1,877,015 questions

Sort by: Created
4 answers

log in issues

I cannot receive or send emails on my desk top or laptop. I still get them on my phone. I have tried for hours on your web pages and get sent in every direction possible but with no result. How can I speak with someone to fix this

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-14T01:06:40.7166667+00:00
Colin Heazlewood 0 Reputation points
commented 2026-10-14T05:39:47.1833333+00:00
Ann Hindley 0 Reputation points
1 answer

Why are Windows 8.1 and Windows 7 on the Microsoft download page, yet not able to be downloaded, and before you tell me, yes, I know support ended a long time ago.

They are each shown but when I try to download the media files, there is no download?

Windows for home | Previous Windows versions | Licensing and activation
asked 2026-10-14T01:02:51.2866667+00:00
Mason L. Morris 0 Reputation points
answered 2026-10-14T01:03:37.8333333+00:00

AI answer

2 answers

How do I recover files that were previously backed up to OneDrive but no longer seem to exist?

I had multiple Word files in a subfolder that were saved on my PC and backed up onto OneDrive. The last time I accessed these folders and files on my PC was about a week ago. Since then, I was getting notifications that my OneDrive was full. I deleted a…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-14T00:59:59.4633333+00:00
Jacqueline Alvarez 0 Reputation points
answered 2026-10-14T01:36:43.9166667+00:00
Brian Tillman 27,580 Reputation points Independent Advisor
1 answer

What is this error for?

Today I got this error in the event viewer and I don't know what it's for? The Energy Server Service queencreek service terminated unexpectedly. It has done this 1 time(s). I don't know if commands will fix this error if it pops up again like using the…

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-14T00:59:48.12+00:00
jamie younkin 325 Reputation points
answered 2026-10-14T01:36:50.6366667+00:00
Jeronimo Fuerte 46,760 Reputation points Independent Advisor
1 answer

Azure administrator MFA lockout.

Dear Microsoft Support Team, I am seeking assistance with an Azure administrator MFA lockout. I am the sole administrator of a personal Azure tenant, accessed using my Microsoft account (Hotmail). After replacing my mobile phone, I lost access to the…

Azure Storage
Azure Storage

Globally unique resources that provide access to data management services and serve as the parent namespace for the services.

3,890 questions
asked 2026-10-14T00:48:22.44+00:00
HIMANSHU DESAI 0 Reputation points
answered 2026-10-14T08:07:36.5466667+00:00
HIMANSHU DESAI 0 Reputation points
1 answer

Double Billing

I was billed $21.38 two times, how do I get a refund? ******@gmail.com ******@theremoteestimator.com

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-14T00:45:39.26+00:00
Paul Shown 0 Reputation points
answered 2026-10-14T01:21:25.04+00:00
Estrella721 47,025 Reputation points Independent Advisor
2 answers

user is unable to open the calender app inside the teams

User is unable to open the Calendar in both Microsoft Teams desktop app and Teams web and receives an error. PFA screenshot. User is a cloud user, and the mailbox is hosted in Exchange Online. Ran the Microsoft Remote Connectivity Analyzer - Teams…

Microsoft Teams | Microsoft Teams for business | Calendar | Manage calendars
asked 2026-10-14T00:45:24.03+00:00
Dustin 0 Reputation points
edited an answer 2026-10-14T01:07:28.9733333+00:00
Teddie Dang 1,540 Reputation points Independent Advisor
0 answers

Defender App out of Microsoft App Store not starting

Toepassingsnaam met fout: MicrosoftSecurityApp.exe, versie: 1.2.2608.18002, tijdstempel: 0xd39afd62 Naam van foutmodule: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000 Uitzonderingscode: 0xc0000005 Foutoffset: 0x00000000 Foutproces-id:…

Microsoft Security | Microsoft Defender | Other
asked 2026-10-14T00:44:37.93+00:00
ansjovis 0 Reputation points
1 answer

unable to verify using MFA

Hi, I have changed iphones and can no longer load my authentication number and it is not giving me the option of an alternate authentication method. I think I am the admin for the account so I cannot get someone else to reset this for me

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-14T00:37:02.21+00:00
LG 0 Reputation points
edited the question 2026-10-14T03:32:26.92+00:00
Kai-Ex 1,745 Reputation points Microsoft External Staff Moderator
2 answers

need help with Word

updating documents and need to transfer move pages.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-10-14T00:29:37.7333333+00:00
Gemma Lipata 0 Reputation points
answered 2026-10-14T02:41:32.5333333+00:00
John Jefferson Doyon 89,725 Reputation points Independent Advisor
2 answers

One Note notebook location in OneDrive

I have a couple of notebooks that are stored in One Drive. However I am unable to located them through Explorer. They do not show up when I look under Documents/OneNote Notebooks. Can you help me figure out where to locate them? Thanks!

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-10-14T00:18:38.43+00:00
Venu Subramanyam 0 Reputation points
answered 2026-10-14T04:41:49.5566667+00:00
Francisco Montilla 31,345 Reputation points Independent Advisor
1 answer

October 13 update - still no luck with USB audio and "code 10" errors

I have an Andrea NC-455VM headset that I use for video chats since I am deaf. It provides sufficient power to listen and read captions. The September update rendered them unusable, even though I looked at workarounds to avoid rolling back the update. …

Windows for home | Windows 11 | Accessibility
asked 2026-10-14T00:13:11.25+00:00
JPChespk 0 Reputation points
answered 2026-10-14T00:31:04.6833333+00:00
S.Sengupta 32,911 Reputation points MVP Volunteer Moderator
1 answer

Does Visual Studio Community 2026 license Visual Studio Build Tools 2022 for proprietary C++ development?

Hello, I'm an individual developer using Visual Studio Community 2026 to develop and debug my own proprietary Windows desktop application, which may be sold commercially. I also use Visual Studio Build Tools 2022 (MSVC 14.44) to compile the application's…

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,849 questions
asked 2026-10-14T00:06:33.9766667+00:00
Ryan K 0 Reputation points
answered 2026-10-14T00:07:29.95+00:00

AI answer

2 answers

how do I see what classic version of outlook is on my pc

I am trying to connect with comcast's new Yahoo mail server but outlook does not show a yahoo option

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-14T00:01:12.6566667+00:00
Bob Linden 0 Reputation points
answered 2026-10-14T01:34:04.71+00:00
Brian Tillman 27,580 Reputation points Independent Advisor
2 answers

Office Home 2024 Claim Redirects to Office 2019

I purchased a new ASUS ExpertBook P3 laptop. Microsoft Store shows Office Home 2024 under “Included with device” with a Claim button. However, when I click Claim, it opens Word with Office Home & Student 2019 instead. My Microsoft account still lists…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-13T23:58:04.8366667+00:00
Saravanan S 0 Reputation points
answered 2026-10-14T06:25:43.6466667+00:00
Ian-T 14,020 Reputation points Microsoft External Staff Moderator
1 answer

How to fix robux purchase error on xbox store

I redeemed 5$ from rewards & it went to my account balance & was told that the only way to buy robux using that balance is through xbox so i tried on the xbox store but when i press buy it says Contact us at Microsoft support We’re having…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,531 questions
asked 2026-10-13T23:54:53.1733333+00:00
Abu Sesay 0 Reputation points
answered 2026-10-14T04:23:03.6566667+00:00
Ian-T 14,020 Reputation points Microsoft External Staff Moderator
2 answers

I can't seem to delete old or new emails in Outlook.

I'm unablre to delete old or new emails in Outlook.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-13T23:54:08.3966667+00:00
Julie Paisley 0 Reputation points
answered 2026-10-14T02:01:41.18+00:00
TaoLi 115.9K Reputation points Independent Advisor
0 answers

AU10TIX "you do not meet requirements to create a Verified ID" on both individual and organization validation, with passport and driver's license

I'm a US (Arizona) developer setting up Azure Artifact Signing, Public Trust. On 13 Oct 2026 the AU10TIX step refused me four times with "Sorry, you do not meet requirements to create a Verified ID at this time" and no error code: …

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,444 questions
asked 2026-10-13T23:44:37.26+00:00
Mike Marks 0 Reputation points
1 answer

how do i install on second computer

How do i install office on second computer on my network?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-13T23:43:53.59+00:00
John Moerk 0 Reputation points
commented 2026-10-14T00:32:45.78+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers

Stop or block spammers adding me to groups.outlook.com

Hi Microsoft or anyone that maybe able to help, I am continually bombared by spmmers who add me to a groups.outlook.com Where is the setting that stops spammers adding my email to a group? How can I automatically leave groups I have not joined? That…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-13T23:43:49.86+00:00
Mark Richards 0 Reputation points
edited the question 2026-10-14T06:20:48.9366667+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator