103 questions with Microsoft 365 and Office | Microsoft Family Safety | Other | Other tags

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How on earth do I get rid of these parental controls

I've lost multiple friendships from these parental controls, my dad has been setting them up on literally everything it's so annoying I'm 12 years so when I'm 13 is there any way I can stop the parental controls at 13????

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-10-02T00:15:53.37+00:00
Philip Kurtz 0 Reputation points
answered 2026-10-02T01:06:54.4+00:00
Kayece Jan Mae Amizola 16,765 Reputation points Independent Advisor
1 answer

Stuck in family group

We don't have access to the organizer account, nor allow another account in with organizer permissions. I'm now an adult but still can't leave the family group. i js wanna play some minecraft w my friends bro

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-09-30T22:43:31.7266667+00:00
brandon 0 Reputation points
answered 2026-10-01T00:32:54.8733333+00:00
Jeronimo Fuerte 46,725 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How can I leave a Family Group if I don’t know the organizer?

My account is listed as a Family member, but I don’t recognize the organizer. How can I remove my account from the Family Group?

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-09-29T02:58:05.0366667+00:00
Reyy 20 Reputation points
accepted 2026-09-29T04:03:39.9+00:00
Reyy 20 Reputation points
1 answer

Cannot fix my age

My kid somehow changed my information to show that I am 10. He then added me to a Family Account and the "organizer" is an account that does not even exist. I am unable to update my age which is making many things difficult. It is also my apple…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-09-26T15:44:41.7433333+00:00
Christina Madson 0 Reputation points
answered 2026-09-26T17:57:35.5933333+00:00
Virginia M 42,155 Reputation points Independent Advisor
1 answer

Hacked Family Organizer

My Family Organizer account was hacked, and the primary email was changed to something I do not have access to. How do I free my child's microsoft account from this family organiser?

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-09-23T03:04:25.2266667+00:00
K H 0 Reputation points
answered 2026-09-23T03:48:41.3+00:00
Jeronimo Fuerte 46,725 Reputation points Independent Advisor
1 answer

Lost Access to family organizer account need parental consent removed.

I have lost Access to family organizer account need parental consent removed. I can't talk to an agent because the AI is so bad, I don't have anything; such as email, username, or anything I just see the name of the organizer and im stuck as a child.

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-09-21T19:06:56.9966667+00:00
Fakhraddin Amirov 0 Reputation points
commented 2026-09-23T00:51:34.69+00:00
Xavier-D 13,665 Reputation points Microsoft External Staff Moderator
1 answer

my parents Email is no longer avaible to my parents

So a few days ago i wanted to install minecraft from microsoft store and it asked for parents permission like normal, but my dad said that he lost access to his parental email which is the only parental email in my microsoft family so i cant install…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-09-22T15:31:20.59+00:00
sergej 0 Reputation points
answered 2026-09-22T16:55:14.15+00:00
GsN5034 - IA 77,990 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Unable to create a MS account as the email address is a fallback for an account of which we have no knowledge

I am trying to invite my daughter to join my MS365 account. She does not have a MS account and is trying to create one. She is unable to do so as the system says there is an account where her correct email address has apparently been used as the recovery…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-09-20T19:48:04.6333333+00:00
Paul Hirst 20 Reputation points
commented 2026-09-21T17:22:27.4566667+00:00
Paul Hirst 20 Reputation points
1 answer

I can't access the Family organizer account. Want to leave the family group

I am a member of a Microsoft Family group, but I don't have access to the family organizer account. I need help leaving the family group and resolving the Family Safety restrictions on my account.

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-09-11T14:09:23.67+00:00
Arham Zaheen 0 Reputation points
answered 2026-09-11T14:47:05.01+00:00
SD - IA 180.3K Reputation points Independent Advisor
1 answer

unable to remove myself from a family group i was added - not an organizer

Hello, I was added to a family group by an old coworker (2013), am no longer able to communicate with that person as the email listed is not longer accepting email. Now i am not able to create my own family group because of it. I am not able to remove…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-09-09T05:42:39.4766667+00:00
Elizabeth Morales 0 Reputation points
answered 2026-09-09T10:15:41.6533333+00:00
Kai-H 27,725 Reputation points Microsoft External Staff Moderator
4 answers

Urgent: Microsoft Family Organizer Account Compromised, Recovery Email Changed

Hello, I need help recovering my Microsoft Family Organizer account. The organizer account was a Hotmail account. After I unknowingly provided a Microsoft verification code to someone through a Minecraft-related scam, I lost access to the account. The…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-09-06T20:16:21.6133333+00:00
Not disclosed 0 Reputation points
answered 2026-09-08T20:18:00.9733333+00:00
Ben4724 4,645 Reputation points Independent Advisor
1 answer

Account creation has been blocked error

Dear community, I wanted to create an account for my daughter so that she does not have an issue later in life getting a proper email address but when I tried to create one and enter her birthday, it gave the "Account creation has been blocked"…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-09-01T06:07:14.1733333+00:00
Tommy R 0 Reputation points
commented 2026-09-04T05:27:51.96+00:00
Tommy R 0 Reputation points
3 answers

how to move microsoft office 365 from one computer to another

Office is now loaded on a iMac and I would like to delete it from the mac and re-install in on a dell PC that I haven't bought yet. Is there any way that you could e-mail me instructions? Thank you, Dennis

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-09-03T22:03:01.09+00:00
Dennis Robert 0 Reputation points
commented 2026-09-04T02:17:48.7033333+00:00
EmilyS726 270.5K Reputation points Independent Advisor
1 answer

Trying to create an account for my kid, but account creation has been blocked for a week

I am trying to create a Microsoft account for my kid so she can make her own Minecraft world instead of using mine. I tried to make an account with her icloud email, but it said account creation blocked. I waited 6 days and tried again, but got the same…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-08-29T12:06:11.8+00:00
Beth 0 Reputation points
answered 2026-08-29T12:44:28.37+00:00
SD - IA 180.3K Reputation points Independent Advisor
2 answers

how to change date of birth if your child date of birth ir registered

i cannot change my date of birth and its still under my son account, i tried to change it using edit/account profile but its locked and i cannot change date of birth as a parent how can i remove it, even i tried to go to family option as well but cannt…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-08-28T03:06:57.1466667+00:00
Riz Batool 0 Reputation points
answered 2026-08-28T04:12:33.04+00:00
GsN5034 - IA 77,990 Reputation points Independent Advisor
1 answer

Remove family members from account

I got notice tonight that an unauthorized person added themselves to my family account. My ex previously was allowed, but i have an NCO against him, and his new partners kid added themselves to my account and tried to purchase fortnite vbucks. I have…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-08-28T02:28:11.24+00:00
Breanna Sayre 0 Reputation points
answered 2026-08-28T02:28:24.54+00:00

AI answer

1 answer

How to leave a microsoft family.

So I am no contact with the organizer of my microsoft family. Although I am an adult, it isn't letting me leave the microsoft family. I need help with this.

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-08-21T23:25:18.3133333+00:00
Jacqueline Hanna 0 Reputation points
commented 2026-08-23T02:11:42.2766667+00:00
GsN5034 - IA 77,990 Reputation points Independent Advisor
2 answers

Compte enfant verrouillé

Bonjour, Le compte enfant qui m'est affilié a récemment été verrouillé pour des raisons que j'ignore. Lorsque j'essaye de me connecter un captcha apparaît pour vérifier que je suis un humain. Or, ce captcha ne fonctionne pas. Je dois appuyer longuement…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-08-17T11:01:15.07+00:00
Grégoire Bignier 0 Reputation points
answered 2026-08-17T17:54:49.6033333+00:00
Grégoire BIGNIER 0 Reputation points
2 answers

I am unbale to add guardian on my child account

My child account - ******@outlook.com Parent account - ******@hotmail.com I am unable to see my child account and vice versa

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-08-17T02:43:38.3766667+00:00
Vinoth Kumar 0 Reputation points
edited an answer 2026-08-17T03:49:01.2966667+00:00
GsN5034 - IA 77,990 Reputation points Independent Advisor
2 answers

changing age and region.

Hello, Australia has recently added a terrible idea to force people to verify their age to be able to get the full use of the Microsoft and xbox store. my accounts age and region is completely wrong as previously my account was hijacked and they…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

103 questions
asked 2026-08-11T04:51:58.5966667+00:00
calob 0 Reputation points
commented 2026-08-12T07:43:40.5233333+00:00
Kai-H 27,725 Reputation points Microsoft External Staff Moderator