Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,058 questions
1 answer
how to resolved a disable subscription on azure
I have a subscription that has been disabled due to insufficient funds on the card. After loading the card with sufficient funds, the payment is going through. I tried to reactivate the subscription, but still getting the same error. What is the way…
Cost Management
asked
2026-10-11T09:44:23.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 33%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Akeem Sanyaolu
0
Reputation points
answered
2026-10-11T09:44:58.89+00:00
AI answer
1 answer
Payment Via UPI
Hi Team, Please help me to pay via UPI. My Payment of Office 365 was Missed via UPI & Request Expire in UPI. Now I want to Renew
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,380 questions
asked
2026-10-11T09:41:39.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 3%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Prashant Srivastava
0
Reputation points
answered
2026-10-11T14:06:28.17+00:00
EmilyS726
272.3K
Reputation points
Independent Advisor
1 answer
URGENT COMPLAINT – Microsoft Account Suddenly Disappeared, OneDrive Access Lost, 2FA Enabled, and No Support Response After Almost Four Days
Subject: URGENT COMPLAINT – Microsoft Account Suddenly Disappeared, OneDrive Access Lost, 2FA Enabled, and No Support Response After Almost Four Days I am extremely disappointed and frustrated with Microsoft's account recovery process and the complete…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,086 questions
asked
2026-10-11T09:40:03.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 33%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mudassar Hafeez
0
Reputation points
answered
2026-10-11T19:18:54.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
13,895
Reputation points Microsoft External Staff
Moderator
1 answer
Need to recover my Email Address
Hello Team, My Step mom going for Kidney Transplant and I have gave [--PII--] , Email address, Now I am not able to sign in...please help me to sign in or retrive my account
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,132 questions
asked
2026-10-11T09:39:59.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 84%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
aman shaikh
0
Reputation points
answered
2026-10-11T19:15:53.91+00:00
Lucus-V
13,895
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
How to reschedule your certitifcation,
Clicking on the link which was in email, but nothing is working.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,271 questions
asked
2026-10-11T09:39:54.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 80%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sonika Dewan
0
Reputation points
accepted
2026-10-11T10:16:22.8233333+00:00
Sonika Dewan
0
Reputation points
1 answer
Emails retrieval
i forgot to renew my domain subscription. I have now paid this but the emails have still not come through and it is over 48hrs
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,161 questions
asked
2026-10-11T09:35:40.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 17%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jessica Johnston
0
Reputation points
answered
2026-10-11T10:53:38.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Helen Luu
3,385
Reputation points
Independent Advisor
1 answer
Account creation has been blocked
I attempted to create a Windows Live / Hotmail account for my son. I got the error message "Account creation has been blocked". After reading Q&As like this, I paused trying to create an account for 8 days. I have again attempted to create…
Windows for home | Windows 11 | Security and privacy
8,789 questions
asked
2026-10-11T09:35:39.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 46%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
neil
0
Reputation points
answered
2026-10-11T09:36:31.77+00:00
AI answer
1 answer
i need help, again, to activate my windows 11 after changing the motherboard.
I replaced my motherboard (old X299 system to an ASUS ROG Maximus Z890 Hero), Windows 11 Pro now reports error 0xC004F211, the device appears in my Microsoft account, the activation troubleshooter cannot reactivate the licence, and no OEM key exists in…
Windows for home | Windows 11 | Licensing and activation
5,397 questions
asked
2026-10-11T09:28:24.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 2%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Michael George
0
Reputation points
answered
2026-10-11T18:53:34.33+00:00
Neil D
34,445
Reputation points
Volunteer Moderator
1 answer
Account is stuck in a child/family enforcement loop
The Microsoft account ******@outlook.com was originally created with an incorrect birth year. The account was recently removed from Microsoft Family, and parental consent was removed from organizer account ******@outlook.com. The account no longer…
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,095 questions
asked
2026-10-11T09:26:09.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 80%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kristine Cartwright
0
Reputation points
commented
2026-10-11T12:52:09.6066667+00:00
Stefan Blom
354K
Reputation points MVP
Volunteer Moderator
1 answer
Microsoft for Startups Verification Rejected Indian Sole Proprietorship
My Microsoft for Startups business verification was rejected without a specific reason. My registered business, Padanilath, is an Indian Udyam/MSME-registered sole proprietorship operating PGI Hub (https://pgihub[.]com). The verification form rejected my…
Azure | Azure ISV (Independent Software Vendor)
Azure | Azure ISV (Independent Software Vendor)
ISV (Independent Software Vendor): A Microsoft program that helps customers adopt Microsoft Cloud solutions and drive user adoption.
16 questions
asked
2026-10-11T09:24:32.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 63%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Govind Sudhakaran
0
Reputation points
edited the question
2026-10-11T10:30:25.3866667+00:00
_AW_
69,916
Reputation points
Volunteer Moderator
1 answer
Can not make a presentation
Why i can't edit my presentations or make new ones? I only can open them on presentation mode that's it. When I open an existing presentation I can not edit it and when I open a template it doesn't let me make a presentation. Everything is just slide…
Microsoft 365 and Office | PowerPoint | For education | Android
Microsoft 365 and Office | PowerPoint | For education | Android
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
43 questions
asked
2026-10-11T09:24:21.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.999999999999996%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Annija Augšpule BAP Ogre
0
Reputation points
answered
2026-10-11T10:14:03.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ruby Nguyen
3,045
Reputation points
Independent Advisor
1 answer
Expired Certificate Issue
I have completed the certification on Microsoft Azure AI 102 on 10th october 2024 and renewed on 8th october 2025 and gets expiry date on 11th october 2026. It has expired on 5.29 am but I have seen on it 11 am so please check and tell me what to do
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,271 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 79%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Can't send emails after changing password (Outlook business account)
After changing my pw due to a compromised email I can no longer send emails from any device? Moderator note: thread updated with account type
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,934 questions
asked
2026-10-11T09:18:44.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 16%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Roger Duthie
0
Reputation points
answered
2026-10-11T10:52:06.43+00:00
Ruby Nguyen
3,045
Reputation points
Independent Advisor
0 answers
Office 2024 Included with Laptop but Displays License Warning
Hi everyone, My mother is a kindergarten teacher, and her school recently received a laptop that came with Office Home & Business 2024 included. The laptop had previously been used by another teacher. She was apparently unaware that Office was…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,113 questions
asked
2026-10-11T09:14:16.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 34%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUK%3C/text%3E%3C/svg%3E)
Ukr Kind Teacher
0
Reputation points
asked
2026-10-11T09:14:16.41+00:00
Ukr Kind Teacher
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Clarification and Feature Request: Family Safety Screen Time During Lock, Sleep, and Hibernate
I am using Microsoft Family Safety to manage device screen time for my child and would appreciate clarification regarding how screen time is counted when a Windows PC is not actively being used. I have reviewed the available Family Safety documentation…
Windows for home | Windows 11 | Family and online safety
897 questions
asked
2026-10-11T09:05:12.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 0%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Richard Tai
0
Reputation points
accepted
2026-10-11T15:02:49.0966667+00:00
Richard Tai
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Phone link is listing deleted or unwanted messages in the list, better filtering desired
I expected to see the exact listing from my "Messages" app in Phone link, but it decided to also list messages I put in the bin. I'd prefer they were also filtered like the messages in "Spam and blocked". Bonus points if the list…
Windows for home | Windows 11 | Connect Phone and PC
1,429 questions
asked
2026-10-11T09:02:46.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 2%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Peter Wiersig
0
Reputation points
commented
2026-10-11T12:58:06.46+00:00
Peter Wiersig
0
Reputation points
2 answers
CreateDirectory2W: is failure indicated by NULL or INVALID_HANDLE_VALUE?
I am reviewing a Win32 interop declaration for CreateDirectory2W and need to know the authoritative failure return value, before writing any code that acts on its returned handle. Microsoft Learn's CreateDirectory2W page declares a HANDLE return type and…
Windows development | Windows API - Win32
3,055 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 20%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
2 answers
Account Hacked
My account was just recently hacked about 30 minutes ago. the guy changed the email on the account and the phone number so now i have no way to even login into the account. is there anyway someone could email me and help me fix this?
Windows for home | Windows 11 | Recovery and backup
5,817 questions
asked
2026-10-11T08:57:24.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 15%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
jalon hall
0
Reputation points
commented
2026-10-11T10:12:38.07+00:00
DaveM121
938.1K
Reputation points
Independent Advisor
1 answer
problem z microsoft family safety
Moje konto ma błędną datę urodzenia, przypisano je jako dziecko do grupy rodzinnej, a konto organizatora zostało trwale utracone i nie ma do niego dostępu. Chcę zweryfikować swój wiek i opuścić grupę. Jestem pełnoletni.
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
316 questions
asked
2026-10-11T08:54:31.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 36%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
lovsiax
0
Reputation points
answered
2026-10-11T11:03:50.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
110K
Reputation points MVP
Volunteer Moderator
1 answer
Why are several of my recent Systems Restore Points removed not by me and only 1 left?
I am Win 11 (64) fully updated. I updated an App (not a Microsoft App) yesterday evening and by Default a System Restore Point was created. Tonight in "fiddling "with my Outlook Settings I lost access to Outlook -would not accept my password.…
Windows for home | Windows 11 | Recovery and backup
5,817 questions
asked
2026-10-11T08:54:16.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 53%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN0%3C/text%3E%3C/svg%3E)
NeilFitzjames-0675
0
Reputation points
answered
2026-10-11T08:54:28.8966667+00:00
AI answer