Microsoft 365 and Office | Word | Other | Android
A family of Microsoft word processing software products for creating web, email, and print documents.
131 questions
1 answer
USB FLASH DRIVE LOST FILES?
I DOWNLOADED FILES ONTO THIS LAPTOP. PHOTOS AND VIDEOS AND DOCUMENTS BUT CANNOT FIND THEM. WHEN I GOT TO FILE EXPLORER IT SAYS THAT THE USB IS EMPTY?!
Microsoft 365 and Office | Word | Other | Android
asked
2026-10-15T19:04:13.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 88%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
René Cross
0
Reputation points
answered
2026-10-15T19:04:33.44+00:00
AI answer
1 answer
we were charged twice on 05/06 on 2 different CC for renewal $129.99
Hello, we were charged twice on May 6, 2026, for the Microsoft 365 Family renewal, with each charge totaling $129.99. The payments were made using two different credit cards, but only one transaction appears in our Microsoft order history. Our order…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,377 questions
asked
2026-10-15T19:02:02.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 84%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
SAMMY T
0
Reputation points
answered
2026-10-15T19:03:02.2+00:00
AI answer
1 answer
microsoft account reinstatement form - request blocked
my microsoft has been repeatedly locked after sharing a few files using the share function in Office 2021 apps (word, excel, etc.). when i try to sign in it sends me to the "Press and hold" captcha, but it just keeps telling me to try again…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,294 questions
asked
2026-10-15T18:59:08.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 75%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYG%3C/text%3E%3C/svg%3E)
yeshivah gedolah
0
Reputation points
answered
2026-10-15T19:00:03.41+00:00
AI answer
1 answer
Exchange default self-signed certificate
In Exchange Server 2019, what is the exact purpose of the default self-signed certificate bound to the Exchange Back End website (port 444)? Is that certificate required for internal Exchange communications, and is it supported to replace it with a…
Exchange | Exchange Server | Management
Exchange | Exchange Server | Management
The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.
8,205 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 95%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
1 answer
I have a case #7110351667
I'm trying to cancel my 365 account. I spoke to jaca (?) today. She gave me a case number 711`0351667. I was trying to cancel a subscription due to the fact that our company was sold. All she needed was a verification code to get the job done. i…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,939 questions
asked
2026-10-15T18:58:19.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 73%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lloyd Dreibelbis
0
Reputation points
answered
2026-10-15T18:59:23.0733333+00:00
AI answer
1 answer
Need Help re-connecting withTech Support Connection with Nikita
How to re-establish contact with MS Tech Support while they had control of Win11Pro Case No. 7110346502?
Windows for home | Windows 11 | Recovery and backup
5,828 questions
asked
2026-10-15T18:51:19.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 41%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Ruthanne Lazor
0
Reputation points
answered
2026-10-15T18:51:32.99+00:00
AI answer
1 answer
Cursor trouble - cursor is not located at the point of the page where I have clicked with my mouse pointer
Hi - when I am working in Word and Excel. Where I click on a section of the page or a column within excel using my mouse pointer, the cursor across both applications is not located at the point of the page where I have originally clicked. Usually, the…
Microsoft 365 and Office | Word | For business | Other
Microsoft 365 and Office | Word | For business | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
635 questions
asked
2026-10-15T18:51:11.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 89%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Lisa Cowley97
0
Reputation points
answered
2026-10-15T18:52:38.65+00:00
AI answer
1 answer
How can we recover an account to set up as a Global Admin
I have been through all of MS's chatbot helps about this, they do not help at all. I have called their "in person" phone number to get help, it just eventually directs me to their online help and hangs up. We have a couple of MS accounts set as…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,318 questions
asked
2026-10-15T18:51:08.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 55.00000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPF%3C/text%3E%3C/svg%3E)
Peter Ferraro
0
Reputation points
answered
2026-10-15T18:56:13.9433333+00:00
Peter Ferraro
0
Reputation points
1 answer
Windows 11 for Russia
Hello, I need an ISO image of Windows 11 for Russia. Thank you in advance.
Windows for home | Windows 11 | Install and upgrade
9,343 questions
asked
2026-10-15T18:49:35.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 94%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Раяз Салахов
0
Reputation points
answered
2026-10-15T18:50:28.7666667+00:00
AI answer
1 answer
Why won't my MSN Crossword Puzzle work
I open up my Daily Commuter Crossword, and nothing happens. This happens every time I have to restart my Edge browser
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,672 questions
asked
2026-10-15T18:49:06.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Judy
0
Reputation points
answered
2026-10-15T18:49:23.7+00:00
AI answer
1 answer
Charged for 6 months on Microsoft 365 Business account but unable to sign in to cancel
Hello, Please assist asp. My credit card has been charged monthly for the past 6 months for a Microsoft 365 Business subscription. We are no longer using this subscription, but I am unable to log in to the admin account to cancel it. Every time I try to…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,641 questions
asked
2026-10-15T18:48:22.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 79%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nguyen Bella
0
Reputation points
answered
2026-10-15T19:06:32.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 97%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kristen Tran
2,445
Reputation points
Independent Advisor
1 answer
Syncing Hotmail account to android phone
I am unable to sync my hotmail account to my new Samsung s26 (Android)
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,305 questions
asked
2026-10-15T18:45:48.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 70%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
steve alexander
0
Reputation points
answered
2026-10-15T18:46:04.67+00:00
AI answer
1 answer
S Pro 8 keyboard
My keyboard is not working. surface app did not help. typing with onscreen keyboard
Surface | Accessories | Surface Type Cover
505 questions
asked
2026-10-15T18:45:08.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 59%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Laureen Jacobs
0
Reputation points
answered
2026-10-15T18:45:21.32+00:00
AI answer
1 answer
My Microsoft Account hacked in May - blocked, hacker alias added
I was at concert in Chorzow in May 2026. When I returned to Szczecin and started Forza Horizon 6 it said account not found. Xbox app logged me out. Email from Microsoft said password and email changed. Now account is blocked by Microsoft. My Google and…
Windows for home | Windows 11 | Accounts, profiles, and login
10,301 questions
asked
2026-10-15T18:42:50.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 73%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO2%3C/text%3E%3C/svg%3E)
olololekekek #206
0
Reputation points
edited the question
2026-10-15T18:51:26.98+00:00
Erland Sommarskog
138K
Reputation points MVP
Volunteer Moderator
1 answer
How can I switch a personal account into a business account?
I have a personal Office 365 account, and I need it to be a business account so that I can connect it to Claude AI. I can I make this switch?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,377 questions
asked
2026-10-15T18:42:36.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 94%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Burton Robertson
0
Reputation points
answered
2026-10-15T18:43:26.9+00:00
AI answer
1 answer
I cannot open Word and Excel documents and get a message “The operating system is not presently configured to run this application.” Is there a fix for this?
I had no problem with the install and all the apps are there, but I cant open any and always get an error message, “The operating system is not presently configured to run this application.” Reinstalled Microsoft 365 a few times. Even tried an Operating…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,686 questions
asked
2026-10-15T18:40:14.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 4%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
JOE WISE
0
Reputation points
answered
2026-10-15T18:40:57.47+00:00
AI answer
1 answer
a purchase under my purchase history doesn't tell me what it is.
I have a date, order number, picture of a controller and that is it. I don't have an Xbox. I only have my PC. I have time left on it according be being one year which would take me to 12/26. It shows expired so I believe that is the renewal option…
Windows for home | Windows 10 | Microsoft Store
6,613 questions
asked
2026-10-15T18:39:38.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 77%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lara Grey
0
Reputation points
answered
2026-10-15T18:40:16.8533333+00:00
AI answer
2 answers
My Microsoft ACCESS report
My Microsoft ACCESS report does not display data when print preview is selected
Microsoft 365 and Office | Access | For home | Windows
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
20,924 questions
asked
2026-10-15T18:34:09.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 56.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Ann Fishkin
0
Reputation points
answered
2026-10-15T19:00:18.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
2,410
Reputation points
Independent Advisor
1 answer
OneDrive not signing into Work account
I have a personal OneDrive that is working fine, but my work OneDrive will not sign in. Have tried all of the suggestions.
Microsoft 365 and Office | OneDrive | For business | Other
Microsoft 365 and Office | OneDrive | For business | Other
A Microsoft file hosting and synchronization service.
739 questions
asked
2026-10-15T18:33:26.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 30%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Arise & Shine Evangelistic Association
0
Reputation points
answered
2026-10-15T18:37:09.91+00:00
AI answer
1 answer
Urgent help recovering missing music files after OneDrive synchronization
Subject: Urgent help recovering missing music files after OneDrive synchronization On October 5, OneDrive began synchronizing my Desktop without my intending to use it for backup. After this occurred, hundreds of MP3 files disappeared from…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,294 questions
asked
2026-10-15T18:25:55.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 48%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Andrew Fenton
0
Reputation points
answered
2026-10-15T18:26:13.24+00:00
AI answer