Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,123 questions
1 answer
Cannot Reset Password on Outlook Account
Hello, I've been trying for like 2 weeks to reset a password to one of my Outlook accounts. I have 2FA active, I go ahead and input my recovery email address where I get the code. Next I am prompted again to use another method to which I choose the SMS…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-10-13T12:27:13.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
Zoltan
0
Reputation points
edited an answer
2026-10-13T13:14:55.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,450
Reputation points
Independent Advisor
0 answers
Disappearing Copilot chats
I was unexpectedly signed out of Copilot on 13 October 2026. After signing back into the same Microsoft account, all previous chat history disappeared. New chats are being saved, but historical chats are missing. The issue persists in an InPrivate…
Microsoft Copilot | Other
2,272 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 49%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEE%3C/text%3E%3C/svg%3E)
0 answers
Foundry IQ Knowledge Base incorrectly detected as OBO with API Key
Our Foundry agent works correctly in the Playground and also works from our application with API Key when no Knowledge Base is attached. When a Foundry IQ Knowledge Base is attached, the same API Key call fails with: Tools configured with OBO auth are…
Foundry Agent Service
Foundry Agent Service
A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model
130 questions
asked
2026-10-13T12:23:20.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 17%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETY%3C/text%3E%3C/svg%3E)
TcheuTchoua, Yvan Lionel
0
Reputation points
asked
2026-10-13T12:23:20.24+00:00
TcheuTchoua, Yvan Lionel
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Duplicate Profile Issue - Cannot see my scheduled AZ-104 exam
*Hi Support Team,I am using the email *****@gmail.com for my Microsoft profile. However, my profile has been split into two duplicate accounts, and I cannot access my scheduled AZ-104 exam appointment. Pearson VUE support checked and directed me to…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,318 questions
asked
2026-10-13T12:21:49.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 80%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHH%3C/text%3E%3C/svg%3E)
Huynh Hoang Lam
0
Reputation points
accepted
2026-10-13T12:29:18.9566667+00:00
Huynh Hoang Lam
0
Reputation points
2 answers
The TCP connection drops after quickly unplugging and replugging the Ethernet cable
My PC is running Windows 10, acting as a TCP client that communicates with a controller functioning as the TCP server. After I quickly unplugged and reconnected the Ethernet cable, the TCP connection was already disconnected, and the system could no…
Windows for business | Windows Client for IT Pros | Networking | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 96%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
0 answers
Microsoft Hesabım Çalındı
Microsoft hesabım çalındı; hesap kurtarma formunu defalarca doldurdum ancak her seferinde reddedildi. Destek ekibiyle de iletişime geçtim ama oradan da olumsuz yanıt aldım; bana defalarca ulaşmaya çalıştıklarını iddia eden bir e-posta gönderip yanıt…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,123 questions
asked
2026-10-13T12:12:07.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
YARDIMMMMM
0
Reputation points
edited the question
2026-10-13T12:34:53.77+00:00
Gérard Oomens
132.9K
Reputation points
Volunteer Moderator
1 answer
After a recent update of Copilot it cannot load an old chat
Recently I was obliged to update my Copilot. After the update I can see all my old chats except one which is very important to me. It is quite a long chat. I need to access it absolutely and be able to continue interacting with Copilot on that.
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
311 questions
asked
2026-10-13T12:10:12.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 74%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mássimo C
0
Reputation points
answered
2026-10-13T12:11:40.7133333+00:00
AI answer
0 answers
Will the Sentinel Azure Management API's be available after March 2027 once the Azure Sentinel portal is gone
Hi, I would like to know that after March 2027 when the Sentinel Azure portal is taken down and access is only via Defender portal, are the Azure Management API's for Sentinel also going to be taken offline? I ask because we use a Sentinel to ServiceNow…
Azure API Management
Azure API Management
An Azure service that provides a hybrid, multi-cloud management platform for APIs.
2,848 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 79%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
0 answers
Billed ~€1,100 for serverless GPU replicas that never started (Container Apps, Sweden Central)
On 24 and 28 Sept 2026, our Container Apps on the Consumption-GPU-NC24-A100 profile scheduled a new replica every minute for hours. The replicas failed with exceeded quota: consumption-gpu-a100 or never pulled their image. Only 1–3 replicas actually ran,…
Azure Container Apps
Azure Container Apps
An Azure service that provides a general-purpose, serverless container platform.
1,012 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 34%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
1 answer
Único Administrador Global bloqueado por MFA. El código de Microsoft Authenticator es rechazado como incorrecto. Error TenantAccessBlockedException. No tengo acceso al tenant para abrir una incidencia.
La contraseña funciona correctamente y puedo restablecerla, pero no puedo completar la autenticación multifactor porque Microsoft Authenticator rechaza el código indicando que es incorrecto. No existen otros Administradores Globales que puedan…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,571 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 9%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
2 answers
Password changing problems
Everytime i try to change the password on my outlook account it tells me "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later." ive tried a lot of fixes such as using different…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,123 questions
asked
2026-10-13T11:54:04.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 14.000000000000002%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
sival gratt
0
Reputation points
answered
2026-10-13T14:56:56.8233333+00:00
GsN5034 - IA
78,605
Reputation points
Independent Advisor
1 answer
File Explorer search by filename does not work when attempting to paste a file
In build 28120.3181, a useful feature has disappeared: searching for a file by name in File Explorer when selecting a file to insert into an online message (for example, on social media). In other words, searching by filename works when opening File…
Windows Insider program | Windows Insider preview | Search
asked
2026-10-13T11:52:55.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Артур Гроховский
10
Reputation points
edited a comment
2026-10-13T14:07:57.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
29,315
Reputation points Microsoft External Staff
Moderator
2 answers
Request for Voucher Reinstatement - Exam Cancelled Unexpectly - AI Skills Fest 2026
Dear Support Team, I am writing to urgently request assistance regarding a Microsoft Certification Exam voucher that I earned through the AI Skills Fest 2026 initiative. Unfortunately, my scheduled exam appointment was cancelled today, October 13, 2026.…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,318 questions
asked
2026-10-13T11:51:13.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 57.99999999999999%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Lakshmi prasad Veerla
0
Reputation points
answered
2026-10-13T12:32:44.92+00:00
Julian Sharp
45,261
Reputation points
1 answer
How to restore my files in windows 11
My computer updated and shutdown properly. I booted it, it finished applying the updates, then instead of logging into my profile like it usually does, it then asked me to create a new account, and all my data and files were deleted. I then logged into a…
Windows for home | Windows 11 | Recovery and backup
5,822 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 96%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
2 answers
Trouble signing in to Microsoft Teams on my iPhone
I’m having trouble signing in to Microsoft Teams on my iPhone, and I’m hoping someone has come across this before. **Background **I was previously signed in to Teams and the app was working. I was having problems with notifications not coming through…
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
Accessing and using Microsoft Teams on smartphones and tablets across platforms
1,471 questions
asked
2026-10-13T11:47:36.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 4%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Ralph
0
Reputation points
answered
2026-10-13T15:26:46.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 99%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Levi Cornwell
255
Reputation points
3 answers
disturbing bell icon -system tray
I have tried to get rid of the do not disturb bell in my system tray. I have turned off all I can think of. I want the time and date in the system tray, nothing more.
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 67%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPE%3C/text%3E%3C/svg%3E)
1 answer
ccount Merge Request / Lost Access to Old Certification Profile (MCP/MCSE)
Hello, Many years ago, I earned my MCP and MCSE certifications. However, I have not accessed my Microsoft certification profile for a long time and no longer have access to the original email address used during exam registration. I would like to locate…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,627 questions
asked
2026-10-13T11:46:24.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 15%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
barış tarcan
0
Reputation points
answered
2026-10-13T16:54:43.5233333+00:00
Julian Sharp
45,261
Reputation points
1 answer
Find confirmation id
Hi everyone, I hope everything is okay. I want to activate my product (Microsoft office LTSC 2021 professional plus) by phone and I need confirmation ID.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,330 questions
asked
2026-10-13T11:45:39.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 78%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
ramila hasanova
0
Reputation points
commented
2026-10-13T13:41:51.89+00:00
Stefan Blom
354.1K
Reputation points MVP
Volunteer Moderator
1 answer
KB5007651 (version 10.0.29628.1000) still showing as outstanding in Windows Update after installation
Hello, We are migrating our computers from WSUS server to NinjaOne solution. I have an issue with this particular KB, failing to install in NinjaOne. Even if we attempt to install it locally, indepedently from NinjaOne, the OS scan still detects it as…
Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked
2026-10-13T11:44:23.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 60%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nathalie B
0
Reputation points
answered
2026-10-13T11:56:12.83+00:00
Chance Maurice Niyonzima
415
Reputation points
Independent Advisor
2 answers
connect earbuds
I can't sync my earbuds to my ifone. How can i do this
Surface | Surface Earbuds | Setup and pairing | iOS
asked
2026-10-13T11:44:20.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 43%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Maxine Sharp
0
Reputation points
answered
2026-10-13T14:19:14.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
32,911
Reputation points MVP
Volunteer Moderator