1,110 questions with Microsoft 365 and Office | Install, redeem, activate | Other | Windows tags

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Access Lost to Office 2016

I see loads of comments here regarding access to Office 2016 being lost following a recent Windows upadte and I have had many live chats with MS over past 10 days but not one mentioned that there might be a problem, all they said was Office 2016 is no…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-08T21:10:58.56+00:00
rob henderson 0 Reputation points
edited the question 2026-10-08T21:21:10.8+00:00
Gérard Oomens 132.8K Reputation points Volunteer Moderator
0 answers

How to prevent Office 365 overiding Office 2019?

I am the IT administrator for a group with several computers, each used by multiple users every day. We have individual perpetual licenses of Office 2019 installed on each PC's. The computers are not hooked up to the internet for long periods of time. …

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-08T15:03:03.5433333+00:00
Rose 0 Reputation points
0 answers

Office 2019 suddenly lost activation after 7 years – how can I recover it?

Is there any way to determine why an Office 2019 installation that has been activated and working on the same PC for approximately seven years has suddenly lost its activation, or to recover its previous activation without the original 25-character…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-08T14:36:52.17+00:00
nicholas vine 0 Reputation points
3 answers

I have Microsoft 365 and Office product key to activate, but I cannot activate it. What should I do next?

I have Microsoft 365 and Office product key to activate, but I cannot activate it. What should I do next?

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-01-26T07:48:25+00:00
Le Hoang 0 Reputation points
commented 2026-10-08T10:47:24.34+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

How to fix TokenAlreadyRedeemedBySameMSA | [REMOVED PII] | 2026-10-06T16:42:16.748Z

Getting the following error when trying to activate a Office Home & Business 2024 license for the first time. TokenAlreadyRedeemedBySameMSA | [REMOVED PII] | 2026-10-06T16:42:16.748Z

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-06T17:05:38.67+00:00
Joey 0 Reputation points
edited an answer 2026-10-07T00:52:25.8366667+00:00
Ian-T 13,450 Reputation points Microsoft External Staff Moderator
1 answer

After reinstall Windows 11 Pro Office 365 apps do not open

After reinstalling Windows 11 Pro (because of program update issues) my Office 365 programs will not open even after I reininstalled Office 365

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-06T14:35:54.3666667+00:00
Bonnie Mayefsky 0 Reputation points
answered 2026-10-06T15:02:48.9033333+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
2 answers

ms office not working

i have ms office but during opening it does not working showing error kindly resolve

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-07-26T05:17:06.9633333+00:00
Ravi kumar 0 Reputation points
edited an answer 2026-10-06T13:44:11.9133333+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

Office 2016 disappears on Monday 28 along with Outlook and now read only

Hi, I purchased perpetual Office 2016 and Outlook in July 2016 along with my computer, all from HP. I had been using them eversince. I don't know if it was family or for business. I just know it was a bundle including Word, Excel, PowerPoint and Outlook…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-01T20:29:47.5266667+00:00
Pirouz 0 Reputation points
commented 2026-10-05T23:30:11+00:00
Xavier-D 13,840 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft 365 family subscriptiom

I've recently purchased microsoft 365 family subscription using my apple account. I know i can use it up to six (6) gadgets. How do i use it with another computer? I appreciate your help. Thank you very much.

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-05T12:39:49.8933333+00:00
Jun Bernabe 0 Reputation points
edited an answer 2026-10-05T13:14:58.34+00:00
DaveM121 937.5K Reputation points Independent Advisor
1 answer

Bagaimana cara selesaikan masalah ms word saya yang membutuhkan lisens ms office?

setiap kali saya buka ms word ada tulisan: "Ms Office can't find your license for this apliication. A repair attemt was unsseccuful or was cancelled. Ms Office will now exit" kenapa yah

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-02T04:56:14.21+00:00
Maya Min Suga 0 Reputation points
commented 2026-10-05T06:53:45.0833333+00:00
Lychee-Ng 28,995 Reputation points Microsoft External Staff Moderator
1 answer

akun saya tidak masuk

tolong akun office home student saya tidak bisa masuk di laptop baru saya

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-03T12:20:52.8366667+00:00
Claudia Christy Gloria Kappu 0 Reputation points
commented 2026-10-05T00:29:27.9966667+00:00
Ian-T 13,450 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

L'adresse suivante est-elle valide ?

https://officedn.microsoft.com/db/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/media-fr-FR/ProPlus2021Retail.img

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-01T16:31:28.63+00:00
Catherine Fleury 20 Reputation points
accepted 2026-10-04T16:34:53.5333333+00:00
Catherine Fleury 20 Reputation points
1 answer

I need FM20.dll and FMENU.dll 32-bit versions to run an older app.

I need FM20.dll and FM20ENU.dll 32-bit versions to run an older app in Windows 11. The app obviously requires 32-bit version of those files. I don't want to do uninstall / install different versions of original office just to be able to have the file,…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-03T18:19:23.02+00:00
Hakan Yılmaz 0 Reputation points
commented 2026-10-04T05:58:27.38+00:00
Ian-T 13,450 Reputation points Microsoft External Staff Moderator
1 answer

How to I add my home laptop and phone to my MS 365 Buisness Premium non-profit license?

Ihave a non-profit license that I can share with five other PCs/laptops plus five phones. Prrrrrevious instructions sent me to not make sense

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-03T22:15:43.2633333+00:00
Gerald Heuer 0 Reputation points
commented 2026-10-03T23:56:20.3833333+00:00
Gerald Heuer 0 Reputation points
2 answers

downloading home office 2024

I purchased Home Office 2024 but the download keeps giving me Office 365. How do I download home office 2024

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-03T22:05:42.13+00:00
David Rhodes 0 Reputation points
answered 2026-10-03T22:40:06.92+00:00
Ivan B 125K Reputation points Independent Advisor
2 answers

Upgrade Windows Office

I have two computers with Windows Office 2021. I needs to upgrade to new version of Windows Office

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-03T16:07:37.6466667+00:00
Executive Director 0 Reputation points
answered 2026-10-03T16:48:17.8733333+00:00
EmilyS726 271.5K Reputation points Independent Advisor
2 answers

Microsoft Office 2024 Code Redemption says service unavailable

I have bought a code for Microsoft office 2024 from a third party and uninstalled my 2019 version. When I redeem the code on setup.office.com it allows me through and asks what language I want and if i want 32 or 64 bit. I select 64 bit and it says…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-02T16:15:54.1666667+00:00
Dustin Lenz 0 Reputation points
edited a comment 2026-10-03T06:01:56.41+00:00
DaveM121 937.5K Reputation points Independent Advisor
1 answer

Hardware upgrade causes MS Office to not function asking to reinstall software

I have a windows 7 computer. I purchases Office program and installed the software. It has been running for years without any problems. The motherboard failed and I got the dell 9020 optiplex repaired. Now, office 2013 that I purchased will not run…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-10-01T01:36:52.4433333+00:00
Everett Graham 0 Reputation points
answered 2026-10-01T06:00:01.97+00:00
Hendrix-V 19,745 Reputation points Microsoft External Staff Moderator
3 answers

reports an error when opening a program and has to shut down to repair but never repairs

Showing an error when you open word or excel only two we have tried. said it needs to shutdown to repair and never repairs anything. as it does this everytime you try to open a program

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-09-30T18:29:11.52+00:00
Mary Lou Jesko 0 Reputation points
answered 2026-09-30T20:23:30.31+00:00
Ferdinand Nanalig 33,405 Reputation points Independent Advisor
2 answers

recovering/reinstalling MS Office and Outlook on a newly installed SSD hard drive

My SSD has crushed and became unreadable. Now the new hard drive is built in but I lost all Microsoft software (Office and Outlook). How can I recover/reinstall this software? Most importantly, how can I reach a human that can help me with this? Many…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-09-29T14:59:24.1633333+00:00
Aida Bahtijarevic 0 Reputation points
answered 2026-09-29T15:34:49.6066667+00:00
Ivan B 125K Reputation points Independent Advisor