Artifact Signing organization identity validation stuck "In Progress"

Maciej Czypek 0 Reputation points
2026-11-10T23:50:05.8266667+00:00

Hello Microsoft Support Team,

Our Azure Artifact Signing organization identity validation has been stuck in "In Progress" since October 28, 2026.

  • No pending actions are shown in the Azure portal.
  • No additional documents have been requested.
  • No further emails have been received, including in the spam/junk folder.
  • The status has not changed for 14 calendar days.

Could someone from the Artifact Signing team please investigate whether our validation is progressing normally or is stuck in the backend verification queue?

If necessary, I can provide our subscription details, organization information, and validation request ID through a private message.

Any assistance or escalation to the identity validation team would be greatly appreciated.

Thank you!

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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