15,683 questions
2 answers
no visible cursor
after normal microsoft update I have no cursor. Fourth tome. Spent hours doing all the suggested on line fixes but still no cursor. Want live chat,
Windows for home | Windows 11 | Windows update
asked
2026-10-16T00:39:15.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 9%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jim Handerhan
0
Reputation points
commented
2026-10-17T08:19:41.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,225
Reputation points Microsoft External Staff
Moderator
2 answers
Windows Read Aloud not working after 10/13/2026 MS updates
Read Aloud not working after 10/13/2026 MS updates. Is there a fix coming or can be implemented?
Windows for home | Windows 11 | Windows update
15,683 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 9%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
2 answers
Bluetooth headphones not working on ASUS Windows 11 laptop
Hello Microsoft Support Team, I am experiencing a recurring Bluetooth issue with my ASUS Windows 11 laptop and Soundcore Space One headphones. The headphones sometimes connect but produce no sound. Other times, they do not appear in the Bluetooth device…
Windows for home | Windows 11 | Devices and drivers
24,687 questions
asked
2026-10-16T00:46:38.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETE%3C/text%3E%3C/svg%3E)
Thameem Eshaal
0
Reputation points
commented
2026-10-17T08:19:02.4466667+00:00
Hendrix-V
20,225
Reputation points Microsoft External Staff
Moderator
3 answers
Graphics card crash whenever i play roblox
So for the last few months I've been having an issue that whenever i open up roblox, after few minutes of playing the graphics card (i think) crashes. It only happens when i try to play roblox, I play multiple other games that are much harder on graphics…
Windows for home | Other | Gaming
4,432 questions
asked
2026-10-15T22:09:08.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 54%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
aldin jahić
0
Reputation points
commented
2026-10-17T08:18:27.39+00:00
Hendrix-V
20,225
Reputation points Microsoft External Staff
Moderator
3 answers
how to stop windows 11 Home from resetting everything when ever I Start up or reboot my computer
Every time I restart my computer, or start it up after shutdown Windows resets every thing to base line in windows (to include my desk top), outlook and my browsers (i.e. Edge, Chrome, and Norton Secure Browser). It does not save anything that I did…
Windows for home | Windows 11 | Performance and system failures
32,633 questions
asked
2026-10-15T22:21:20.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 7.000000000000001%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Herb Mann Jr
0
Reputation points
commented
2026-10-17T08:17:58.5166667+00:00
Hendrix-V
20,225
Reputation points Microsoft External Staff
Moderator
2 answers
could not clean up file history data element not found
could not clean up file history data element not found. Trying to remove obsolete versions of backup files using file history cleanup from the control panel, windows 11
Windows for home | Windows 11 | Recovery and backup
5,832 questions
asked
2026-10-15T22:36:06.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 2%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Jerry Ewing
0
Reputation points
commented
2026-10-17T08:17:30.1666667+00:00
Hendrix-V
20,225
Reputation points Microsoft External Staff
Moderator
2 answers
Monitor Sleep Time Troubleshooting
I had set the Monitor Sleep Time to 15 minutes and it was working fine. Today I noticed that the monitor was staying on for a lot more than 15 minutes. I went into Settings and set the sleep time to 3 minutes. The monitor didn't go OFF, even after a lot…
Windows for home | Windows 11 | Settings
10,161 questions
asked
2026-10-15T03:01:22.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Phillip Richcreek
1,125
Reputation points
commented
2026-10-17T08:16:30.7233333+00:00
Hendrix-V
20,225
Reputation points Microsoft External Staff
Moderator
2 answers
Windows 11 BSOD every few hours
I reinstalled my graphics drivers and wifi drivers from intel but it's still crashing with the same error code, DRIVER_IRQL_NOT_LESS_OR_EQUAL there was a USB-A phone charger i plugged in before the crashes started but that was removed long before i…
Windows for home | Windows 11 | Performance and system failures
32,633 questions
asked
2026-10-03T04:07:15.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 46%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWK%3C/text%3E%3C/svg%3E)
William Kendell
0
Reputation points
commented
2026-10-17T08:16:11.1366667+00:00
Hendrix-V
20,225
Reputation points Microsoft External Staff
Moderator
1 answer
Windows Hello for Business Container Load Failure
OS: Windows 11 Enterprise 25H2, build 26200.9457 Hardware: HP EliteBook 6 G1i 14 inch Notebook AI PC Primary error: 0xD000A002 This computer model intermittently fails to load its Windows Hello for Business container during boot. Failed boots record…
Windows for business | Windows Client for IT Pros | User experience | Other
asked
2026-10-08T18:29:45.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 8%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kevin Cooke
5
Reputation points
commented
2026-10-17T08:16:02.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 71%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPY%3C/text%3E%3C/svg%3E)
pengcheng yue
0
Reputation points
0 answers
how to fix bluetooth problem on window 11 pro to fix this
mere laptop me koi bhi bluetoooth device ka nam nhi aa rha hai maine bahut koshish ki troubleshoot bhi kiya hp se apne pc ko unke pc par chalane diya ab batao kaise theek kare
Windows for home | Windows 11 | Devices and drivers
24,687 questions
asked
2026-10-17T08:15:15.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 6%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Radharaman gupta
0
Reputation points
asked
2026-10-17T08:15:15.61+00:00
Radharaman gupta
0
Reputation points
1 answer
Technical Issues with Microsoft 365 Copilot rendering images
I have been using Microsoft Copilot 365 to generate documents with a large number of images. Until yesterday, everything was fine. All of a sudden, the chat stopped being able to render images no matter how hard I tried. Today, I have created seven new…
Microsoft Copilot | Other
2,294 questions
asked
2026-10-14T21:27:16.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 82%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
John Lamelas
0
Reputation points
edited a comment
2026-10-17T08:14:43.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
17,335
Reputation points Microsoft External Staff
Moderator
2 answers
Which Old Windows 11 build Is Okay To Use In 2026?
After having weirdest unfixable/unsolvable issues with the installed Windows 11 25h2 and or 26h2,was forced to go back to an old version of Windows 11?.Is using that old Windows 11 builds still okay to use in 2026?,or is there other old Windows 11 builds…
Windows for home | Windows 11 | Windows update
15,683 questions
asked
2026-10-17T02:00:46.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 49%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
maroner pierre
65
Reputation points
answered
2026-10-17T08:13:24.0066667+00:00
Hendrix-V
20,225
Reputation points Microsoft External Staff
Moderator
2 answers
COMERPRINTERDOWNLOAD
HOW TOO FIND DOWNLOAD DRIVER FOR K-COMER THERMAL PRINER
Windows for home | Windows 11 | Devices and drivers
24,687 questions
asked
2026-10-17T05:30:15.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 54%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
James Boyle
0
Reputation points
answered
2026-10-17T08:12:18.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
125.3K
Reputation points
Independent Advisor
2 answers
can't redeem microsoft rewards anymore
The rewards system seems to be nothing but a bait and switch scam.
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,554 questions
asked
2026-10-16T18:40:21.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 82%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
andy robertson
0
Reputation points
answered
2026-10-17T08:10:49.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
12,080
Reputation points Microsoft External Staff
Moderator
2 answers
Audio and video out of sync on 2025 HP AMD Ryzen laptop
The audio and video are out of sync when I am streaming video on my 2025 HP AMD Ryzen laptop with Windows 11. I have tried all of the recommendations online.
Windows for home | Windows 11 | Performance and system failures
32,633 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 16%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
1 answer
Computer freezes randomly doing this 'brrrrrrrrrrrrrt' sound then immediately restart/crash
Exactly what the title says, this seems to happen anytime I play anything with audio. Youtube, video games, anything. The 'brrrrrrrrrrt' sound occurs during freezing while I was playing a game then restart. I'm not sure exactly, it happened while I…
Windows for home | Windows 11 | Performance and system failures
32,633 questions
asked
2026-10-13T18:05:38.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 71%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kevin McLean12
0
Reputation points
commented
2026-10-17T08:09:37.5833333+00:00
Kevin McLean12
0
Reputation points
1 answer
Bluetooth auto connection failure
Hi there, I'm on windows 11 Pro 10.0.26300 Build 26300, I've disabled the Hands-Free Telephony service for my Sony wh-1000xm4 headphones, since in some scenarios audio becomes really bad due to A2DP when using microphone, even if the current in use…
Windows for home | Windows 11 | Devices and drivers
24,687 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 19%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
Computer randomly shuts off, including while idle without BSOD
Over the last few months, my computer has been randomly shutting off without a BSOD or any error information. The Event Viewer has been showing a Kernel-Power 41 Error type, but has no information (BugcheckCode 0 and 0 in the rest of the fields). After…
Windows for home | Windows 11 | Performance and system failures
32,633 questions
asked
2026-10-12T01:09:56.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 44%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Shawn Dahlke
0
Reputation points
commented
2026-10-17T08:07:06.1133333+00:00
Ivan B
125.3K
Reputation points
Independent Advisor
2 answers
How can I reset my password when MFA is enabled?
Hi. I need to reset the password for my personal MS 365 account, as I forgot it. MFA is enabled on my account, and my backup options are my phone, the Authenticator app, and an account recovery code. When I check the sign-in helper, it says the account…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,185 questions
asked
2026-10-16T07:37:07.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 9%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Ayan Abdisamed
0
Reputation points
answered
2026-10-17T08:04:52.7633333+00:00
Hornblower409
16,975
Reputation points
2 answers
Unknown organisation appears in my personal Teams account
An unknown organisation appears in my personal Teams account. There is no Leave option, and My Apps rejects my personal account. I need help removing the association.
Microsoft Teams | Microsoft Teams Free | Settings | Other
Microsoft Teams | Microsoft Teams Free | Settings | Other
Additional settings-related features and issues within Microsoft Teams Free
189 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 57.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)