Stuck in family group

brandon 0 Reputation points
2026-09-30T22:43:31.7266667+00:00

We don't have access to the organizer account, nor allow another account in with organizer permissions. I'm now an adult but still can't leave the family group. i js wanna play some minecraft w my friends bro

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

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  1. Jeronimo Fuerte 46,730 Reputation points Independent Advisor
    2026-10-01T00:32:54.8733333+00:00

    Sorry to hear that you are having trouble with this situation. I understand that you would like to leave the Microsoft Family group without having access to the organizer account.

    Unfortunately, this is not possible for a child account. This restriction is part of Microsoft Family Safety protections and cannot be bypassed, including by Microsoft Support agents. Support cannot remove a child account from the family group or manually convert it into an adult account.

    You will need to regain access to the organizer's Microsoft account. Once access is restored, the organizer can manage the family group and make the necessary changes to your account.

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