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Complaint: Storage reduction for Microsoft 365 Premium – Account [Microsoft account email]

Dear Microsoft team, We are paying Microsoft 365 Premium subscribers and have read your announcement about the move to "shared storage." We are deeply disappointed in Microsoft, and we want to say so plainly. Today, every member of our…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-13T13:26:40.0166667+00:00
Peter Hegemann 0 Reputation points
0 answers

Automated PAC file syntax validation prior to Windows fleet deployment

Is updating the PAC file directly for all devices safe enough or is there a way to validate the file's syntax beforehand, meaning that when an IT administrator needs to push this proxy configuration to the company's Windows endpoints via Intune or GPO,…

Windows for business | Windows 365 Enterprise
asked 2026-10-13T13:23:42.7933333+00:00
Tobias Huber 20 Reputation points
0 answers

I need help with my azure root user which has been locked out

I need help, need to pay my account , but my root user has been locked out.

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,019 questions
asked 2026-10-13T13:23:02.0633333+00:00
Bruce Harrod 0 Reputation points
1 answer

Outlook not sending or receiving messages

Error Message: There was a temporary problem delivering your message to ******@blueridgedna.com. Gmail will retry for 47 more hours. You'll be notified if the delivery fails permanently. The response was: The recipient server did not accept our…

Outlook | Web | Outlook.com | Email
asked 2026-10-13T13:21:55.11+00:00
Ben Wright 0 Reputation points
answered 2026-10-13T13:22:52.3633333+00:00

AI answer

0 answers

I am receiving cancellation notices for a scheduled meeting that the organizer has not cancelled.

I meeting was set in Outlook version 2108 and sent to a group of 20+ invitees. After a time, cancellation notices began appearing, but the organizer did not cancel the meeting. Since then, the organizer has cancelled the meeting, but the messages…

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-10-13T13:20:39.79+00:00
David Wollin 0 Reputation points
0 answers

Contact Microsoft support for assistance in locating the subscription associated with a charge

I can't see how to Contact Microsoft Support when I am being billed twice for two different subscriptions to the same email address, but I am only seeing one subscription in the dashboard. I need to be able to see both subscriptions as it was a complete…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-13T13:19:00.6333333+00:00
Anna 0 Reputation points
0 answers

M365 Global Administrator Lockout

Hello Microsoft Community, I am seeking urgent assistance and guidance regarding a critical Microsoft 365 tenant lockout that has been ongoing for several days without a resolution or proper communication from the support team. Our organization manages…

Microsoft 365 and Office | Other
asked 2026-10-13T13:17:22.1666667+00:00
Minesh Patel 0 Reputation points
0 answers

Tax profile form fails with “SSO login failed”, support portal also fails with “MSA token is not available”

I’m a Microsoft Store developer (individual account, signed in with a personal Microsoft Account). Seller ID: [ ] Issue 1: In Partner Center > Payout and tax > Tax profile, the last form won’t submit. It shows “login failed” and then “SSO login…

Microsoft Partner Center | Other
asked 2026-10-13T13:12:37.7733333+00:00
Vivek Kumar 0 Reputation points
1 answer

Refund Office 2024

I would like a refund. Support for my CPU ended, 365 no longer works on my PC. I bought Office 2024 not knowing it would not work. Give me my money back The fact you can't call anyone anymore is also ridiculous.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-13T13:07:55.72+00:00
dakota 0 Reputation points
answered 2026-10-13T13:19:46.65+00:00
Stefan Blom 354.1K Reputation points MVP Volunteer Moderator
0 answers

Microsoft Teams Android app poor outbound audio quality on Samsung Galaxy A36 over Wi‑Fi, but browser and Bluetooth are fine

We are investigating a Microsoft Teams audio issue on a Samsung Galaxy A36 and would like to know if this is a known issue or if anyone has seen similar behaviour. Environment Device: Samsung Galaxy A36 OS: Android 16 / One UI 8.5 Teams Version:…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-10-13T13:04:31.04+00:00
Simon Laffoley 0 Reputation points
0 answers

Buying more storage

I am not able to buy any more storage on my computer. It says I am too young when my birthday is 1/5/2005. I have no storage left and need help asap or i cant continue to use my computer.

Windows for home | Windows 10 | Family and online safety
asked 2026-10-13T13:03:59.5633333+00:00
Michaella Metz 0 Reputation points
1 answer

Microsoft 365 Excel crashes with 0xc0000005 in ntdll.dll during ASP.NET Excel COM automation on Windows Server 2022

Microsoft 365 Excel crashes with 0xc0000005 in ntdll.dll during ASP.NET Excel COM automation on Windows Server 2022 Issue description We are experiencing a production issue in our GPPS ASP.NET application, which generates Excel reports using Microsoft…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-13T13:01:19.19+00:00
Kumar, Prakash (MTSL) 0 Reputation points
answered 2026-10-13T13:01:45.53+00:00

AI answer

1 answer

How do I change DNS settings in Windows 10?

I found a resource below, but I don't know if these settings apply to Windows 10. Could you help me determine if I can use them? I don't want to do anything wrong. https://youtu.be/G0U7Nhu1WNE

Windows for home | Windows 10 | Internet and connectivity
asked 2026-10-13T12:59:08.5266667+00:00
ElvinG 0 Reputation points
edited the question 2026-10-13T13:02:20.4933333+00:00
ElvinG 0 Reputation points
1 answer

How to Resolve Multiple Microsoft Certification IDs and Merge Profiles?

Hello Microsoft Community, I need guidance regarding multiple Microsoft certification IDs associated with my attempts to schedule the Microsoft AI-103 certification exam. My initial payment attempt failed, and I subsequently encountered the error…

Community Center | Not monitored
asked 2026-10-13T12:58:16.23+00:00
gb reenasri 0 Reputation points
edited the question 2026-10-13T13:00:38.7733333+00:00
JuliaMarvin 23,095 Reputation points Volunteer Moderator
2 answers

Windows update stuck

My Windows update has been stuck on these updates for days.

Windows for home | Windows 11 | Install and upgrade
asked 2026-10-13T12:56:02.43+00:00
Danny So Wan Yuen 0 Reputation points
answered 2026-10-13T13:28:58.6266667+00:00
DaveM121 938.6K Reputation points Independent Advisor
1 answer

Windows Server 2019 VMware Crashes

Hello, We have multiple servers running Windows Server 2019 on VMware that have been experiencing crashes over the past month. These servers are unrelated and run different versions of both VMware and Windows Server 2019. If you need any additional…

Windows for business | Windows Server | Performance | System performance
asked 2026-10-13T12:53:50.0433333+00:00
Gabriel Chesnel 0 Reputation points
edited an answer 2026-10-13T13:23:19.3233333+00:00
Scott Nguyen 2,135 Reputation points Independent Advisor
1 answer

I seem to have been billed twice

I upgraded to 365 from the basic My credit card statement says I have been billed twice Can you sort it out

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-13T12:53:09.0966667+00:00
John Mills 0 Reputation points
answered 2026-10-13T13:26:15.2866667+00:00
EmilyS726 272.9K Reputation points Independent Advisor
2 answers

Retrieving Deleted Word Document on Mac

Good day, I would like to retrieve a deleted document on word. Error message say's "This document is either deleted or not currently accessible." I have a path to the folder but I am unable to retrieve it. Please assist.

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-13T12:52:58.8966667+00:00
Basetsana Tsuwane 0 Reputation points
answered 2026-10-13T13:26:56.16+00:00
DaveM121 938.6K Reputation points Independent Advisor
2 answers

How to re-enable check boxes to select multiple emails for bulk actions?

I use Outlook (new). It seems with a recent update since yesterday, that the check boxes to select multiple emails is no longer appearing in either the app or browser. Is there a setting now where I can enable this? I use this feature daily to bulk move…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-13T12:50:23.1566667+00:00
answered 2026-10-13T13:00:25.1966667+00:00
2 answers

Request a refund for a windows app

Request a refund for a windows app bought 14 hours ago with barely 1 hour of use, the app itself was not working as advertised, eating a lot of physical ram and slowing the laptop down. it did not provide expected performance

Windows for home | Windows 11 | Microsoft Store
asked 2026-10-13T12:49:45.21+00:00
Aditya Jalodia 0 Reputation points
answered 2026-10-13T13:27:45.61+00:00
EmilyS726 272.9K Reputation points Independent Advisor