Tag not monitored by Microsoft.
Training Certificates
Do we receive certificates for completing training. I need to show proof that I completed the 3 part Dyslexia training. This question is related to the following Learning Path
Community Center | Not monitored
Account hacked and stolen
About two weeks ago, my Microsoft account (including my Game Pass subscription) was stolen. After spending two hours figuring out how to reach a human representative, I waited several days only to be told that the personal information I provided was…
Windows for home | Windows 11 | Gaming
Microsoft Authenticator app on iphone
i changed iphone and now dont have access to authentificator account. when i try to login it says confirm identity using the app but i cant ever login, i know the password but there arent any other login methods. i dont know the it administrator that i…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Unable to Transfer Microsoft 365 to New Computer
I have a subscription for Microsoft 365 but I have not been able to transfer the subscription to my new computer. I need a live person to help me with immediately. I am facing a deadline and need to use Microsoft word. I will be happy to provide my…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Purchase issue.
I purchased a video game back in July and I have a confirmation number and email that it was purchased. i've been getting emails and notifications from my bank, today, that microsoft has been trying to charge my account 108.24. When I went to my order…
Windows for home | Windows 11 | Microsoft Store
AI answer
Cod erro : 0x904 carimbo de data/hora (UTC) 11/10/2026 05:32:46 PM
Ao entrar no Programa de conexão de area de trabalho Remota apresenta o erro : Cod erro : 0x904 carimbo de data/hora (UTC) 11/10/2026 05:32:46 PM e não consigo acessar o windows server 2016 Preciso de ajuda. Att. Edson Menezes
Windows for business | Windows Server | Networking | Other
Logged out and dont know password
I recently got logged out of my other account and now I dont remember the password. All the steps require being logged into the account like send a code to the email but I do not have access to the account. Is there a way to get the password changed…
Windows for home | Other | Recovery and backup
I Turned Off the IP Helper in Windows 10
I was mucking about in the Services menu and Disabled the IP Helper, thinking it had something to do with Internet Provider stuff. It turns out I was way wrong, and now I lost all communication with my computer. It turns on, but the monitor receives no…
Windows for home | Windows 10 | Performance and system failures
I lost my trash folder in outlook
I can't get my trash folder back in outlook. It's in every other email folder
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
AI answer
t account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent
Microsoft account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent Hello Microsoft Community, I'm writing here because we have exhausted all the official Microsoft account recovery and support options, and…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
How to reset the log in from a laptop I have already sold so the buyer can use the laptop?
I just sold a laptop that has Microsoft S on it. But the buyer can't use it because the log in is still under my account. However, that laptop doesn't show in my devices in my account, so I can't remove it that way. My current log in on my desktop now…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
It seems like all my posts have dissapeared
I sighed into my Microsoft account, but I don't see any posts under my profile.
Community Center | Discuss the Q&A site | Get started on Q&A
Initial steps or instructions to begin using Microsoft Q&A
OneNote for Mac desktop and iPad Layout & Syncing Issues
Hello, I have been an avid OneNote user for the past 8 years but recently in 2026 I've been discovering numerous OneNote syncing issues b/w mac desktop app and iPad, as well as changing (not for the better) layout issues on both platforms. The…
Microsoft 365 and Office | OneNote | For education | MacOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Double, erratic cursor
Why does my mouse have two cursors on the screen, that move erratically? Everytime I go to any site, a second cursor pops up, and I am unable to control either cursor.
Windows for home | Other | Search, touch, and mouse
AI answer
I can't sign in to my Microsoft / Xbox account i need help to recover it!
Hello Microsoft, I can't sign in to my account: Moderator note: PII ******@outlook.sa and i want to recover it and it says my password is wrong. i don't know if iam hacked or not because i need to change my password, but it is linked to my old phone…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Build 28000.3501 out to RP Channel
Live in W.U. https://support.microsoft.com/en-us/servicing/os/windows-11/2026/11/kb5132059-windows-11-26h1-security-update
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
Builds 26200 & 26300.9974 out to RP Channels
Live in W.U. https://support.microsoft.com/en-us/servicing/os/windows-11/2026/09/windows-11-version-26h2-update-history
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
Unable to send Internet traffic through Point to Site VPN on vpn gateway
We have a VPN Gateway hub in our US Gov tenant. There are six connected Site to Site VPN tunnels established. We created a Point to Site connection as well. The P2S client can reach our Azure resources as well as those across these VPNs ok. But despite…
Azure Virtual Network
An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.
AI answer
Request a refund on digital game
I have a unexpected purchase for a digital game I did not make. I am requesting a refund
Windows for home | Other | Gaming
unable to transfer Office 2016 to another computer
Hi. I have a problem transferring Office 2016 to another computer. Technical support couldn't help me due to the exceeded number of activations. I bought the program legally in 2019, installed it on my computer and it works. I want to transfer the…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.