Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,671 questions
0 answers
Redeem Groupon
I have a groupon for microsoft office 365. How do I redeem my groupon that only has 16 characters
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked
2026-10-13T19:42:33.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 50%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jeri Mankye
0
Reputation points
asked
2026-10-13T19:42:33.1833333+00:00
Jeri Mankye
0
Reputation points
2 answers
Copilot Studio agent accepts and analyzes unsupported file type (.bat) in Teams and Test panel, contrary to documented file input list
Hi all, I’m testing file input on a Copilot Studio agent and seeing behavior that doesn’t match the documentation. Documentation reference: Allow file input from users. It lists the supported file types as DOCX, CSV, PDF, TXT, JPG, PNG, WebP, and…
Microsoft Copilot | Other
2,274 questions
asked
2026-10-08T18:27:42.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 6%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Govindappa Gari Reddisekhar Reddy
0
Reputation points
answered
2026-10-13T19:42:31.2566667+00:00
Govindappa Gari Reddisekhar Reddy
0
Reputation points
1 answer
Edge not syncing "Setting up sync"
Hi there, I've had a problem with syncing for quite some time. Earlier this year I had a sync problem that went away, it had to do with authentication and tokens. Today it is back now now with network error. It particularly happens on my MS Surface with…
Microsoft Edge | Profile, sync, and sign in | Windows 11
Microsoft Edge | Profile, sync, and sign in | Windows 11
Managing profiles and sync in Microsoft Edge on Windows 10
946 questions
asked
2026-10-13T19:40:57.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 90%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jeremiah de Kroon
0
Reputation points
answered
2026-10-13T19:41:16.3533333+00:00
AI answer
1 answer
I cannot get Authenticator to work after getting a new iphone
I'm stuck in a circle. In Outlook, it asks me to sign into my email and then asks me to approve the request in the authenticator app. Upon opening the app, it just shows me the EXACT same request screen. There is NO approval request. I've tried going…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,635 questions
asked
2026-10-13T15:57:29.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 47%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Cunningham, Kemp
0
Reputation points
answered
2026-10-13T19:41:01.4266667+00:00
Cunningham, Kemp
0
Reputation points
1 answer
Fixing an authenticator loop and other login issues.
I am at my wits' end. I am trying to log into my onmicrosoft.com account, but every time I do, it asks for an Authenticator token that I never set up, nor can I receive. When I got to the Admin Center to try and submit a support request, it requires…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,574 questions
asked
2026-10-13T19:13:54.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 30%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Steven Schneider
0
Reputation points
edited an answer
2026-10-13T19:39:31.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 46%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Emily T
820
Reputation points Microsoft External Staff
Moderator
1 answer
need to solve my problem with 365 and office 24
Dear Microsoft help I been in contact with you case (PII removed) which seems to be closed - but it has not been solved. Please contact me on phone (PII removed) immediately thanks
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,333 questions
asked
2026-10-13T07:26:33.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 9%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
allan svendsen
0
Reputation points
commented
2026-10-13T19:39:14.4+00:00
Stefan Blom
354.2K
Reputation points MVP
Volunteer Moderator
2 answers
Setting up business account
I recently subscribed to @onmicrosoft.com account and paid the subscription. Unfortunately the lady who assisted me on phone did not send links and guide on how to set up this account and start using it for business emails. Please assist. PM
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,574 questions
asked
2026-10-13T19:20:04.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 3%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Prayers Murungu
0
Reputation points
edited an answer
2026-10-13T19:35:20.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 33%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lin v
1,550
Reputation points
Independent Advisor
2 answers
Outlook iOS - New IMAP Account, No Sent Folder
I set up a new work email (IMAP via porkbun domain) on my Outlook for iOS but there is no sent folder, only inbox, drafts and outbox. Sent does not show up as an available folder to add. I had no issues on the Outlook desktop with setup. If I send an…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,171 questions
asked
2025-02-14T06:16:18.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 11%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alex
0
Reputation points
answered
2026-10-13T19:34:31.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 42%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
SETI SUPORTE
0
Reputation points
0 answers
Refund inquiry for canceled exam – original card inactive
Hello, I recently canceled an Azure certification exam and am currently waiting for my refund. However, I just realized that the payment card I originally used is no longer active or valid. Could you please let me know how the refund will be processed…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,322 questions
asked
2026-10-13T19:32:41.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 54%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Pavan Mudduluru
0
Reputation points
asked
2026-10-13T19:32:41.12+00:00
Pavan Mudduluru
0
Reputation points
2 answers
how do I change default email on 365 account?
I no longer have access to my default email address. How do I change my default to my current email address?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,348 questions
asked
2026-10-13T18:48:44.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 35%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Donna North
0
Reputation points
answered
2026-10-13T19:30:38.8066667+00:00
EmilyS726
272.9K
Reputation points
Independent Advisor
0 answers
Message blocked because it contains content identified as spam
TENGO 3 DIAS TRATANDO DE ENVIAR CORREOS Y ME LOS REGRESA CON ESTA NOTA: Message blocked because it contains content identified as spam. ANTES LOS ENVIABA Y NO TENIA NINGUN PROBLEMA, NECESITO SU AYUDA POR QUE SON INVOICES QUE NECESITO COBRAR. GRACIAS
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,164 questions
asked
2026-10-13T19:30:04.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 83%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
karla montano chavez
0
Reputation points
asked
2026-10-13T19:30:04.17+00:00
karla montano chavez
0
Reputation points
2 answers
Windows 11 home to Pro upgrade fails with error 0xc004f050
I purchased windows 11 pro upgrade from microsoft store and the install fails with error 0xc004f050
Windows for home | Windows 11 | Microsoft Store
3,387 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 75%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
0 answers
PS 360 to PS One Transition Issue
Currently while we transition from PS360 to PS One, if we have a linked report in ps360 (ex hand and wrist) that both exams were read in PS360 and the Final report posts appropriately in ps360, EMR RIS, and in PS One. If however this linked hand and…
Nuance | Other
Nuance | Other
Additional Nuance products, services, or issues
44 questions
asked
2026-10-13T19:28:39.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 9%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Peter Connelly
0
Reputation points
asked
2026-10-13T19:28:39.8633333+00:00
Peter Connelly
0
Reputation points
3 answers
How do I shrink Azure SQL database allocated space down to value closer to used space?
After archiving data, my Azure SQL database has 1.5 TB allocated space and 500GB used. How do I shrink the database save save on costs?
Azure SQL Database
Azure SQL Database
An Azure relational database service.
6,967 questions
asked
2026-10-12T18:45:17.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 53%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Admin-Honors, Steven
0
Reputation points
answered
2026-10-13T19:26:40.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 63%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Deepesh Dhake
1,245
Reputation points
1 answer
login.microsoftonline.com returns HTTP 404 (empty body) to server-side token requests from one web host
We use WP Mail SMTP (Microsoft 365 / Outlook mailer, Microsoft Graph) on a WordPress site hosted with a shared web hosting provider. Interactive sign-in and admin consent complete successfully in the browser, but the server-side…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,343 questions
asked
2026-10-13T19:25:21.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 5%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Suryam Javvadi
0
Reputation points
answered
2026-10-13T19:26:16.74+00:00
AI answer
1 answer
One drive not uploading files
my one drive icon in my taskbar shows uploading but never changes from 0% files uploaded.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,281 questions
asked
2026-10-13T19:24:52.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 46%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kenneth Wirachowsky
0
Reputation points
answered
2026-10-13T19:25:05.5633333+00:00
AI answer
1 answer
Unable to install updates for programs
Windows 11 does not let me install updates for installed programs. After downloading updates Windows 11 starts with the installer window, but closes this window very soon without doing nothing. Can you help? Thank you
Windows for home | Windows 11 | Install and upgrade
9,339 questions
asked
2026-10-13T19:23:25.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 2%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDO%3C/text%3E%3C/svg%3E)
Dieter Obrecht
0
Reputation points
answered
2026-10-13T19:23:42.6666667+00:00
AI answer
1 answer
Store Purchase Issue
I've tried multiple cards to make a purchase and nothing will go through. I have no problems with either card but nothing gets processed successfuly
Windows for home | Windows 11 | Microsoft Store
3,387 questions
asked
2026-10-13T19:16:20.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 82%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Joshua Harms
0
Reputation points
answered
2026-10-13T19:22:38.9533333+00:00
Joshua Harms
0
Reputation points
1 answer
Name change (Microsoft Forms)
I noticed the name of my billing account was spelled incorrectly. I downloaded a form and made the changes where should I sent the form
Microsoft 365 and Office | Microsoft Forms | For business
Microsoft 365 and Office | Microsoft Forms | For business
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
1,701 questions
asked
2026-10-13T17:30:07.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 8%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Triniguilla Research Associates
0
Reputation points
edited the question
2026-10-13T19:22:21.2066667+00:00
Stefan Blom
354.2K
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Sent email also remains in draft folder
After sending an email, I see that the message is in the Sent folder. There is also still a copy in the Drafts folder. How do I change whatever setting is causing the extra email to still be saved in the Drafts folder?
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,503 questions
asked
2026-10-12T16:32:22.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 16%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Catherine Tinkler
20
Reputation points
commented
2026-10-13T19:21:39.6133333+00:00
Emily T
820
Reputation points Microsoft External Staff
Moderator