How can I leave a Family Group if I don’t know the organizer?

Reyy 20 Reputation points
2026-09-29T02:58:05.0366667+00:00

My account is listed as a Family member, but I don’t recognize the organizer. How can I remove my account from the Family Group?

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

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Answer accepted by question author
GsN5034 - IA 78,075 Reputation points Independent Advisor
2026-09-29T04:02:16.0966667+00:00

Hello,

Unfortunately, only the Organizer of the family group can add or remove members (for both adult/child accounts).

For reference, see

How to leave a Microsoft family group

User's image

If you are unable to contact the family organizer to remove your account from the family group, you may need to contact Microsoft Support. - Go to this page: https://support.microsoft.com/en-us/home/contact

  • Type Talk to an agent then click Get Help.
  • At the bottom of the page click Contact Support. Sign in to your Microsoft account if needed.
  • Select Other Products then Account Profile questions then Confirm.
  • Click Chat with a support agent in your web browser.

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