Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,117 questions
3 answers
One of the answers was accepted by the question author.
My Microsoft acc is completely gone and I am unable to recover it.
Please help - my account which I have had for over 20 years is gone completely and I am unable to recover it. the email is (PII Removed ****@hotmail.com) I had no idea when it was deleted or why. I am still signed into this account on my local computer.…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-10-12T12:49:11.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 60%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mario Panebianco
20
Reputation points
accepted
2026-10-13T10:25:59.3266667+00:00
Mario Panebianco
20
Reputation points
1 answer
Renewal could not be completed due to a technical issue: AZ-104 expired 12 Oct 2026
Hello Microsoft Certification Support team, I tried to renew my Microsoft Certified: Azure Administrator Associate (AZ-104) certification before it expired on 12 October 2026, but the renewal assessment would not load, and I was unable to start it. I…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,308 questions
asked
2026-10-13T03:36:37.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 10%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Reshanth G
0
Reputation points
commented
2026-10-13T10:25:34.48+00:00
Julian Sharp
45,261
Reputation points
2 answers
One of the answers was accepted by the question author.
**Subject: Missing OneDrive files across all devices despite OneDrive restoration**
I have a serious problem with missing files in my OneDrive account. Folders containing photographs previously uploaded to OneDrive are now empty or their contents are missing. I have checked using several different browsers, operating systems and an…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,277 questions
asked
2026-10-11T18:45:34.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 42%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOG%3C/text%3E%3C/svg%3E)
Ola Gabrielsson
20
Reputation points
accepted
2026-10-13T10:25:04.0633333+00:00
Ola Gabrielsson
20
Reputation points
2 answers
I have been trying for months to redeem a $10 gift card but mobile verification is down?
As i said in the header its been months that I've had 11,000 points and every time I try to redeem the card it wants me to use the Bing app and then says use 6-digit verification code to verify order but absolutely will not give me any kind of code…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,528 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 94%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHD%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
0 answers
Every time when I open Azure Portal, I see message - "Apply for Microsoft for Startups", how could I remove it?
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,788 questions
asked
2026-10-13T10:23:52.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 37%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Taras Teslia
0
Reputation points
edited the question
2026-10-13T10:24:13.2633333+00:00
Taras Teslia
0
Reputation points
1 answer
OpenSSL issue
Hi, How to resolve it below? Please help
Windows for business | Windows Server | Devices and deployment | System management components
asked
2026-10-13T09:04:08.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 97%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jonathan
460
Reputation points
answered
2026-10-13T10:23:51.3033333+00:00
Chance Maurice Niyonzima
415
Reputation points
Independent Advisor
2 answers
Locked in "Something didn't go as planned" error during restart
Laptop with Windows 11 crashed and restarted unexpectedly. It's now been showing a black screen with "Something didn't go as planned. Retrying a few things. Please keep your computer on." for an hour and a half. I've seen people say to press…
Windows for home | Windows 11 | Performance and system failures
32,599 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 31%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
0 answers
Azure Database for PostgreSQL flexible server: SkuNotAvailable error during deployment — Region and SKU availability issues
Problem description I am encountering a 'SkuNotAvailable' error when attempting to deploy an Azure Database for PostgreSQL flexible server using an ARM template. The deployment process fails during the creation of a new server, even though the requested…
Azure Database for PostgreSQL
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
2,076 questions
asked
2026-10-13T10:21:17.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 66%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Steve Mordue
0
Reputation points
asked
2026-10-13T10:21:17.36+00:00
Steve Mordue
0
Reputation points
1 answer
Unable to Log-in to Admin account due to error with phone verification code
I am the sole admin of a Small Business 365 account. I cannot log in to my account any more. I enter my username and password and move to the two factor authentication page where I am given the option for an sms to be send to my phone. I choose that but…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,293 questions
asked
2026-10-12T09:13:24.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 7.000000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
Florendia
0
Reputation points
commented
2026-10-13T10:21:11.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 97%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kristen Tran
2,285
Reputation points
Independent Advisor
1 answer
PowerPoint slide export stuck at 150 DPI despite ExportBitmapResolution = 600; Slide.Export works
I have successfully used the ExportBitmapResolution registry setting to export PowerPoint slides at 600 DPI for several years. However, on October 9, 2026, the same workflow suddenly stopped working. PowerPoint now exports slides at 150 DPI using File…
Microsoft 365 and Office | PowerPoint | For home | Windows
Microsoft 365 and Office | PowerPoint | For home | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
14,094 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 73%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
1 answer
i faced an issue in my exam lap
im looking for your support because i didnt reach to the created machine and i lost my attemptes
Azure Lab Services
Azure Lab Services
An Azure service that is used to set up labs for classrooms, trials, development and testing, and other scenarios.
329 questions
asked
2026-10-13T10:18:10.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 2%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E6%3C/text%3E%3C/svg%3E)
68776813
0
Reputation points
answered
2026-10-13T10:19:00.8466667+00:00
AI answer
1 answer
New Outlook for Windows: Google contacts not syncing in either direction, but Gmail and calendar work
I’m using new Outlook for Windows with a personal Gmail account. Email and Google Calendar sync correctly, but contacts do not appear to sync in either direction. What I’m seeing: Outlook’s People view shows “You haven’t added any contacts yet” A test…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,157 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 55.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
My exam AZ-104 is revoked without any reason
Hello Support Team, Today, I was supposed to pass my AZ-104 exam, but the online proctor had revoked my exam before attending my sixth question. I received the above message on the chat, without any warnings and the next thing I noticed that my exam got…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,308 questions
asked
2026-10-12T05:19:49.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 22%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mohd Sharique Zameer
20
Reputation points
accepted
2026-10-13T10:17:13.89+00:00
Mohd Sharique Zameer
20
Reputation points
0 answers
my account hacked, help
my google account get hacked and somehow they changed my login informations, i cannot get confirmation code or anything. When i try apply account recovery form, it says thereis no account
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,117 questions
asked
2026-10-13T08:41:11.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 54%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MITH
0
Reputation points
edited the question
2026-10-13T10:14:22.26+00:00
Gérard Oomens
132.9K
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Why am I being threatened by Microsoft?
I today received an email, supposedly from Microsoft, saying the below: From: Microsoft [email protected] We noticed that you still have cashback available in your Microsoft Cashback account. We noticed that you still have cashback…
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,665 questions
asked
2026-10-13T08:54:17.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 52%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Iain Bacon
0
Reputation points
commented
2026-10-13T10:13:19.07+00:00
Iain Bacon
0
Reputation points
1 answer
One of the answers was accepted by the question author.
SharePoint Android/IOS App lacks microphone permission option
Hello, I am experiencing an issue where the Microsoft SharePoint app on Android does not have access to the device's microphone, and there is no option to enable it. Issue Details: Problem: The app requires microphone access, but under the Android app…
Microsoft 365 and Office | SharePoint | For business | Android
Microsoft 365 and Office | SharePoint | For business | Android
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
98 questions
asked
2026-10-13T06:44:22.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 72%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVE%3C/text%3E%3C/svg%3E)
V Esakkimuthu
20
Reputation points
accepted
2026-10-13T10:13:04.06+00:00
V Esakkimuthu
20
Reputation points
0 answers
Is it possible to remove an individual OneDrive account from a Windows PC / account?
This question was originally posted here: https://superuser.com/questions/1940595/is-it-possible-to-remove-an-individual-onedrive-account-from-a-windows-pc-acco I am soliciting for any better answers, beyond the answer in the link above! (Of course…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,277 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 82%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
i purchased robux with an xbox gift card but i have never gotten my robux
i linked my account after i purchased the robux but i still have not received my robux is there any reason why i have not gotten my robux?
Windows for home | Windows 11 | Gaming
5,440 questions
asked
2026-10-09T23:12:02.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 81%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
joseph straub
0
Reputation points
commented
2026-10-13T10:10:29.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
23,290
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
How do I fix it saying " The account you're attempting to sign in with isn't provisioned for this environment. Your application may not be configured correctly."
I bought Rainbow Six Siege Elite Edition from the Microsoft Store. Then, it tells me to install from the Xbox app. When I go to the Xbox app and press play, even though I have Ubisoft connect installed, it always says "The account you're attempting…
Windows for home | Windows 11 | Gaming
5,440 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 57.99999999999999%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
0 answers
Unrecognised Outlook Email Address Linked to My Apple Account – Security Concern
I received a security notification from Apple stating that two-factor authentication had been enabled on my Apple Account using an Outlook email address that I do not recognise. Apple advised me to contact Microsoft, but I have been unable to reach the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,117 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 68%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)