Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,476 questions
2 answers
External Member Email Group
I have a distribution list and added my external email address as a member. However, when an email is sent to this distribution list, I do not receive it on my external email address. In the message trace, I also cannot see any email being sent to my…
Exchange Online
asked
2026-11-06T02:59:46.49+00:00
Handian Sudianto
7,636
Reputation points
commented
2026-11-09T01:21:20.72+00:00
Handian Sudianto
7,636
Reputation points
1 answer
couldn't confirm that your message was sent from a trusted location
Trying to send an email but I keep getting it bounced back saying there is an SPF validation error
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,590 questions
asked
2026-11-07T07:44:00.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 87%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESE%3C/text%3E%3C/svg%3E)
Samantha Evans
0
Reputation points
commented
2026-11-09T01:17:03.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
15,880
Reputation points Microsoft External Staff
Moderator
2 answers
Gmail Messages Blocked
Why are google emails blocked by hotmail/outlook? I went to my setting and the emails ARE NOT blocked in setting and I also typed two gmail addresses into "safe senders", yet the problem keeps happening. PII removed
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,590 questions
asked
2026-11-09T00:33:48.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Eryn Gee Killough
0
Reputation points
edited the question
2026-11-09T01:11:39.64+00:00
EmilyS_726
34,190
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
billing issue heelp heelp
Estimado equipo de soporte de Microsoft Azure: Me llamo enora chavez b y soy estudiante de Matemáticas en la UNAM. Les escribo para solicitar una revisión y un ajuste (condonación) de los cargos generados en mi suscripción por uso no autorizado. Datos de…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,156 questions
asked
2026-11-04T14:22:34.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 76%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
enora chavez
20
Reputation points
commented
2026-11-09T01:11:24.8833333+00:00
enora chavez
20
Reputation points
0 answers
LagFreeze mouse
And so, that's the crux of the problem. For six months, maybe more, I've been looking for the problem of why my mouse freezes/lags. That is, it freezes on the screen at a random moment and works again after a second. Sometimes there is a sound of…
Windows for home | Other | Search, touch, and mouse
226 questions
asked
2026-11-09T01:10:19.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 85%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Stas Fesko
0
Reputation points
0 answers
#Network connection error
액세스 할 수 없습니다. 이름이 정확한지 확인하십시오. 이름이 정확한 경우, 네트워크에 문제가 있는 것일 수도 있습니다. 네트워크 문제인지 확인하고 해결하라면 [진단]을 클릭하십시오. 이름이 정확하고 네트워크 문제가 없는데 접속이 안됩니다.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,773 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 95%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Azure AI Foundry: Quota Tier Not Automatically Promoting to Tier1 — Deployment Issues in East US 2
Problem description I am experiencing issues with my Azure AI Foundry subscription where the AI quota tier has not automatically promoted to Tier1 despite reaching significant usage. This prevents me from deploying models like gpt-6-astra and causes…
Microsoft Foundry
Microsoft Foundry
A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance
196 questions
asked
2026-11-06T10:46:25.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 13%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH9%3C/text%3E%3C/svg%3E)
Huy-9528
0
Reputation points
commented
2026-11-09T01:07:30.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 98%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Huy Bùi Minh
0
Reputation points
2 answers
Surface locked
My surface pro tablet does not open. black screen with windowslogo. I tried everything, but I only get Surface UEFI PC Information. What can I do
Surface | Surface Pro | Display and screen
3,620 questions
asked
2026-11-08T14:03:21.4466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 28.999999999999996%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
ronarno ronarno
0
Reputation points
edited an answer
2026-11-09T01:07:18.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
33,176
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Forgotten pin on my Surface
Hello! Can someone help me to restart my Surface tablet. I have forgotten my pin, when I start the tablet they asked me to enter a code next they asked me to put my pin , but they do not give me the a option to re enter a new pin. I am locked into a…
Surface | Surface Laptop | Safety and security
337 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 91%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
0 answers
Microsoft Engage Center: Support for Business workspace stuck loading after “No Access”
I can sign in to Microsoft Engage Center using my personal Microsoft account. The portal initially displays “No Access”. The workspace selector lists “Support for Business” (type: Sfb). After selecting it and clicking Save, the portal remains on a blank…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,773 questions
asked
2026-11-09T01:04:19.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 80%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pavel Poliak
0
Reputation points
asked
2026-11-09T01:04:19.06+00:00
Pavel Poliak
0
Reputation points
2 answers
outlook classic activation
i have a 365 subscription but want to use classic outlook,
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,135 questions
asked
2026-11-08T23:11:42.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 2%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
shane toll
0
Reputation points
commented
2026-11-09T01:01:11.09+00:00
Bulldog
5,520
Reputation points
3 answers
How to fix the Error Excel or not functioning
Please help me to fix the Excel it is not functioning properly or error cannot open
Microsoft 365 and Office | Excel | Other | Other
Microsoft 365 and Office | Excel | Other | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
742 questions
asked
2026-11-09T00:23:42.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 30%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Senjie
0
Reputation points
answered
2026-11-09T00:58:49.1933333+00:00
Ferdinand Nanalig
33,825
Reputation points
Independent Advisor
2 answers
Account still not recovered
I've been dealing with a stolen account for up to 2 months now and I just want to talk to someone, I've submitted multiple account recovery emails and no one gets back to me
Windows for home | Windows 11 | Accounts, profiles, and login
10,505 questions
asked
2026-11-08T20:09:30.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 69%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWA%3C/text%3E%3C/svg%3E)
Woody Allen
0
Reputation points
answered
2026-11-09T00:58:09.5733333+00:00
EmilyS726
279.1K
Reputation points
Independent Advisor
5 answers
Excel Mobile App for iPad Suddenly Freezing, Failing to Save, and Becoming Unresponsive Across 22+ Devices
We have approximately 22 service technicians who use the Microsoft Excel mobile app on iPads every day to complete inspection reports in the field. This workflow has worked reliably for years. However, within the span of approximately one day, all of our…
Microsoft 365 and Office | Excel | For business | iOS
Microsoft 365 and Office | Excel | For business | iOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
193 questions
asked
2026-09-18T00:58:20.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 86%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kane Wyatt
45
Reputation points
commented
2026-11-09T00:55:01.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
16,620
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Why do we need to archive mail box?
My online Archive mailbox is almost full warning has come in the Outlook asking me to enable archiving mailboxes for microsoft 365. I would like to know after archiving the data will permanently delete or stored in somewhere which can be accessed.
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,476 questions
asked
2026-11-09T00:43:33.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 87%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mohamad Ghaji
0
Reputation points
accepted
2026-11-09T00:49:29.81+00:00
Mohamad Ghaji
0
Reputation points
3 answers
signing on to microsoft 365 using a mac
my husband has the micosoft 365 for home office and I am one of his family users. It just started to not allow me edit any of my microsoft files saying I do not have an active account. My husband deleted me and added me again hoping to fix it but that…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,059 questions
asked
2026-11-09T00:05:46.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 10%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rachel
0
Reputation points
answered
2026-11-09T00:47:01.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bruce (SqlWork.com)
85,786
Reputation points
2 answers
I have a corrupt powerpoint that I need urgently for tomorrow and it will not open I need urgent help
I have a corrupt powerpoint that I need urgently for tomorrow and it will not open I need urgent help
Microsoft 365 and Office | PowerPoint | For education | MacOS
Microsoft 365 and Office | PowerPoint | For education | MacOS
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
339 questions
asked
2026-11-08T10:47:17.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 97%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Diane Stanton
0
Reputation points
commented
2026-11-09T00:45:03.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie Dang
2,070
Reputation points
Independent Advisor
2 answers
hotmail blocking issue
whenever i try and reply of email a hotmail address is get the below error code 550 5.7.23 550 5.7.23
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,578 questions
asked
2026-11-08T23:55:46.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 95%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAQ%3C/text%3E%3C/svg%3E)
Ashley Quinn
0
Reputation points
answered
2026-11-09T00:39:42.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
182.6K
Reputation points
Independent Advisor
1 answer
Random windows opening and closing
Random windows opening and closing on a Dell Latitude 7530 running Windows 11. When windows start opening, the touchpad is unusable, and the pointer cannot be seen. There is no control over the pointer. Moving the laptop can trigger it, or just having…
Windows for home | Windows 11 | Settings
10,230 questions
asked
2026-11-08T19:55:16.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 57.99999999999999%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Robert Black
0
Reputation points
answered
2026-11-09T00:23:35.67+00:00
Ferdinand Nanalig
33,825
Reputation points
Independent Advisor
2 answers
Email hosting
I wish to chat with somebody who can assist me regarding a request for a reverse DNS (PTR) record as I would like to host my smcd.com.au domain on my synology server using their mail plus program, but was told to contact my ISP Telstra, I was informed by…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,251 questions
asked
2026-11-08T23:44:37.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 53%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Steve
0
Reputation points
edited an answer
2026-11-09T00:20:57.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Darren Bruce
2,445
Reputation points
Independent Advisor