletion

i have outlook configured for a number of different email accounts across various domains. Last week email addresses for one domain have been "locked" and show as marked for deletion. One of these email addresses is the account registered for…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T09:26:13.26+00:00
Peter Nixon 0 Reputation points
2 answers

Why is it so difficult to reach out to a real person from microsoft when I am in trouble.

my acc got hacked and I need help as soon as possible but its just so difficult to talk to a live agent and get help from microsoft

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T07:54:50.3133333+00:00
Malhar Kharote 0 Reputation points
answered 2026-10-07T09:24:47.5833333+00:00
paulr0511 49,050 Reputation points Independent Advisor
5 answers

Forgot password and cannot change/reset password due to 2fa authentication

Hi, So I have a problem. On my pc I am still logged in to my e-mail account, but my password manager has overwritten my real password and I cannot remember what it is. The obvious thing is to reset the password, but this is where I am stuck in a loop. I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-08-23T12:30:36.2866667+00:00
Jorn Coppen 5 Reputation points
edited a comment 2026-10-07T08:56:54.6+00:00
Virginia M 42,240 Reputation points Independent Advisor
2 answers

Locked out of account due to suspicious activity however after filling multiple recovery forms in i can’t get it back.

was playing xbox at 2am, by 9am the next day my account had been locked and was prompted to fill in the ascr form. i’ve done that twice daily for the past 3 days with each and every one failing even though ALL THE INFO IS CORRECT AND I KNOW MY PASSWORDS.…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-06T17:01:41.55+00:00
Hannah Bryant 0 Reputation points
edited an answer 2026-10-07T08:14:44.7666667+00:00
Hornblower409 16,350 Reputation points
2 answers

Getting code for resetting password

I am trying to set up my email account on my ipad butry it I get a request to log into my Microsoft account when I enter the info I get a error that the account does not exist. How do I get onto my account to start a chat

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-06T16:01:20.58+00:00
Bill & Gerri Olvaney 0 Reputation points
answered 2026-10-07T06:27:51.68+00:00
Hornblower409 16,350 Reputation points
2 answers

Recover email. Need help from a real person not a form

Need to recover email address for hotmail that I've been trapped out of ages. I've tried many times to recover it via form and it keeps telling me I don't have enough information to get in and they block me. I need a actual customer service person to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-21T23:47:09.9533333+00:00
Shannon Feaver 0 Reputation points
commented 2026-10-07T06:03:29.0433333+00:00
موسى العمري 0 Reputation points
3 answers

My microsoft account "[PII Removed by Moderator]@gmail.com" got hacked

Hello sir My microsoft account "[PII Removed by Moderator]@gmail.com" got hacked some one change my recovery email and password, my recovery email is same as user name "[PII Removed by Moderator]@gmail.com" please restore my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-05T10:28:44.18+00:00
harshvardan sathe 0 Reputation points
edited the question 2026-10-07T05:30:21.4966667+00:00
Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
2 answers

BitLocker Recovery Key Lost — Need Help Identifying Microsoft Account

Hello, My Windows laptop is currently locked on the BitLocker Recovery screen. It says that BitLocker needs my recovery key because the Secure Boot policy has unexpectedly changed. I believe the recovery key is associated with a Microsoft Outlook account…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T03:45:48.1466667+00:00
Nurzhan Murat 0 Reputation points
answered 2026-10-07T05:28:24.1433333+00:00
GsN5034 - IA 78,175 Reputation points Independent Advisor
2 answers

Account Recovery not working

Hello, does Microsoft still do account recovery? I have tried to recover an account for 3 weeks now but have not received any “we reviewed your request” emails. It is also impossible to speak with a human being without going through multiple menus

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-16T14:56:18.9266667+00:00
Ryan S 5 Reputation points
commented 2026-10-07T05:07:47.4766667+00:00
Hornblower409 16,350 Reputation points