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New Outlook - Can't Open PDFs

Hello, New Outlook appears to be messing up again. I have a user who cannot open shared mailbox PDF attachments. They can open other files. It 'resolved' itself momentarily, and then it stopped working again. I tried the following I found on other…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-10T22:54:27.1633333+00:00
Sotero Morales Chona 0 Reputation points
edited an answer 2026-11-11T00:01:12.7766667+00:00
Lin V 1,970 Reputation points Independent Advisor
2 answers

shortcut keys?????

how do I stop shortcut /hotkey of the Lowercase letter L from locking me out of screen on Google, Amazon and other websites

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-10T22:10:18.89+00:00
Carrie Carmody 0 Reputation points
answered 2026-11-10T23:58:41.46+00:00
Manoel Barros 23,460 Reputation points Independent Advisor
2 answers

How do I freeze columns in Access

I want to freeze columns in Access to ID the rows as I move to the right. I cannot find an icon as with other Microsoft applications.

Microsoft 365 and Office | Access | For home | Windows
asked 2026-11-10T20:08:18.96+00:00
Dan Roach 0 Reputation points
recommended 2026-11-10T23:56:19.07+00:00
George Hepworth 23,135 Reputation points Volunteer Moderator
2 answers

I need real live help please

I need to talk to a real live person please. I am 77 and do not know much about computers. Please help. the phone number for all my accounts and e-mail is a land line. I have lost my e-mails because i could not get info on land line. i have a cell…

Outlook | Web | Outlook.com | Email
asked 2026-11-10T18:55:56.17+00:00
Judy Hochmuht 0 Reputation points
answered 2026-11-10T23:56:18.7266667+00:00
Emma1-N 14,920 Reputation points Microsoft External Staff Moderator
2 answers

changing primary name

I want to change my primary name in my family MS 365 but it says this is restricted by my organization. This is a personal account

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-11-10T18:53:44.7966667+00:00
John Campbell 0 Reputation points
answered 2026-11-10T23:56:02.9333333+00:00
Norah-L 13,570 Reputation points Microsoft External Staff Moderator
3 answers

Office 365 programs won't open

I have run the quick and full repair, I have uninstalled and reinstalled 365, I have restarted pc, I have looked for any updates. I go to file explorer and right mouse click on the various .exe program files and it says it can't find the file try to…

Microsoft 365 and Office | Other
asked 2026-11-07T23:22:34.7833333+00:00
Ruth Probasco 0 Reputation points
answered 2026-11-10T23:55:29.21+00:00
Ferdinand Nanalig 33,835 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

a random folder that is empty labled MicrosoftWindows.Client.CBS_cw5n1h2txyewy!InputApp was created in my downloads without downloading anything

it also says it has a file that exists in it but i cant see it

Windows for home | Windows 11 | Security and privacy
asked 2026-08-11T16:22:30.87+00:00
Snowe 20 Reputation points
answered 2026-11-10T23:54:40.5833333+00:00
rahh2 0 Reputation points
1 answer

my outlook account will not send emails to multiple addresses using BCC.

my outlook account will not send emails to multiple addresses using BCC. I send messages regularly to members. I am not allowed to show the email addresses due to GDPR. The messages just bounce back undelivered. Is there a solution please.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-10T15:44:24.8366667+00:00
Steve Cox 0 Reputation points
answered 2026-11-10T23:51:44.85+00:00
Ian-T 16,365 Reputation points Microsoft External Staff Moderator
0 answers

Artifact Signing organization identity validation stuck "In Progress"

Hello Microsoft Support Team, Our Azure Artifact Signing organization identity validation has been stuck in "In Progress" since October 28, 2026. No pending actions are shown in the Azure portal. No additional documents have been requested. …

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,773 questions
asked 2026-11-10T23:50:05.8266667+00:00
Maciej Czypek 0 Reputation points
edited the question 2026-11-10T23:51:19.2166667+00:00
Maciej Czypek 0 Reputation points
2 answers

No Check box next to emails

Check box my next to email has disappeared and been replaced with a blue line. Want to eliminate the blue line

Outlook | Web | Outlook.com | Email
asked 2026-11-10T18:29:51.3033333+00:00
Mary Ann Fearer 0 Reputation points
answered 2026-11-10T23:50:42.0733333+00:00
Emma1-N 14,920 Reputation points Microsoft External Staff Moderator
1 answer

Como desinstalar completamente o office 2019 para instalar o office 2021?

Ao instalar o office 2021 continua aparecendo o office 2019 que está instalado em outro computador. Já desinstalei o office 2019 do outro computador mas continua aparecendo na nova instalação do 2021 no outro computador

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-11-10T16:43:23.2666667+00:00
OSMAR MARCHI 0 Reputation points
answered 2026-11-10T23:49:40.7566667+00:00
Ian-T 16,365 Reputation points Microsoft External Staff Moderator
1 answer

My email got changed and into something else that i do not recognize.

Hello, i would like to reopen this case of mine. I have not yet replied to the follow up email because i got busy with work and now i am free to do anything to prove my proof of ownership of this account. please reply to me as soon as possible. i cannot…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-07T12:06:55.91+00:00
Charlie 0 Reputation points
commented 2026-11-10T23:49:28.41+00:00
Charlie 0 Reputation points
2 answers

Login help needed

I let my Microsoft 365 Family account lapse so I could be added to my wife's Microsoft 365 account. Now it seems I'm not able to log in to my wife's family account. I was added as a user of one of the available licenses on this account. Can I get help…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-10T21:50:01.6466667+00:00
Steve Hernandez 0 Reputation points
answered 2026-11-10T23:48:30.2433333+00:00
Jeronimo Fuerte 48,700 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Our Network Administrator left and He was the owner of the Azure account

Our network administrator retired. I have taken over where he left off and he said I had an administrative account. However, I don't seem to have full privileges and he is no longer with the company. I'm not sure what to do. I need to add an IP address…

Azure Role-based access control
Azure Role-based access control

An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.

1,206 questions
asked 2026-11-10T22:10:25.28+00:00
sharinoland 0 Reputation points
commented 2026-11-10T23:48:11.1866667+00:00
TP 165.2K Reputation points Volunteer Moderator
1 answer

Minecraft Bedrock Realms Subscription not appearing in Microsoft Subscriptions page.

I wanted to upgrade my Minecraft Bedrock Realm as more of my friends were wanting to play at the same time. I encountered the issue of not being able to access the subscription details. After a back and forth with the Minecraft help service, we were…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-10T17:09:54.1733333+00:00
Sophie Sparckles 0 Reputation points
answered 2026-11-10T23:46:48.67+00:00
Ian-T 16,365 Reputation points Microsoft External Staff Moderator
5 answers One of the answers was accepted by the question author.

Filter function does not seem to work

I need to filter only Jane what is the syntax for filter function I can't seem to make it work, I've searched exceljet

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-11-10T01:30:34.1966667+00:00
Jesus Torralba 40 Reputation points
commented 2026-11-10T23:45:20.43+00:00
Jesus Torralba 40 Reputation points
3 answers

Teams desktop app taskbar notification badge will not go away.

I have a notification badge that will not go away on my taskbar. I have marked all messages and activity notifications as read. I tried signing in and out (it did go away when I was signed out). The notification does not show up on my ios app. I have had…

Microsoft Teams | Microsoft Teams for education | Settings | Other
asked 2026-11-10T17:59:14.79+00:00
Alex 0 Reputation points
answered 2026-11-10T23:44:05.88+00:00
Alex 0 Reputation points
1 answer

Teams and Outlook require reauthentication on AVD machines

We are transitioning our AVD estate to host pools which use FSLogix. In these host pools users have given feedback that MS apps, mainly Teams and Outlook, keep asking for reauthentication throughout the day. I've seen this myself on the AVD machine I…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,187 questions
asked 2026-10-30T11:39:06.9133333+00:00
Adam Stewart 0 Reputation points
commented 2026-11-10T23:43:58.8966667+00:00
Adithya Prasad K 1,395 Reputation points Microsoft External Staff Moderator
2 answers

Cannot Clear Gmail Account Recent History in Outlook Mobile Apps

On the Outlook app, I'm unable to clear search history for multiple connected Gmail accounts. Steps already tried, none of which resolved it: Disabled search history in my Google Account settings Uninstalled and reinstalled the Outlook app Switched…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-10T16:49:03.9966667+00:00
Kael 0 Reputation points
answered 2026-11-10T23:43:37.2833333+00:00
Emma1-N 14,920 Reputation points Microsoft External Staff Moderator
1 answer

Minecraft account probably compromised – Launcher requests unknown email address during login

Hello, I need some help or guidance on how to reach the right support team regarding an issue with my Minecraft account. My account was probably compromised recently. In the Minecraft launcher, I can still see my correct, original email address that was…

Windows for home | Windows 11 | Gaming
asked 2026-11-10T17:49:15.4966667+00:00
dj 0 Reputation points
answered 2026-11-10T23:43:25.3133333+00:00
Ian-T 16,365 Reputation points Microsoft External Staff Moderator