2,278 questions
1 answer
URGENT: Business Identity No Longer Accessible
URGENT: Business Identity No Longer Accessible I previously used Copilot through a Google linked identity and accumulated several years of business-critical conversation history. I did not delete the identity, change tenants, or intentionally remove…
Microsoft Copilot | Other
asked
2026-10-12T14:20:05.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lorraine Davis
0
Reputation points
commented
2026-10-14T10:14:01.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
12,070
Reputation points Microsoft External Staff
Moderator
2 answers
Copilot Forcing app download on mobile just to view site
I use copilot web on my mobile. When i went to the url it redirected to download the App. After this frustration all weekend I finally folded and installed app. It recognized email put had to verify a million times and STILL change password. When I got…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
313 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 4%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
2 answers
Assistance Needed to Remove Old Hacked Email and Update Microsoft Account
Hello, Thank you in advance for your assistance. I'm trying to close an old email account that was hacked. Unfortunately, this email address is still linked to the Microsoft account I use to log in to my computer. I have created a new email address and…
Windows for home | Windows 11 | Accounts, profiles, and login
10,288 questions
asked
2026-10-12T17:15:42.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 91%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Keshia LeBlanc
0
Reputation points
commented
2026-10-14T10:13:16.74+00:00
Vikki-T
12,070
Reputation points Microsoft External Staff
Moderator
1 answer
PeakWorkingSetSize exceeds HARDWS_MAX_ENABLE limit by one page on Windows 11
On Windows 11 build 26300, with a 64-bit Python 3.12.10 child, the parent creates the child suspended, calls SetProcessWorkingSetSizeEx with minimum 1,048,576 bytes, maximum 33,554,432 bytes and flags 0x6, and verifies those exact values with…
Windows development | Windows API - Win32
3,059 questions
asked
2026-10-05T06:58:59.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 6%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
HH222
0
Reputation points
edited a comment
2026-10-14T10:13:01.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZN%3C/text%3E%3C/svg%3E)
Zack Nguyen (WICLOUD CORPORATION)
245
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Word Draw Pens Randomly Stop Working
Hi, I'm having an issue with the built-in pens in Microsoft Word's Draw tab (not a physical stylus). The drawing tools randomly stop working, usually after a few seconds. Turning my computer screen off and back on temporarily fixes the issue, but it…
Windows for home | Windows 10 | Windows ink and touch
593 questions
asked
2026-10-14T01:08:48.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 34%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Ben Shaines
0
Reputation points
commented
2026-10-14T10:12:51.2633333+00:00
Ben Shaines
0
Reputation points
2 answers
Certification missing
I can't find "Microsoft 365 Certified: Endpoint Administrator Associate" I took it less than a month ago, on Sept 23th.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,334 questions
asked
2026-10-14T09:47:07.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 97%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Ripoli Elio
0
Reputation points
edited the question
2026-10-14T10:12:50.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,750
Reputation points
Volunteer Moderator
2 answers
THE TASK DOES NOT COMPLETE CORRECTLY AND I HAVE TO HAVE IT CORRECT ITSELF
Then I receive this message halfway through the fix: You're close to your monthly Tasks limit. Your Tasks refresh next month. I purchased Premium for what?
Microsoft Copilot | Other
2,278 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
2 answers
Copilot not working
All I get is a message that says: Sorry, It's not you it's me. Something went wrong. I probably just need time to refresh. I have tried rebooting but still get the same message.
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
313 questions
asked
2026-10-12T22:04:08.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 88%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dan Spillyards
0
Reputation points
commented
2026-10-14T10:11:48.0833333+00:00
Vikki-T
12,070
Reputation points Microsoft External Staff
Moderator
2 answers
My recent chat history disappear though I did not delete them
Microsoft Copilot chat history disappeared. I created a folder containing multiple Copilot conversations and several chats were pinned. I did not delete them. The entire folder has disappeared, and the pinned conversations are no longer visible. I am…
Microsoft Copilot | Windows Copilot | Copilot+ PC
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
269 questions
asked
2026-10-12T22:05:23.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 99%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Thi Kim Thao Phan
0
Reputation points
commented
2026-10-14T10:11:30.06+00:00
Vikki-T
12,070
Reputation points Microsoft External Staff
Moderator
2 answers
Lost chats after updating to newest version
I updated copilot and my chats did not appear with the updated version
Microsoft Copilot | Other
2,278 questions
asked
2026-10-13T20:28:24.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
rick skora
0
Reputation points
commented
2026-10-14T10:11:03.3966667+00:00
rick skora
0
Reputation points
1 answer
Minecraft capes not showing up in account
I was logging onto my Minecraft account on my phone, because I was having issues updating my game in the launcher, and when customizing my character I noticed that these two capes I had on previous skins I used to use, aren't showing in my account? I…
Windows for home | Windows 11 | Gaming
5,445 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 99%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
microsoft store fails to initialize
i cannot open microsoft store, and also cannot open copilot. all other microsoft office apps open fine. please advise.
Windows for home | Windows 11 | Microsoft Store
3,388 questions
asked
2026-10-12T22:08:15.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 2%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Ryan Henley
0
Reputation points
commented
2026-10-14T10:10:17.54+00:00
Vikki-T
12,070
Reputation points Microsoft External Staff
Moderator
1 answer
Search on Bing & Microsoft for [moderator's note: PII removed] gives you the telephone number and address for [moderator's note: PII removed]
Search on Bing & Microsoft for [moderator's note: PII removed] gives you the telephone number and address for [moderator's note: PII removed]. [moderator's note: PII removed] Due to the proximity of the main [moderator's note: PII removed], the Bing…
Bing | Search | Unexpected search results
Bing | Search | Unexpected search results
Outcomes that are irrelevant or not aligned with the user's query, often requiring refinement of search terms.
412 questions
asked
2026-10-12T15:28:24.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Elliott, Martin
0
Reputation points
edited an answer
2026-10-14T10:09:29.6066667+00:00
Vikki-T
12,070
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to login powerBI
I am using Powerbi from last 1 year. From last 3 months I have been trying hard to login to my microsoft account which i am unable to. Even my admin account is stuck in password and authentication loop. Upon entering password its asking for authenticator…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,589 questions
asked
2026-10-14T04:53:33.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 41%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Rajat Tyagi
0
Reputation points
edited the question
2026-10-14T10:07:54.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
4,330
Reputation points Microsoft External Staff
Moderator
1 answer
Locked out of Microsoft account after BIOS update: the only security info offered is an address I never added and can't access
Hello, My Microsoft account is ******@outlook.com (Microsoft 365 Basic, active until 06/07/2027). How this started: I updated the BIOS on my Windows laptop. After the update, my Windows Hello PIN stopped working and Windows asked me to sign in again with…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,164 questions
asked
2026-10-14T09:19:47.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 15%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gifaro Andyano Patra
0
Reputation points
answered
2026-10-14T10:06:11.7033333+00:00
GsN5034 - IA
78,700
Reputation points
Independent Advisor
1 answer
Edge on Android - Syncs personal data (history, payment methods) when they were supposed to be turned off
Steps taken Install Outlook. (Link: https://play.google.com/store/apps/details?id=com.microsoft.office.outlook ) Sign in to Outlook. Uninstall and re-install Edge. (Link: https://play.google.com/store/apps/details?id=com.microsoft.emmx ) Choose…
Microsoft Edge | Profile, sync, and sign in | Android
Microsoft Edge | Profile, sync, and sign in | Android
Managing profiles, sync settings, and sign-in options in Edge on Android
120 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 82%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
3 answers
AI 102 as AB 100 prerequisite
I earned the Azure AI Engineer Associate (AI-102) certification on March 31, 2026, and it is active on my transcript until April 1, 2027. I am scheduled to sit for Exam AB-100 on September 16, 2026. Can you please confirm that my active AI-102 credential…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,334 questions
asked
2026-08-17T13:26:56.3+00:00
Karthik Devaraya
10
Reputation points
commented
2026-10-14T10:02:20.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 81%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
S Pranesh
0
Reputation points
1 answer
DNS zone disappering from the Active directory
i currently encountered a problem where my DNS zone disappeared in my server
Windows for business | Windows Server | Directory services | Active Directory
asked
2026-10-14T09:49:42.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 38%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Samuel Boateng
0
Reputation points
answered
2026-10-14T10:02:07.7533333+00:00
Samuel Boateng
0
Reputation points
1 answer
Select button is no longer available to delete junk mail in mass quantities
I recently noticed that my button called "Select" in my Junk mail folder is no longer available. This is the tool that brings up a check box for each email and you can either select all emails from the main box at the top of the email list or…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,170 questions
asked
2026-10-13T23:27:38.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 18%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
BRADFORD PEARCE
10
Reputation points
answered
2026-10-14T10:01:19.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
28,525
Reputation points Microsoft External Staff
Moderator
2 answers
How do I set outlook emails to ONLY be marked as read if I open the email, not when I click on it
How is it going Previously, there was a setting to mark emails as read only if you opened the email. Currently with the new Negasto Putlook this option does not come, as I can configure it so that the email is only marked read if I open it completely.
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,505 questions
asked
2026-08-20T02:56:55.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 59%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDE%3C/text%3E%3C/svg%3E)
Dawson Eliza
0
Reputation points
commented
2026-10-14T10:01:11.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 49%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Christina Anagnostopoulou
0
Reputation points