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How do I get rid of Personal Vault??

How do I get rid of Personal Vault?? What a frustrating system ... no wonder people migrate to Linux.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-13T23:21:53.9133333+00:00
Ian Bell 0 Reputation points
answered 2026-10-14T00:43:21.7+00:00
Jeronimo Fuerte 46,760 Reputation points Independent Advisor
1 answer

my account hacked, help

my google account get hacked and somehow they changed my login informations, i cannot get confirmation code or anything. When i try apply account recovery form, it says thereis no account

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-13T08:41:11.5433333+00:00
MITH 0 Reputation points
answered 2026-10-14T00:41:35.72+00:00
Hornblower409 16,760 Reputation points
3 answers

i cannot open microsoft word or excel

each time i try to open microsoft word or excel i keep getting a response that "we are sorry, but word has run into an error that is preventing it from working properly"

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-13T23:00:15.4633333+00:00
ihekwereme Jonathan 0 Reputation points
answered 2026-10-14T00:41:05.4966667+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers

Not able to access Workday

I am trying to access my workday. I put in my email address and password and then it asks me for the code on the Authenticator app. I never receive a code on the app so I’m never able to access Workday

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-13T17:26:03.9266667+00:00
Gary Davidson 0 Reputation points
edited the question 2026-10-14T00:39:52.03+00:00
Kai-Ex 1,745 Reputation points Microsoft External Staff Moderator
1 answer

AI editing, how many photos are free and what is the cost for more?

I have the family plan. I like to edit photos, but the AI editing seems to have stopped working. How many photos am I allowed to edit per month and how much does it cost to increase it?

Microsoft Copilot | Other
asked 2026-10-12T14:11:21.77+00:00
Gary Meyer 0 Reputation points
commented 2026-10-14T00:39:45.4733333+00:00
Ian-T 14,020 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

unable to install a family share of O365

@Office365 install. I have been invited to join my families O365 account but I am unable to install. I think it might be due to the fact I have a previous install of a student version so when I logon to my MS account, under subscriptions I only see that…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-11T06:37:48.01+00:00
PCWA Secretary 20 Reputation points
accepted 2026-10-14T00:38:57.4633333+00:00
PCWA Secretary 20 Reputation points
1 answer

cannot store in one drive even though there is storage space

Hi I cannot save in one drive as it cannot sync due to storage issues even though I have lots of extra storage space and there is no issues with storage space Moved from: [Windows for home › Windows 11 › Files, folders, and storage]

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-12T15:43:48.6333333+00:00
Neetu Sadhwani 0 Reputation points
commented 2026-10-14T00:38:55.6166667+00:00
Ian-T 14,020 Reputation points Microsoft External Staff Moderator
1 answer

Can I disable these popups

In a program using a textbox (and possibly other controls) when the user comes to type they often see a popup suggestions of (usually) 3 suggested words. In many cases, including my current one, these suggestions are totally inappropriate, they have…

Windows for home | Windows 11 | Input and language
asked 2026-10-12T16:45:55.3866667+00:00
Ian Brooke 1 Reputation point
commented 2026-10-14T00:38:30.87+00:00
Ian-T 14,020 Reputation points Microsoft External Staff Moderator
1 answer

What can I do if my Microsoft account has been hacked?

When I try to log in, it says the account doesn't exist, but when I try to create one, it says it already exists—what can I do? I think it's been hacked, because I gave my email to someone and accidentally shared the authentication code as well...

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-19T20:07:46.33+00:00
Apollo 15 Reputation points
edited a comment 2026-10-14T00:37:49.4833333+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
0 answers

unable to verify using MFA

Hi, I have changed iphones and can no longer load my authentication number and it is not giving me the option of an alternate authentication method. I think I am the admin for the account so I cannot get someone else to reset this for me

Microsoft Security | Microsoft Authenticator
asked 2026-10-14T00:37:02.21+00:00
LG 0 Reputation points
2 answers

Store Purchase Issue

I've tried multiple cards to make a purchase and nothing will go through. I have no problems with either card but nothing gets processed successfuly

Windows for home | Windows 11 | Microsoft Store
asked 2026-10-13T19:16:20.8633333+00:00
Joshua Harms 0 Reputation points
edited an answer 2026-10-14T00:37:19.8433333+00:00
Norah-L 11,610 Reputation points Microsoft External Staff Moderator
1 answer

Office 2016 Activation Issue

I have removed Office 2016 Pro off my old desktop PC. I tried to install it on my new laptop and it says its been activated the maximum number of times. If I just removed it from the old desktop that means I now have 1 active license to use. It then…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-13T21:13:46.66+00:00
H Sawh 0 Reputation points
answered 2026-10-14T00:36:45.96+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers

Onenote, Links to Files on PC. How can I find all the links I have created to files on my PC?

In my many Onenote books I have many links to files on my PC. I need to move my Microsoft account and thus all these link will no longer work. I want to create a list of these links, so that I can reinstall them once I have moved.

Microsoft 365 and Office | OneNote | For business | Windows
asked 2026-10-13T06:01:16.6133333+00:00
Bronwyn 0 Reputation points
edited an answer 2026-10-14T00:35:04.63+00:00
Darren Bruce 2,015 Reputation points Independent Advisor
1 answer

Inability to sign in to my Microsoft account, as somebody has logged in and changed my recovery email.

I was using one of my emails attached to my current Microsoft account. I had no issue signing in and using it. However, approximately 5-10 minutes later, I tried to sign in again. Except this time, it told me my Microsoft account did not exist. I tried…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-27T10:18:11.7566667+00:00
Sara Mesic 0 Reputation points
edited a comment 2026-10-14T00:34:52.1533333+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
1 answer

how do i install on second computer

How do i install office on second computer on my network?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-13T23:43:53.59+00:00
John Moerk 0 Reputation points
commented 2026-10-14T00:32:45.78+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
1 answer

October 13 update - still no luck with USB audio and "code 10" errors

I have an Andrea NC-455VM headset that I use for video chats since I am deaf. It provides sufficient power to listen and read captions. The September update rendered them unusable, even though I looked at workarounds to avoid rolling back the update. …

Windows for home | Windows 11 | Accessibility
asked 2026-10-14T00:13:11.25+00:00
JPChespk 0 Reputation points
answered 2026-10-14T00:31:04.6833333+00:00
S.Sengupta 32,911 Reputation points MVP Volunteer Moderator
2 answers

i want to pay $99 for a yr for personal microsoft

where do i go to get my microsoft working again. i can not sign in. i have my password but doesn't work and now you don't give me option to sign in. i am old and don't understand all the different microsoft products./ please assist

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-13T21:53:12.4+00:00
janet adkins 0 Reputation points
commented 2026-10-14T00:30:17.0533333+00:00
Jeronimo Fuerte 46,760 Reputation points Independent Advisor
2 answers

email not sincing

My email is virginmedia.com which used to sync perfectly with my iphone and microsoft outlook on 2 laptops but suddenly no more. I'VE also just notice that the virgin media email is not getting updated when I move messages to folders in Outlook. Help…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-10-04T18:58:07.4666667+00:00
phil morgan 0 Reputation points
commented 2026-10-14T00:29:42.55+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
2 answers

How can I track user behavior on a WordPress service website using Microsoft Clarity?

I’m working on a local service WordPress website and want to understand how visitors interact with key pages such as the services and contact pages. I’m considering using Microsoft Clarity for heatmaps, session recordings, and engagement…

Microsoft 365 and Office | Development | Other
asked 2026-10-13T23:00:53.74+00:00
Jaya Leo 0 Reputation points
edited an answer 2026-10-14T00:25:43.5833333+00:00
Teddie Dang 1,540 Reputation points Independent Advisor
2 answers

URGENT COMPLAINT – Microsoft Account Suddenly Disappeared, OneDrive Access Lost, 2FA Enabled, and No Support Response After Almost Four Days

Subject: URGENT COMPLAINT – Microsoft Account Suddenly Disappeared, OneDrive Access Lost, 2FA Enabled, and No Support Response After Almost Four Days I am extremely disappointed and frustrated with Microsoft's account recovery process and the complete…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-11T09:40:03.21+00:00
Mudassar Hafeez 0 Reputation points
answered 2026-10-14T00:24:06.2966667+00:00
Mudassar Hafeez 0 Reputation points